Paul’s Creations

According to his website and brochures, Paul’s Creations has a location on Sepulveda Blvd in Mission Hills, CA. My experience with Paul’s Creations has been a nightmare. Paid him over $ 1000 in advance (bad judgment call on my part, granted) for a custom suit in November 2011. As of the end of July I don’t have a suit I can wear. The suit he sent me didn’t fit properly at all — after he took the measurements himself. I sent it back to him; he said he never received it. He asked for proof I mailed it — I gave him that. But he still refuses to do anything. He promised an extra suit in April «for my trouble» and of course I don’t have that either. Each time I have tried to resolve the issue, he comes up with another reason to delay. I pleaded for a refund and he refused — says it’s against company policy. But HE’S the company. So I have learned a $ 1000 lesson; I would never recommend him to anyone.