Valvoline Instant Oil Change

Here’s a tip… go to a walmart supercenter for your oil change. Not only will you save a boat load of money, but no one is going to push extra crap on you that you don’t need. $ 42.99 for an oil change? Are you kidding me? The pit crew at walmart is under $ 20, and if you spend $ 10 more, you get a bunch of other stuff like fluid refills and your car vacuumed out and etc. Valvoline is a ripoff. Just google it and see how many complaints they have. At the very least, at Walmart, they say «how are you doing?» and smile — instead of hoot and holler when your timing belt squeaks. Yeah, I know my car sounds terrible, but I guess I can’t get anything past these jokers.

I’m very annoyed with Valvoline. Back in the day, all of their prices and services were posted on the walls when you drove your car in. There was full transparency with customers. No longer! I have a Chevy Sonic that requires the synthetic blend oil. At the dealership, the oil change with 21 point inspection is $ 39.99. A great deal but making an appointment is a pain and it’s difficult to get in during work hours. That’s why I went here. Even with a $ 7 coupon, my service today was $ 60.17. What’s aggravating is that one of the line items is an additional labor cost for $ 16! Not happy. Nobody mentioned anything and I never pay labor on a simple oil change. They should have bundled it together in the base price.
The service however was excellent. The manager Zach helped me and he was awesome. The other guys Michael and Jimmy were also really great. Kind young men and professional. Five stars on service and these guys, but an overall 2 due to lack of transparency on prices which are not competitive in the area. Go elsewhere.

This is where I always go to get my oil changed in my car. I love that I can drive up and then be served immediately. It’s almost like the employees there are waiting for people to come up. Whatever their secret is, they are doing everything right.
I love that I do not have to make an appointment to be seen there, unlike many other places. This is a convenient place and company to have my basic car services done. It sort of feels like I’m driving in a car wash. The only difference is that it is people leading me the way instead of lights and signs. That is a good thing.
The employees there are friendly and helpful. They do not waste any time getting started on what needs to be done. They also look at a lot of other things in my car to see if anything else needs to be done. They do not do those other things without my discretion. I always say no to the other things, but I appreciate them giving me a heads up that those certain other things must be done.
I love that this place mails me coupons often for discounts on my next oil change. Those coupons always come in handy.
Anytime I need my future basic car needs done, I will continue going there. I feel like I can count on them to take good care of my car.

We came in with the hope of changing our oil. By far this was the worst customer service experience I have ever had in the context of any service industry. I could not caution against this place strongly enough. The person on staff was rude and refused to change our oil because my girlfriend wanted cheaper oil and not the synthetic oil they insisted on. We immediately drove to a nearby competitor and will never offer this place our business again, and we will do everything possible to warn our friends and relatives who live close by against ever coming here.

I love this place. I’m a stereotypical single woman who hates dealing with car problems. These gentlemen take excellent care of my car. I recently had a horrendous experience at Bobby & Steve’s just a few blocks away. B&S didn’t top off my coolant or check the air in my tires even though the oil change took an hour. I admitted my mistake to Valvoline, and they kindly put air in my tires and checked fluid levels at no cost. I’ll be back for sure! Thanks guys!

The prices are completely ridiculous. They are so over priced I would never bring my car back.

I would go any place else. Their prices are outrageous unless you have a coupon. Then you’ll pay a competitive rate to Firestone, etc. The employees are rude and slow. The waiting area is tiny — the bathroom is about as big as the sitting area and the door doesn’t close so you’re sitting there looking at a toilet with foul smells coming out of the bathroom.

Very good, polite, fast and affordable service. I am not ever going anywhere else for oil change!

Friendly staff. Knowledgeable service. I stopped by two other places before this one. The other staff members were constipated. This is excellent location. Will come again. They carry Mercedes spec oil 229.51, and others.

Need a oil change. Preventive Maintenance. Saturday is not the day if you want in n out service. A lil bit of a wait, its very cold outside and tomorrow will be super cold. You get what you pay for and im getting my oil changed, the least i can do to take care of my 30mpg car. Ended up w/​new wipers too, and found my oil change coupon on Unilocal!They tested my battery and had recently jump started my friends car over the holidays, and prob was due for a new one. the test came back negative or positive, Or short on the CCA, blah, blah, blah. Good Guys @ Valvoline. Came back next day and bought there interstate battery. –interesting part was that I had to take it out on to the freeway to «condition the battery,» it kept dying, it would fire right back up tho– funny thing, after speeding past the PO PO & he’s behind me at the red light. My car kept dying, Ha! and while he’s running my DL im revving the car like a race car… Ha!

These guys are cool dude! The service and speed was comparable to any other Valvoline I have been to, but the people working here were really nice to talk to while waiting. Personally I think Valvoline is expensive and I usually only go if I have a decent coupon, this visit was a $ 20 oil change. I would pay a little more to come back here opposed to some of the other options like Tires Plus, Jiffy Lube or Precision Tune just because of this experience.
I don’t really have loyalty to any Oil Change company, I basically go where I have the best coupon. The guys here are honest and friendly so if I have another discount for this location the next time I need an oil change I will make sure to swing in.

I came here because of a snarky comment made by a guy at the Midas shop, where I was a regular. WOW! I’ve been to quick lubes before but never where the guys were so nice or entertaining. They explained all the prices, didn’t pressure me into expensive options and were done in no time. I actually came back the next day to get my drive belt (serpentine belt) replaced for $ 40 LESS than at Midas. The hours are fantastic, the service is quick and the guys are very friendly, personable and energetic. A great place to have your routine maintenance done AND you feel like they really appreciate your business.

Ran here on a Sat morning around 11 to get an oil change because it was A. close and B. they mailed me a coupon!
The service guys were really nice and incredibly quick. I was in and out in 15 min! They notified me that my battery would need to be replaced soon (and they weren’t wrong) but didn’t try to push more services on me!!! And they put the sticker in my window letting me know when I’ll need a change again! (some places don’t and i always forget) I’ll be back in 3,000 miles.