Stanton Optical

This place is bad, real bad. We ordered glasses for my wife. When they came in the lenses were cut incorrectly. The second set of lenses were cut incorrectly also. Then the counter girl wanted to argue with us whether or not they could even put the lenses in her frames, and tell us that it was all our fault that they couldn’t put it in those frames. This is the worst excuse for a business that I’ve ever seen run. Good luck hope you have better luck than we did will not be back.
Follow up!!! After being contacted by corporate my wife was informed that she should come in on Saturday so that they could recut her lenses and that they would call her on or before Friday to let her know that they had or had not received the new blanks… SHOCKER they never called one way or the other.
Costumer service, I know it’s a novel idea but they should give it a try.
Can I have the 1 star back?

Let me start by saying my insurance switched and i lost my current eye dr. So i went here… last minute. Awful service by the so called technicians! Add this add that… wow in the end your down hundreds of dollars for glasses. Their deals the offer BOGO do not apply to insured patients. Dr. was ok… very friendly, she was the first to ever tell me my eyes are strained due to wearing contacts too long in a day… hmmmm and I’m one who wears them 6 – 8 hrs. A day glasses the rest of the time. Never sleep in them. She also told me I had to move up to an expensive brand of contact lenses due to my astigmatism and they cost $ 140 a box. She gave me a trial pair and I found them online through 1800contacts for $ 50 box. I think this company wants people to think they are giving people deals but in reality they are nickle and diming you. Wont be back!

bait and switch is the deal here in Stockton CA Stanton opt. I listened to a man talk to another one and the things I heard. then to my surprise everything is way more then thought. dollar wise. add this add that. before I was done it was $hundreds. I think not. made me sick to think people get treated like this and still purchase glasses there. no thanks.

Don’t believe all the hype. Their advertised prices on TV and in the store look good. Buy one, get one free. They even had a sign that stated $ 138 for no-​line bifocals. Basically, they advertise that you pay for one pair of frames and lens and get the second set of frames and lens for free but…
Hmmm, you can’t wear the standard no-​lines. You have smaller frames so you have to get these for a substantially more fee. Hmmm, my husband can wear the standard no-​lines, but has to pay $ 25 per prism (and he needed 3) so his are an extra $ 75. No, our prices don’t include scratch-​coat, UV protection or any extra.
At first, I balked at the quoted price and all of a sudden, gee, we can knock another 40% off of that. I felt like I was at a car lot buying a car.
With the free eye exam, my husband and I expected to pay a total of maybe $ 300-​$ 400 but our final bill was over $ 700. Never will I be returning once I actually get my glasses.
One plus is they had a great selection. I got the cutest Mui Mui frames along with another fabulous pair!