Serenity Massage Spa

Awesome experience. My husband and I had a couples massage and it was incredibly. Best massage spa in EASTVALE, CA. Can’t wait to come back next month.

I rarely have to go out of my way to write an awful review, I’m in sales and strive to give the best service to my clients yet I could teach this place a thing or two.
How is it that I just left my «massage» and came out with more knots and stressed out than what I went in with??? This place is so close to my house so after having read the great reviews this afternoon after arriving from a seven hour flight I thought it would be a perfect opportunity to check this place out. I should’ve stayed in bed. I got to my appt early in which the receptionist/​masseuse was annoyed and I told her that I could wait but she took me to the back room, didn’t explain anything and then comes back annoyed as to why I’m still dressed. I knew she had a rough around the edge mood to her but there I go giving her the benefit of the doubt. I look at the tiniest piece of hard, dry towel that she wants me to cover myself with and immediately felt uncomfortable. *Note — I read this part in other reviews about the towels, why hasn’t it been corrected??? Even on the great reviews this is mentioned. I didn’t know it was her going to be giving me the massage, I should’ve left then and there because it just got worse. This was not a massage, she rubbed oil on me for 60 minutes is what she did. She didn’t introduce herself, ask me what areas of concern I had, nothing. She was rude from beginning to the very end. You don’t have to be in customer service to read body language, confusion and discomfort — I was pretty transparent about that. There were times during the massage where it just didn’t feel right, almost inappropriate. At the end of the massage I saw a paper taped to the wall that was a joke in which the «masseuse» didn’t do any of. I just wanted to get the hell out of there so when I go to pay she asks me how much tip on the card???
Ummm you never ask that. Ever. Ever. I left $ 7 cash and I think it was $ 7 too much. I asked what her name was, Julie I hope you read this or whoever reads the reviews passes this message along. I’m shocked that this type of service is given and paid for, worst $ 40 I’ve ever spent.

I rarely get a massage, but since I injured my my knee I decided to come great pricing attracted me, when I got there th receptionist introduced me to Lisa she was good, rub bed the pain right out of my knee, my 2^nd time was today she was perfect. Whether the pain comes back or not I will be back, Thanks Lisa
By the way décor was cool upping the fragrance would only make it better.

Well this was the worst massage I ever had and I have had many… Came in on Valentine’s Day with the hubby. He said his massage was just ok. I left feeling like I had been beat up. The atmosphere was nice, but the towels were very cheap and felt rough… So let’s sum this up
By saying I will never go back because we had reservations and had to wait for an available room for like 15 min, second the massage felt totally unprofessional no real technique just hard pushing smh and to top it off they didn’t allow me to offer a tip they asked smh what is wrong with people unprofessional, greedy, and tacky! I tipped even though I felt it wasn’t worth it because I felt sorry for the ladies, there probably getting paid $ 4 an hour by the owner so they need the tips!

This place was recommended by a friend, and did not disappoint. The prices are incredible, the ambiance relaxing and they have frequent visitor cards. This is my new favorite place.

Me and my boyfriend went here for a couple massage and we left feeling amazing! Very attentive staff and super relaxing we will definitely be back :)

Nancy is the best ! She has great hands and gives it her !!! Love this place ! I am a regular customer! I can always get an appointment and it’s always amazing.

Went on 1−24−16 with my Wife. I haven’t had a massage in over two years, so it’s hard for me to compare to other places when I never get one. First off, the prices are great. I got us a 60min full body oil massage for $ 40 a person. When I say full body, I mean full body.
We were immediately put in our room when we got there for our scheduled time. Of course they ask if you want it strong or more soft. Me, since I just worked the last 11 days lifting things all day, I wanted to get it all kinked out, so I said strong. She never hurt me, and always asked if I was okay. She was going so hard I almost thought she was going to break the massage table, haha, but it was what I wanted, and I enjoyed it.
They started with your back, moved to lower back legs, whipped you down with a hot towel, flipped you over, did your neck, AND FACE, to front legs, and feet. Overall I enjoyed it. Here are the minor things that I will mention, that didn’t bug me at all, but slightly bugged my wife, but it’s far from any deal breaker. Music was semi relaxing, but so so. Sometimes the girls doing our massage would whisper talk in their language every 20 mins or so, not a big deal to me, but bugged wife slightly. When they left to get the hot towels, they just got up and left without saying anything, and for us newcomers we were like, umm where did they go? Just a heads up on letting new people know why you are leaving. Like someone mentioned, no real aroma, but to me I didn’t care. We will be back though, thank you so much.

I’ve been here 4times so far and the massage is honestly close to those you’ll pay triple the price for. This is not a fancy spa-​like place, but I go for a great massage at an unbeatable price!

I went skiing after Christmas and wanted a massage. Yesterday skied again, definitely ached to have a massage. Serenity is place of professionalism and consistency (been here several times). The accommodations are clean and the atmosphere is very calming. The therapists will work to get all those muscle «knots» out to relax.
All I can say is AWESOME and AHHHHHHH.

It was my first time coming here and overall, this is place is great if you just want a massage. However, there were some minor flaws that can definitely be improve and make customers happier.
The Good:
— The receptionist, Ana, is nice and customer friendly.
— The masseuse, Yoyo, was excellent when she massaged me. I give Yoyo’s massage ¹⁰⁄₁₀. No complaints. I’d definitely request her again.
— I’d come back here after a long day of hard’s work because the employees were friendly/​approachable and the massage was great.
The Bad:
— Bathroom didn’t smell good. It would be nice if the bathroom smelled «fresh». I suggest an air refreshener
— Towels were thinner than I thought. The other massage place I usually go to (O Skin Care) give me a warm, thick, wet towel and place it on my body, which is very pleasing and comforting.
— The room was cold and there was no heater to accommodate. Since it’s cold nowadays, heater would be nice.
— Unfortunately, when I entered my private room, there was NO «aroma» smell that made you FEEL like you were in a calm, relaxing place. I suggest aromatherapy would be great addition in a serene atmosphere.
Note:
I’m not trying to be brutal or mean customer. If I was, I’m sorry. But I’m just trying to be honest and suggest some ideas that may ENHANCE the environment/​ambiance and the mood of the customers. Please take it into consideration and thank you for your time to read my review.

Came here on a Tuesday night without an appointment. I’m a registered nurse and 12 hour shifts leaves me sore all over sometimes.
I opted for a 30 min foot and 30 minute back massage for $ 25 and my boyfriend opted for 60 min back massage for $ 40. We were shown to our rooms right away. The place is very clean, new and the workers are very professional.
Will definitely be coming back to this place, felt very relaxed and renewed. The prices are great and I recommend this place to anyone in the area.

My sister and I went about 3 weeks ago. We are going back asap. The both of our massage therapists were amazing and we’re going back and the rooms were nice it was peaceful and relaxing loved it

Great legit place for a quality massage. Wether ur in pain or just want to relax from a long work week it’s definitely a good value.

I love this place and go as often as I can. Great prices for the massage services. The facility is always clean and everyone is very polite.

My husband and I went here for the first time for the 90 min. Couples massage. It was absolutely wonderful and very relaxing. The facility was very clean, quiet with peaceful music playing and the staff was very friendly. We are definitely going to be regular customers.

My first time experience was eh, Customer service was ok. couples massage was ok for me. the beds are ok, but the hole where you out your face threw be comes painful after 10 minutes I have never experienced such a painful bed of all massages I have received. My forehead, and my husbands as well, became numb, I took my head out of this hole cause I couldn’t take it! Not good. Durning the massage I wasn’t too impressed, neither was my husband. He was really looking forward to getting his feet rubbed, but when they stopped at your ankles we were so confused! Like how could feet not be included in a full body massage? For an hour… we had to pay extra for feet. so disappointing. To make matters worse waking up the next day I am in pain! My back is hurting me more than it did before I got my massage. Not happy, won’t be returning. Disappointing experience for me.

First timer today… I thought it was a great place, very friendly and Aimee really got the knots out… She did a great job and I will be a return customer… Prices are very well and affordable… I called this morning and they got me in right away… Aimee was really good, I liked the fact the she had very strong hands for such a tiny girl…:)

I just had a massage here yesterday (9÷27÷15):
Positives:
— Clean, relaxing atmosphere
— Great price
— Was able to make a same day appointment
— Overall, good massage
Negatives:
–The door of my assigned room was left open the entire hour. I can hear people walking back and forth and small chit chat here and there.
–My masseuse never introduced herself.
— I was told to sit without undressing at all. this was my first massage where I didn’t have to undress and I found that a little strange and restricting when she was massaging my back.
Comments:
–Wish the music was more «spa like.» Instead, the music was more of what you would hear walking down Main St. at Disneyland. I didn’t mind it too much but still would have rather had the typical spa relaxing music.

Yknow those people who fancy the gym more than partying out? Or drinking on Saturday nites wasn’t their thing because the only place where they get whey-​sted is at a certain bar? Or maybe because it was a loooong day at work and de-​stressing means hitting some stair business or get on a bicycle.
One of those people happens to be this chick right here. I am in a fitness challenge and planned today as my ‘active’ rest day. Walked into my gym and was told ‘we are closing, sorry.’ Sad and tired because I just drove from LA, I decided to just get an earlier appointment at this place which I found through Unilocaling.
I called them up before I got there, and was happily told they are fine if I head to the place at that moment.
I walked in, this young lady greeted me and asked if I was the Kim she talked on the phone. I confirmed. (Girl, I forgot to ask for your name but THANK YOU for that awesome customer service you showed. I am in the restaurant industry and I was very pleased at how you welcomed me.)
The said awesome lady told me about their services and suggested what I should get after I told her about what I wanted… I said I wanted a deep tissue massage that would definitely target my muscles because I needed to loosen these knots. Lol! She giggled and told me they don’t have the ‘sports’ massage I wanted however she has someone who can offer me just that. Noted, she recalled I am doing my last day of the challenge tomorrow (kudos for remembering that while we talked on the phone!)
I got the FULL BODY OIL + FOOT MASSAGE per young lady’s suggestion. AMY was my masseuse aka MY SAVIOR. From the moment she started the session, digging into every bit of my muscle fiber and necessarily cracking every bone I have, I was in pure heaven by then.
It’s true, massages aren’t ever ‘relaxing and soothing’ because I can just recall every cringe I made every time but I weirdly enjoyed it as well.
It’s that moment where you know you are ‘hurting’ but you didn’t want it to end…
I can’t believe I’ll say this but I am so happy the gym closed. And found this precious gem!!!
Already planned for my next appointment with AMY the next time I visit Corona to see my family…
And before you think of anything else, ask for AMY.