Stuck here for two hours at the water park because my son has a birthday party here. Thought it might be nice to get a pedicure at the spa upstairs while I wait. Stood at the front desk for a solid 15 minutes, waiting for someone to appear. Said hello, looked around — could faintly hear two employees having a super animated personal conversation in the back, but after waiting for 15 minutes I gave up. Extremely disappointing.