T-Mobile

I always feel for the folks working at T-​Mobile. Some customers are just pains in the culo, It’s a company I have been with now for over seven years. The customer service has always been great for me whether it’s been allowing me to pay the occasional bill a little late, to once crediting me over $ 700 for charges I didn’t realize I was accumulating on a trip to China.
The location at the painfully busy intersection of Flamingo and Miramar Parkway is well staffed, clean and easy to navigate.
Even if you have a specific project in mind (pay a bill, get a new phone you’ve already picked out, etc.) be prepared to wait in a long line sometimes. It’s not really the fault of T-​Mobile as much as it the fault of the amateur-​hour contestants in front of you. Sometimes it’s like they’ve never seen a phone! I’m convinced these are the same people who get in front of me at TSA in the airport and leave their shoes on and forget to take their laptops out, You also may find them at Starbucks asking «what sizes do these come in?».
That said, the staff at this store has repeatedly gone out of their way to help me and seems to be very well versed in the range of their product. The store is also equipped with a bill pay station which accepts cash and credit, saving you the time of waiting in line if that’s what’s on your agenda that day.
The shopping center was recently marred by a shooting at the restaurant next door, but let’s hope things stay calm in what is a rather new and still-​growing shopping center.