Randy Lane & Sons

Great company and excellent office support. Proficient, courteous, and PROFESSIONAL! Highly recommended.

Brian responded quickly and was able to come back in a few days after assessing our problem and fixed it. He also recommended a great bathroom tiler who redid our entire master shower.

OUTSTANDING! My husband and I were recently in the process of selling our home. In the process the buyer had a plumbing issue they asked to be addressed. We called Randy Lane and Sons and everyone from the office assistant to Brian Lane went out of their way to assist me with the process. Brian came to review the plumbing issue and was able to offer an expert opinion on the plumbing and even came out last minute on the day of the close to review his opinion with the buyer and the buyer’s agent. Brian saved the day! For any plumbing issue going forward, my first call will be to Brian at Randy Lane & Sons Plumbing and Heating.

I needed my basement floor drain snaked. The service tech arrived exactly at the time arranged, the work was done in a timely and professional fashion, and the quoted price was what I paid. The tech explained in detail all the work and made sure all my questions were answered. I had used them in the past and had no problems. The only other review was five years ago, which was the first time I used them with no problems. I will continue to use them.

Would not recommend in the least. Things were not working after they left and while they came back out to fix it they were extremely, extremely expensive and said they would refund money but didn’t and wouldn’t return calls.
Save yourself money and the hassle and choose someone else.
Since Unilocal doesn’t have any other reviews and it’s just me, you may find comfort in seeing I’m definitely not the only one with a horrible experience with Randy Lane & Sons:
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Update: The real cincher. My sewer also backed up into my basement a few months after their ‘work’. Called another plumber to fix it, they said it was the work that Randy Lane & Sons did that caused it. Maybe the second plumber was wrong, but highly doubt it. It was pretty clearly that the cap screw Randy Lane & Sons had put on went through the middle of my main sewer pipe and when TP got caught on it, it caused the backup. Most disgusting day of my life to walk into my basement full of sewer. If you have an aversion to sewer in your basement, I would highly recommend looking
elsewhere.