MyEyeDr.

The ladies in the front, both at the desk and the glasses/​contact department, are awesome! They were so sweet and helpful. They worked with me to find the best deal my insurance would cover for both glasses and contact lenses. As a young wife and full-​time college student, I could not have been any happier that a business took such care as to how my money was spent! MyEyeDr in Mint Hill is now my MY eye doctor!

I been going to this location before they became my eye doctor. I’ve never had a problem. The staff is very friendly, informative and knowledgeable. I been going here for 17 years. I wish they would have stayed funderberg and price because it seem to be more quiet and informal in the office. Now there seem to be too many people at the front desk and over in the eye glasses area. Some of them still need some training. I know this is all do the the change over but hopefully in about 3 years they will have it together. .or NOT! :)

I recently made my first visit to My Eye Dr, and I’m pretty sure they won’t actually become my eye doctor. I’m not a fan of hard-​sell tactics at a doctor’s office and the service was extremely poor.
When I called to schedule my appointment, I told them I wanted a basic eye exam. I also requested the pricing on a contact lens exam and was told it was «between 100 and 200». That seemed like an awful big range, so I decided to forego it. I was also asked if I wanted to have the Retinal Photography done, which I declined as it is $ 30.
When you schedule an appointment, they request that you create a login at their website and enter in all of your information, including your insurance information and medical history. I actually liked this part since it was much simpler than answering questions at check-​in or filling out a form. Of course, when you fill out this information, they ask if you’d like the Retinal Photography. I again decline.
My visit began with my arrival at the office, located in Mint Hill. The office is very nice and clean. When I arrived at the front desk, there were three employees. Two were having a non-​work conversation while the third was answering questions over the phone. I waited for a good 10 minutes until the woman on the phone was able to help me.
She took me into a dimly-​lit side room not far from the desk and did the basic tests (looking at eye charts, color-​blindness, etc). Apparently I’m suddenly color-​blind, having never been diagnosed previously. I think it might have something to do with the fact she had my glasses and the room was mood-​lit.
She then asks if I’d like the Retinal Photography. I decline for third time, though the first time in person.
She then says it’s not something they normally do, but she can reduce the price to $ 20 this one time because it’s very important to my eye health. I again decline. I guess most people don’t decline because she didn’t really know what to say. She lead me back to an exam room and as the doctor came in, she informed him I hadn’t had the retinal photography done.
I then proceeded to get a 10 minute infomercial for how important the retinal photography is, how much more of the eye they can see, and they don’t normally do it, but he could reduce the price of the Retinal Photography to $ 20 this one time because it’s very important to my eye health. Again, I decline.
My exam proceeded normally and when it came time to dilate my eyes, I again heard how important it was that I consider the Retinal photography because it’s very important to my eye health. At this point, I’m about to get up and walk out. I tell them to go ahead with the dilation, that I’m not getting the retinal photography done. After they put the solution in my eyes to dilate, I’m sent out to the showroom to look at glasses.
So, I’m looking at glasses with my vision hazy. The woman who helped me with them looked at my paper work and proceeded to tell me that I should have gotten the Retinal Photography done as it’s very important to my eye health. (She was also one of the women who’d been having a non-​work conversation and ignored me when I walked in.)
That’s when I’d really had enough. My Eye Dr really obviously has a set script because every single person I spoke with mentioned how they could reduce the price to $ 20 this one time and it’s very important to my eye health.
If everyone has the ability to adjust the price to $ 20 this one time… why not just make the price of the Retinal Photography twenty bucks? And if it’s so extremely vital to my eye health, why not just include it with the regular exam?
I tell her my vision is very hazy, and I’m taken back to another exam room where I wait for the doctor. He comes in and sits down at the computer, making an exaggerated effort to find photos of my retina in their system. I let him go thru it and then I remind him that I didn’t have them done.
I got the speech again.
He performs the rest of the eye exam and we exchange pleasantries. I head back out to the counter, where the same woman who helped me look at glasses is. I pay her and ask for a copy of my prescription. She literally tossed a pad on the counter while sighing and wrote down my prescription, then took it back for the doctor to sign.
I also asked for a pair of the disposable sunglasses they give you when you have your eyes dilated and was told they didn’t have any because most people got the Retinal Photography.
Of course, it’s a bright sunny day outside so the light hurt my eyes considerably. However, I wasn’t going to argue with anyone, I was completely over it. I got in my car and very carefully drove to the Dollar Tree (down by the Food Lion) and bought the largest pair of sunglasses I could find on the rack so I was able to drive to work.
So, no. I can’t recommend My Eye Dr unless you’d like to buy glasses and retinal photographs from staff that used car salesmen would call pushy.