Waste Management of Twin Cities

I have just finally finished my contract with them and am so glad I did. They bought out the old company I was with and I didn’t pay attention to the details before signing with them. Before using them I would doublecheck and triplecheck what you agree to by using them.
They are looking for ways to maximize their profit against you. I used them for commercial services and they missed pickups sporadically which would lead my container to overflow by the time they came for their next pickup. They would then charge extra for the garbage that was overflowing. These extra charges caused my bill to be up to 3 times the normal bill when this happened.
I called them up when I noticed they missed their pickups. They would credit me for the missed pickup, but would not reverse the extra garbage fees that came from these missed pickups. So I was stuck paying 2 to 3 times the normal bill every time they did this.
I tried to switch out to a different provider only to find out that they had me under a contract. Ground my teeth and barred it for the extra 8 months. One thing to note, if you are canceling service with them there is a window that you have to do it under. I don’t remember exactly but it was something that wasn’t common sense. So if you are looking to do that, make sure you call them to find out the exact information on how to do so. They require a written notice as well. If you don’t cancel correctly then your contract renews for the full time period again. Basically, they are trying to make it as hard as legally possible for you to leave and catch you trapped on a renewing contract with them.
I will never do business with Waste Management again. Ever.