Elite Motors

Spoke to Ron today about my GL450 coming out of the dealership with a long list of things that were presented to me. Ron took his time to speak with me about the items and told me to bring the car in tomorrow to take a look. What a relief and the next day? So grateful to have found Elite Motors. There has always been nothing but EXCELLENT SERVICE from Ron and the team. I am never going to bring my MB back to the dealership, I’d rather drive from the IE to OC to know honest service is being done. Thank you thank you!

Yep, same as all the other reviews. QUALITY FOLKS AND PRICING. My ML 430 was barfing oil all over the road. Had to get seals & some hoses. All work was done as quoted and they did EXTRA stuff. I no longer own that POS, but I’ll always go back to them, because you should reward excellent service. I’d never go to MB garage unless my life depended on it. These guys were IN the MB garage for many years before ever stepping out on their own. Small business like this is the backbone of America.

Foothill MB $ 320 for window washer bottle install on my c250,
elite charged me $ 180, and did a few extra things. Other than that,
The $ 140 saved but no FREE car wash. I ‘d rather have the $ 140
In my pocket. Elite is da BOMB !

Took my 04 S430 with 113k in as it broke down in a drive thur last Friday. They are closed sat/​sun BUT got my baby back Monday and it it’s running better than I could have imagined. I am sales manager in the car biz and I can’t stress the level of workmanship, integrity, and quality of work! ron and his team are experienced/​knowledgeable! For someone like me to be impressed with the quality of work is hard to say. Absolutely do not hesitate to have your car serviced with elite motors you shall not be disappointed. Jayson McClellan of Dodge Jeep Ram Chrysler of San Juan Capistrano

I was at the stage where I was never going to buy another Mercedes Benz again; this is my second. I have always loved the vehicles in the beginning; the look, the ride, the initial service; everything about it.
Then the small, by expensive problems arise. The Dealer suddenly becomes the enemy, no support, the only thing they want is to collect your money with a poor attitude.
My latest problem exacerbated the feeling. I could not fix the problem on my own, my mechanic could not figure it out. I was fortunate that Bob at Baums Auto referred me to Bob, the owner of Pro Care Auto. Bob Is an honest man, he took a look and said,“I am not able to fix this, you need to go to a Mercedes Mechanic, I recommend Ron and Doug at Elite Motors.“
He assured me that they were very good and honest like himself. I had a feeling of relief. I felt like at last I was being taken care of and guided in the right direction. Bob was so right. I immediately felt that Ron and Doug could be trusted when I dropped my car off. They patiently listened when I tediously explained the current problem and its history as well as other problems. All the superfluous details did not bother them.
I dropped it off at closing time, thinking that more than likely at the end of the next day they might have an answer, and at possibly at a high cost (what a Mercedes Dealership would charge). I was dead wrong. To my extreme satisfaction, the had the problem diagnosed and a very affordable cost for me that morning. I gave a quick «go ahead» to fix it. By afternoon it was ready to pick up. They even accommodated me by allowing me to pick it up late the following day.
I have nothing but praise for these guys. They do excellent work with excitement, affordable prices, fractions if dealership costs. Honest guys, good work Thank You. You have made me a believer again and happy to own my Mercedes

We had an E500 and we came here for all of our service. These guys kick butt. The prices are half of dealership costs and they both worked for MB as mechanics. Totally great place to take your car (if it’s Benz) and be treated with respect and know your car is being worked on like it was at the dealership. They will even get you a car at enterprise across the road if you need a courtesy car. Great place!

This was my first time at Elite after taking my 550 to FJNB for years. Ron was great. I felt he was looking out for me. The dealership wanted to replace a bunch of stuff. Ron’s team found exactly what needed to replace and he price was 2/​3rds the dealer cost. On top of that, Ron saved me money by correctly diagnosing problem and not having me replace parts that I didn’t need.
I’ll be back… as Ron said, welcome to the family!

I don’t even think I have written a review before on my Unilocal account before now. I came in looking for someone to help me with an onboard computer issue with my 2002 ML320 headlights. I went to my old Indy and as well as multiple dealerships and no one wanted to touch it. It was as simple as plugging their STAR computer into the car and enabling a function.
I called Jim who told me it wasn’t an issue and that’d they’d be able to see me right away. I just got turned away by Foothill Ranch MB, so I headed on down and met Doug at the front desk and sure enough he was already briefed on my situation by Jim and told me to pull around to the bay in the back. He plugged in my car to their system and in less than 5 minutes my lights were back and working.
Doug then popped my hood, and simply said, just saw that your antifreeze is low, going to top you off. I didn’t even bring this up and will be honest have been lagging on a much needed item. I was amazed at the service and sure enough all I was given was a business card with well wishes.
I’m currently 5,000 miles over my service scheduled and it is that time of the year. It’s safe to say that I will be seeing Jim and Doug on Wednesday at 8am.
Thanks guys! This is a business to stand by!

After taking my 2008 GL450 to Ron and Doug for a new suspension airbag and being charged literally a third of what MBLN wanted for the same job I would recommend these guys to anyone who drives a Mercedes Benz.

They fixed a few lingering problems that other mechanics did not solve on my E320 convertible
Highly recommend them

We have been bringing our cars to Elite since the early 90s. Ron and Doug are very knowledgeable and personable. I highly recommend Elite Motors to anyone who wants their Mercedes kept in top running order at a reasonable price.

I have brought my 2005 E320 to Elite since our family made the move to south Orange County 4 years ago. Im not one to write reviews and actually this is my first EVER. but it is time i broke through my fears of online reviews and say Elite Motors has performed 5 stars on every level including customer service. I brought my car in recently for some major work and I can say I’m in love with my car again. I keep thinking that maybe it’s time for a new car but why? Its paid for, it looks pretty good and it runs great, thanks to my friendly mechanics. I would highly recommend Elite, look no further .they even give you a rental car :)
The only thing they don’t give you is coffee and a car wash. but with the money you save you can buy yourself coffee and car washes for a year!!!

Awesome!!! I could not be happier that I found Ron & Doug at Elite Motors! There customer service is beyond exceptional and I was so grateful for their HONESTY!
We have a 1996 E320 and the car had to be TOWED to their shop as it would not start. They replaced the neutral safety switch for such a fair price in parts and labor and got our car running smoothly again. They could have easily told me that I needed to replace a number of parts and could have charged me so much more in labor but they didn’t. Did I mention it is a 1996 and HAD TO BE TOWED!
I feel so blessed to have found them in this day and age where so many people are willing to rip you off just to make an extra dollar. I would highly recommend them to anyone and everyone who has a Mercedes!
Thank you Ron & Doug at Elite Motors! You truly were a blessing to our family!

I could have sworn my wife had submitted a review before but anyways…
We could not be happier with Elite.
My wife had a ’99 E320 that had well over 200k miles on it that Ron and Doug had maintained for years and we were so pleased with the level of service and honesty when we were able to get a newer car for her, we dismissed BMW’s because we couldn’t take it to Ron and Doug.
We wound up with another ’99 E320, this one a 1 owner car with a fraction of the mileage as our old car, and of course we continue to bring it to Ron and Doug for repairs I can’t handle myself.
My wife and I continually have conversations looking at other newer cars, and we always conclude it will probably be a Mercedes so we can continue working with Ron and Doug at Elite!

Great Guys and great Service.
I bought a 560SEL online for a friend who lives in Cabo San Lucas, took it to Elite as he wanted it checked out and put right. Then at the last minute my friend changed his mind and told me that he would fly up and handle the work himself. I called Elite and they had already done the inspection. I thought they’d be pissed I wasted their time, but they just said ‘No Problem’, then when I asked how much? I was told it was no bother. How many garages out there would say that. Needless to say I did give them a healthy tip for their time and trouble… but I think their actions speak volumes to their work ethic.
I’m going to take my GL and my girlfriends C class here the next time I need anything done.

We have taken our Mercedes Benz to Elite Motors for the last 15 years. The service from Ron & Doug has always been exceptional. I’ve even been able to call them in a panic when I have not been able to start my car a couple of times & they are able to get me on the road again. Just knowing they are always available when needed, I don’t want to buy any other car but another MBZ!

I have 2 AMGs, a G55 and a SL63, both 2009. I entrust both of these to Ron and Doug. This company provides unparalleled customer service and should be the benchmark for the industry. I also have a 2002 G500 that Doug practically rebuilt mechanically and solved problems others couldn’t. This team should serve as a standard of comparison.

Ron and Doug have been working on my 86 190e 2.3−16 for many years now and I am more than pleased with their service and guidance. Car runs great and drives like new. I currently live in LA, but bring the car to Mission Viejo for repair/​maint. It’s hard to find a good and trustworthy shop. Highly recommended.

These guys are total hacks. I brought a 2000 G500 in for a pre-​purchase inspection and since they are small time and didn’t have equipment that could hook up to it and read the computer they basically did nothing and still charged me $ 100. They missed several problems with the vehicle that I had noticed in the 20 minutes I spent with it, including a sunroof that makes a horrible noise and an awful rattle in the driver door. They explained that the rattle was just because it was a G (perhaps it didn’t occur to them that it could be an issue with the window regulator that even a novice knows is a common issue).
They couldn’t answer simple questions like — «Does it appear that it has been well maintained?» and «How’d it look underneath — do you think it was stored outside or was it taken offroad?» With the selling dealer there, they basically chalked up the issues to «You’ll have that with a G» (which having test driven a dozen of them I know is not true) which was no help for negotiating and also gave me no faith in their inspection, so I couldn’t feel comfortable enough to buy the car.
What was particularly poor and explains why their business is relegated to some out of the way spot in miscellaneous auto repair row in BFE Mission Viejo, is that I will eventually be buying a G and I was looking for a good mechanic, as much as I was a good inspection. They obviously failed at both.

I’m surprised that noone else has reviewed Elite? They are a two person partnership, made up of past mechanics who worked at Mercedes of Laguna Niguel. I only found them maybe five years ago when we moved into So. OC.
In five years, and for a short period when our E-​430 was still under warranty, I started bringing it in for the scheduled A and B services. I’ve also done out of warranty repairs too. In each and every case, their repair costs have been as much as ½ dealership, and their speed and accuracy in diagnosing and repairing our vehicle has been quick and effective.
If you own a Mercedes that’s still under warranty, you can certainly do your scheduled maintenance at this shop; just save your paperwork. And absolutely, if it’s out of warranty, you’ll be given the best options and prices for repair. In the last five years they’ve done our brakes, replaced one of the catalytic converters, and replaced the brake light switch that’s mechanically linked to the pedal. When it goes, you get a number of error signals, including the recurring BAS ESP lights.
Although I don’t like using the term… they really are CHEAPER than any dealer, and equal or better than other independent shops. I did check the area, and found Elite had the best reputation for aftermarket repairs. Sort of like that line about our physicians… «You gotta’ try my mechanic, he’s the best!» (this, of course, infers that your’s is a «jackass», right?)