Red Roof Inns

Absolute horrible place.
Words cannot even described.
I have been told by numerous officials that this is the worst place in the entire state of Minnesota to stay at. That included the police officers that harassed me just because this is the red roof and really for no other reason. They literally told me that if I stay across the street at the Best Western they wouldn’t have haggled me. I find that kind of ridiculous but I have forever crossed the red roofs off of my list to stay at. I will stay at a motel 6 gladly at an inflated rate rather than stay at Red Roof for free

When we booked this room, I wasn’t expecting anything special– it was a pretty darn low price. I am not an idiot, I know that you get what you pay for and sixty-​five dollars a night is not going to be a very nice place. When we were pulling up there were two police cars with the lights on in the parking lot. We laughed it off and went to check in. The ladies at the front desk were perfectly fine. We drove around to the back of the building (ground floor) to see the room. The people that were cleaning the rooms looked a little shady (not a big deal). The room itself wasn’t horrible but it was fairly gross. The floor felt semi-​moist and everything felt like it had a layer of film over it. Hair all over the shower. Stained bedding, scuffed up walls… The worst part about staying here wasn’t the room, it was the other guests near our room. It doesn’t take a rocket scientist to know that there was an alarming amount of illegal activity going on, just a couple rooms down. I definitely didn’t feel safe staying here. I hate to give a bad review but my experience here was pretty bad. If you can tolerate the room cleanliness and the rough crowd then you will be happy with the low prices but I would rather spend another ten/​twenty dollars a night at a different hotel/​motel and feel safe in a cleaner room.

Room not very clean, in the rooms there was a cigarette butt in the entrance of the room and bugs in the bathroom that .we paid and pay 70 bucks. wow

I don’t really understand the bad reviews. My experience was perfectly fine. $ 70 and my room and bathroom was clean. Bed was ok… it at least had crisp white sheets… but not much support. The TV was old and outdated, but free HBO so I could watch Game of Thrones. They also allow pets. Shower pressure was good and it was hot. Customer service was good. The only annoying thing was that my key card didn’t work at first and I had to walk back to the front, but it happens. Oh and the TV didn’t work, but my boyfriend fixed it. Check-​out is noon, which I like! Don’t pay attention to the bad reviews! You’ll be fine. :)

Kinda a dump — i have stayed in much nicer red roof inns. Shower flooded tub, tiny room, no coffee maker in room, and lobby was out. Smelled like a thrift store-​old and musty as well, and overall found the bathroom slightly dirty and cigarette burns in the bedding (non smoking room? ha). Only good thing is they accommodated a late check in and it was reasonably priced. I wont be back though, I’m sure theres better for close to the same price near by.

Never, ever stay here. I asked for a refund because we woke up with bug bites and our rom felt like a swamp. Naturally, you worry about bed bugs in a situation like this, so we weren’t willing to give another room a try. After being lied to about the refund process I was asked/​shouted at «who the hell are you?» when I asked the person «helping» me what his position was and refusing to just accept the fact that they were completely unwilling to do anything. I didn’t even ask for a full refund — I just asked for the a refund for the remaining nights we would have stayed (2 more). He then told me to go work with the guy who was now manning the front desk. MD Mortuza was helpful and courteous, fortunately, but wasn’t in a position to be able to issue the approval for a refund. After I got Expedia to confirm the refund process via speakerphone, the other person became very agitated, started shouting, and threatened to call the cops. He then asked if I thought I was being treated unfairly, to which I replied yes and asked for his name. He then claimed to be the owner (which I later found was untrue) and yelled at me «I’m the owner. I can do what the f*%k I want. You’re not getting anything!» I went to my room to pack up and was going to check out. The fake «owner» had sent the poor front front desk guy over to get my credit card info because they were afraid I was going to damage something, which I refused and informed him I would be checking out. I’ll be staying elsewhere tonight and recommend everyone to avoid this place like the plague. Beyond the customer service experience, the place is old, literally decaying, and really kind of gross and dirty. I now have an escalation case open with corporate, so hopefully they will make it right.

This hotel is awful! The woman at the front desk was rude, they didn’t just give me one dirty room but two dirty rooms! The first was preoccupied! The second room was dusty also I dropped my phone under the bed to retrieve it I looked for it like any normal person would do. There were so many cob webs I conceited just leaving my phone there! I went to my car for a little over an hour to find a new hotel. When I asked for a refund the woman at the front desk laughed and said no. They couldn’t give me one. If you like cheap and trashy hotels this is the place for you!

Minneapolis, MN. If it is affordable and pleasant, then we can go sleep after a long trip. My first time in Minneapolis.

Nice & affordable. I would come here again.