I had a wonderful experience with Sassy Storks. I was a little behind schedule in ordering the storks(my friend had twins!) and the mommy was due to arrive home from the hospital the next day. Even though it was short notice, Christina worked with me to make sure the storks arrived before the new mommy made it home. My friend loved the surprise. I also had a minor issue after I ordered the storks which Christina immediately addressed — after hours! It was great customer service! I will definitely use them again.