Surface Renew

They have been here for 8 hours and have only managed to make a terrible mess. Still have not re enameled my tub. The person they sent out has no idea what they are doing because he’s a «rookie» (per his Supervisor’s words) AND was texting and taking personal calls on his phone several times. In addition, the sander broke (adding to why it’s taking so long). The Supervisor is making up excuses as to why it’s taking so long (blaming it on my tubs existing enamel) and tried to throw the construction debris in my regular trash (City of Minneapolis does not allow that). When I asked the Supervisor to take the trash with him he said I know it’s OK to do that. We only do this same exact thing 4 times a day, everyday in Minneapolis. I’m certain the City of Minneapolis would love to know that. In addition, the Supervisor was very disrespectful to the new employee and was making borderline discriminatory comments (new employee is Asian). Really??? Unilocal will not allow me to give lower than 1 star rating. Terrible experience!
Oh and I get to clean up their mess???
Cannot think of a better use of the letters «WTF».

I spent hours cleaning up after «their job was done» On their website, under «what you should know» they state that they have to leave the tape up so it can dry. What they actually left behind was enough to fill our entire trash receptacle. It took me an entire morning to haul all the tape and paper and trash out. Then I had to wipe down, dust and vacuum every inch, including the ceiling from the dust. It was weeks before I stopped finding particles on my hardwood floors.
When I brought it to their attention they said that they were keeping costs down, otherwise they would have to charge more but I checked their competitors prices and that’s not true at all. My sister in law paid a little less than I did and used
They did the resurfacing the first day and then came back and cleaned it all up the second. She was thrilled with their work.
We ended up spending almost a thousand dollars and it felt like a DIY project.
06÷29÷13
As an update, we have had to have them come out and repair pinholes, holes and rough spots in the paint 5 times. I just cleaned the tub and found more spots where the paint is coming off and the old paint is clearly visible. It seems their coating is very thin and very unreliable. A large portion of the tub and tile is very rough as if they did not clean well enough before they painted and there is grit in the paint. This paint job will never last. I think the warranty is only 5 years but beyond that it’s just a waste and will have to be re-​done. Not a good value or quality for the money.