Paciugo Gelato & Caffè

Rude, and poor customer service. After waiting about 10 minutes for a sample I was denied a sample for some one «ready to order» when a place has samples I’d like to try what I am going to order. I agree beware of the guy in the glasses. Exremly rude, and lost my service.

We always saw how busy this place was with long lines and thought that meant it was popular.
When we finally decided to try it, we realized the long lines are because the employees were bickering amongst each other and not working efficiently. And the end result of it all, the lemon gelato, was pretty underwhelming for the amount of time it took someone to scoop it and ring us up.

Amazing! I sampled the soy peanut butter & toasted coconut which were both very yummy. I fell in love with the Berry White (white chocolate flavor with white chips & raspberry swirls) but my fav was the amaretto Crème brûlée.
If you’re in the Mall of America you’ve gota stop by!

Yum, yum, yum. Black cherry goodness and chocolate eggnog and an indulgent awesome worker. Great find in the mall. Only reason not 5 stars is ambiance but good for being a storefront in mall. Everything else about this place is top notch.

So incredible! I got the smores, coffee chocolate chip, tiramisu and extra dark chocolate. I should’ve taken some home with me!

So I rode the rides in the Nickelodeon Universe, after four rides, I have paid off my wrist band and feeling motion sickness, so time for a break. The lines for lunch at 3pm are long, so skipping lunch.
I am looking for a snack and of course I find gelato, I order «banana passion fruit» and a «coconut cream pie».
The other passion fruit combo flavors are coconut and mango.
I would highly recommend this place, but your diet may disagree
They have mini coolers if you want to take it home!
If the temperature it too warm, retreat to the lower levels where you will feel more of the air conditioning.

To begin, the staff is awesome… Especially Joey! He was patient and helpful while we tasted new flavors and asked lots of questions about the company.
Next, the gelato! Wow! Mom had the coconut and I had the chocolate Guinness, Yummmm! Both were creamy, light with no wateryness or fake sugar flavor.
After having a lot of gelato during my road trip through Italy I have very high standards but this place truly did an excellent job!
I wish there was a store front closer to home!

Those who have been to Italy know that there just isn’t any comparison to authentic Italian gelato. I have yet to find a place anywhere in the U.S., let alone Minnesota. However, that being said, this place is close. Be prepared to spend more than you want (at least $ 4).
Paciugo’s is a nice addition to the Mall of America. It’s located on the third floor. They have a lot of delicious flavors to choose from. If you can’t decide, that’s okay, because you can choose up to three flavors in your dish.
I’ve had several good flavors, but I continue to return to their Sea Salt Caramel and am convinced that it’s the best. If you have a sweet tooth, and are looking for a sweet treat at MOA it doesn’t get much better than this.

This is the first time I’ve ever had gelato. Let me compare it to regular dairy ice cream:
1. It’s denser. Less airy.
2. It’s clean. There’s no milkiness aftertaste in your mouth.
3. Deeper flavors. I had the mango flavor and it tastes like I was eating a cold mango. I also had one with alcohol in it and I could taste it.
4. It’s not as cold as ice cream.
The cashier behind the counter was helpful. She offered to give me samples before I committed to purchase. I purchased the smallest cup trio of gelato and she likes the cup so it was like doubling the offer.
It was like $ 4+ for the cup. Well worth it. I really enjoyed and savored it. Such a satisfying treat!

Delicious! I had the Concord Grape and Texas Ruby Red Grapefruit varieties. The grape tasted like eating purple grapes out of the fridge, and the grapefruit was as tangy as you imagine when saying grapefruit. They were both non-​dairy based. I ordered a medium and regret that, it was way too much for one person. I didn’t really understand the sizing, nor was it explained. The staff was friendly and very willing to give you samples! They had a gelato that was made with a craft beer (LSD by Indeed Brewing) that was amazing, but I missed it an only sampled it at the check out!

BEST GELATO EVER — even better than the real gelato in Italy! They have SO MANY flavors to choose from, its insane. Why is Paciugo awesome? Here’s why:
— You can call ahead and 24 hours and request as many flavors as you’d like for them to make for you for a gelato pack.
— The staff is super patient, friendly and knowledgeable!
— The consistency and flavors of the gelato is spot on or is quality!
— Large selection of gelato varieties such as shakes, frappacino’s, cones, etc.
— Offers odd, exotic or different flavors not just your ordinary vanilla, chocolate, boring flavors.
Hopefully Paciugo will open more locations OUTSIDE of the mall (don’t get me wrong I love MOA but seriously I don’t want to every time have to deal with people, parking and walk far to just get gelato). Also it would be GREAT if they have an online function where it does flavor updates or availabilities.
LASTLY, PACIUGO NEEDS TO BRING BACK THEIR BLACK SESAME FLAVOR! THE BEST FLAVOR!

I stopped by Paciugo’s randomly looking for something sweet while shopping and walked away more than just a little happy. There were unique flavors like earl gray lavender and strawberry rose along with your basic vanilla, chocolate, etc. It was nice to see that even though I got a small I still got to pick three flavors and they packed it in to get more bang for your buck. It was a little under $ 4 for the small. I got the wedding cake, pumpkin, and sea salt caramel and they were all great. The place gets crowded and it’s not a first come first served kind of place so take your time and try all the flavors you want because it’s not like you’ll have an angry mob behind you waiting, although you may need to speak up to actually get you order placed.

Love the gelato here! My favorite flavors are wedding cake, milk n cookies and the sorbet flavors. The staff is very friendly as well and will let you try every flavor of gelato!

Super nice staff, the guy was really patient with us and offered samples of almost everything. I know I will be back here again!

I am a huge gelato fan and every time I come to Mall of America I make sure I stop here. I love gelato when it is done right and Paciugo does it right! Give this place a try and don’t hesitate to try a bunch of flavors… the employees will most likely want you to do it anyway.

This lovely Gelato shop is located in The Mall of America, Near all the restaurants.
It was a clean and well organized Ice Cream shop.
There were 2 young men working here. Both knew a lot about the Gelato they were selling.
Which was a good thing.
They were offering samples of any flavor you wanted to try,
They had a lot of really different types of Flavors.
I tired the lavender flavor which is really made from the flowers. But, the most interesting which I got mixed with 2 other flavors was Olive Oil and black pepper. As odd as it sounds it was really good.
I had it mixed with Chocolate, peanut and a pistachio,. Wonderful!
The boys working there really made the place, they were knowledgeable and amusing.
2 full Gelato bowls with 3 kinds less the $ 10.00 another really cool thing!

I don’t know if my taste was off but I tried 3 different Gelatos, and two of them seemed like that had an off flavor like it was sitting open in a freezer for a while. The Toasted Coconut was really good.

Oooh, delicious, authentic Itaian gela-toh…@ the best and my favorite Mall in America… I could spend all day there tasting their various flavors! Everything always taste so good, I always have a hard time deciding. They never have the same gelato out, so I’m always up for something new, it could mean something weird as black pepper ice cream, or something so simple and orthodox as strawberry gelato. I’ve never tried a gelato here I didn’t like. My all-​time favorites when they have it is Irish Coffee, Sea Salt Caramel, Green Tea Chocolate, and Strawberry Yogurt in that order :) A definite stop I aways recommend @ the Mall of America.

Gelato:
–Awesome. Lots of unique flavors, none of that simple espresso/​chocolate/​vanilla monotonous shit
–Flavors that make me swoon thus far: the lychee and the pistachio almond
Service:
–Amazingly friendly staff, very tolerant of my curious fatass requesting to try 90% of their flavors every time
Misc:
–Cheapest ice cream/​gelato I’ve had around the TC
–If I’m able to walk through the Mall of America without buying any clothes, but can’t ever resist stopping by the top floor for some Paciugo, that’s pretty damn impressive

After I finished eating dinner, I was craving some ice cream and things got better when I ran into this gelato place! I saw that they had «Chocolate Green Tea,» which is a flavor I never tried before so I asked for a sample and fell in love! My favorite flavor of gelato is Pistachio so I had their «Pistachio Almond» as well. After trying the flavors I wanted, the guy kept giving me more gelato flavors to try! The others were drool worthy too!
The Chocolate Green Tea tasted exactly like the name. Sounds weird? But it worked so well together! Every bite was flavors bursting on my tongue!
The Pistachio Almond was crunchy and full of flavors :)
Wish they had a location here in California! I doubt I’d be going back to Minnestoa anytime soon, but I am glad I got to try these gelato gems!

I love love love this place.
Price is affordable, flavors creative and portions more than decent.
For just over $ 3 you can get a small cup of gelato filled with up to three flavors. The flavors are fun. On a given day the café features 20 of there 40+ flavors. Flavors vary from your basic vanilla, to interesting tiramisu, to a WTF chocolate curry flavor. What’s fun is that you can sample as many flavors as you’d like until you find your fit.
My recommendations are: coconut, toasted coconut, pistachio, black pepper olive oil, amaretto chocolate chip, pecan praline, hazelnut and yes… even the chocolate curry.
Although most flavors are milk based, there are sorbets and soy based options.
I love it so much that I tried to convince my work folks to cater our ice cream party through them instead of sebastian joes…
Next time you’re in MOA, skip Cold Stone and Haagan Daz and try this place.

Out of all the ice cream places to choose from in the Mall of America, it was a no brainer to try out Paciugo Gelato! There are locations in Chicago that have been on my list to hit, but it’s ironic that my first visit to Paciugo occurred out of state.
I got a medio cup (~$ 5) with wedding cake, tiramisu, red velvet, and waffle cone flavors. JSYK, the «wedding cake» could have easily been dubbed light frosting or sugar because it wasn’t particularly distinguishable to wedding cake. And wedding cakes can taste like any variety of flavor of cake anyway! The tiramisu had a slight alcohol (not in a good way like rum, but rather in an alcohol flavor note) taste to it.
Thanks Paciugo for putting me into a food coma!

Stumbled onto this little spot up on the 3^rd floor of Mall of America while on a recent shopping excursion with my spouse. Was quite surprised to see what looked and sounded like an authentic gelateria in the middle of suburbia.
Pluses: like the authentic places in Italy, you get 3 different flavors in your single serving (which is great since they have about 25 or more varieties). Small — Piccolo was around $ 3 – 4 (reasonable)
Minus: Not quite as tasty as Italy and lacking a bit in fruit flavors — but they make up for that with a bunch of other choices. Also, can be a bit hard to choose from all the varieties — one of those places where you have to walk up and down looking at the 3 full cases to decide, which can result in a bit of a line.