French’s Bakery

Unfortunately I have had a very negative experience with this bakery. I Ordered a cake for my daughters 2^nd birthday party based on a photo they provided. I was told it would be exactly like the photo inside and out. The cake was entirely different on the inside. I was told over the phone I would get a full refund for the cake, which I thought was fair for the circumstances. When I brought a sample of the cake in, they manager changed her mind and said it was partially my fault and her employee that took the order and only offered a small percentage back. This situation was mishandled and I would not order a custom cake from this business.

I’ve been here quite a few times with my son. The baked goods are fine nothing spectacular. Went in today to get said son a cupcake and a few other things. The woman who waited on me was so rude, wow! It seemed to bother her to wait on me, she was annoyed by my asking questions, there was no wait behind me. I won’t go back. I don’t like being treated as if I’m bothering people being paid to wait in customers.

This place has gotten worse! The cookies taste stale, they are soggy and not good at all. The service is horrible… Nothing has prices and when you ask the girls behind the counter get annoyed… How are you supposed to know the price?. Also, they don’t tell you how much you are paying for each thing, they calculate everything on a calculator and just enter the total amount in the register. You have no idea what you paid for! I don’t think I will ever go back after today (he 3^rd time this month). I’ve given this place the benefit of the doubt only because it’s steps away from the art school my kids attend. I’ll stick to cold stone next door, the girl there is a sweetheart.

Wow if I could only give this horrible place no stars. What’s wrong with the staff. The manager is putting on makeup. Really! Maybe you should put your face on before your in the store and dropping your makeup all over my food. Ordered a cake for my wife’s b day. They lost the the order. Told them the name over five times and still unable to locate it. Finally some another person decided to help the manager and they found it without issue and the horrible manage told me that I gave here the wrong name. Not sure how I forgot my wife’s name but I guess the five times she asked me I told here wrong name each time. Just maybe if she wasn’t busy doing her makeup all over my cake she might of actually heard what I told her. The manager needs a new job she is driving this place into the ground. Get it together. I like bakery food other then the extra spice from the managers make up. good for the most part really depends on the Baker. But lately even the cake quality has been dropping hard. Either the manager is rubbing the Baker the wrong way or the baker I like hasn’t been baking as much. Quality control please. Well it could be job security. You never want to teach someone else how to do your job better. Who knows, bottom line service is garbage and pastries quality is on a sharp decline. Let me know what you guys think.
Treat others how you want ro be treated, and don’t forget to pass it forward to those in need. Cheer’s everyone have a a wonderful day.

Great bakery!
I come here in the mornings to pick up assorted pastries for the office and they are always so good! All the pastries and muffins are about $ 2-​$ 2.50. Let me tell you they are big! A bear claw can definitely be split in half and serve two. Along with their Danishes, cinnamon twists and scones. Their portions are double the regular size. Their muffins are really moist and delicious. My favorite is their pumpkin muffin which has sugar sprinkled on top.
They have everything from cupcakes to cookies to muffins to specialty cakes. You can also order over the phone, even if it’s assorted pastries so they can have it ready. I’ve one time called in an order to be ready in 30 minutes and they had it done!
There’s is never a line or a wait so I am helped quickly. The staff is very friendly, says good morning and thank you. They quickly get you out so if you’re in a hurry like I always am, this is a great spot.
I will definitely be back for any bakery needs!

This is a very cute bakery where everything looks and tastes great. Their selection is so beautiful and appetizing that i spent a good 15 minutes just looking and trying to decide my first time there. I’ve been there 3 times and have enjoyed everything that I’ve tried so far. If you go Monday-​Thursday they have daily specials which are a steal ($ 10 off cakes, $ 1 cupcakes, etc.) My personal favorite is the wagon wheel with fresh strawberries. I go during my lunch break and the ladies working there have been awesome and even wrote on cupcakes for me. Very prompt service and very helpful. The isn’t a place to sit and i doubt they sell drinks so eat everything in your car on your way home if you don’t like to share.

I’m sure if I had pre-​ordered my experience would have been better. I am willing to give it another try.
I ordered one of the cakes on display and the there was not much variety…

I bought a Groupon deal and used it at this location. They have a great selection to choose from. I tried a cream puff (my fave), cupcake, cinnamon roll, and cookies. All was awesome. Prices great too. I will totally go back. They also look like they take cake orders and I think I will check that out (it is hard to find a good cake bakery). All in all I would recommend checking them out and getting some goodies.

Just reviewing on first impression and one item I tasted.
Very nice bakery. There’s no place to sit, so it’s the type of buy-​and-​take-​home kind of bakery. They have a wide selection of baked goods, from breads to cakes. I was very excited to find a local bakery making their own variety of bread loaves and baguettes! They are reasonably priced too. The baguette was about $ 2 and the cinnamon raisin walnut swirl loaf was about $ 3.50 or $ 4. The loaves are very large too! They even have pumpernickel, squaw, wheat, white, shepherd, and challah bread loaves. You can even ask them to slice it for you.
The sweets are numerous. Some cookies I saw were rugelach, chocolate chip, laceys, shortbread… and they are not too big nor too small. They look just the right serving size. The muffins are very large and don’t look too sweet to me (a fallacy of muffins, I believe, being too sweet). The cinnamon rolls and twists look awesome. The raisin scone is HUGE for $ 2.25.
There are also bread rolls, burger buns, parkerhouse rolls, and hotdog buns, which have a little yellow color which makes me think they are brioche or have egg in them. They look light and fluffy and moist.
On the side table were danishes, bread pudding (so heavy!), wagonwheels (apparently what they are known for).
On the left were various cakes, eclairs, and cream puffs. I ordered their small cream puff, which is actually probably medium sized (large is huge here too. What is this, Texas???), for $ 1.75.
That cream puff! Perfect choux pastry. Not dry, just perfect crispness. The whipped cream was plentiful and the chocolate topping was very good, although it did not stick. This is a great cream puff and I want to go back for the éclair now.
Oh, and they have daily specials, such as $ 1 off bread loaves on Tuesday. Definitely nice bakery and I would like to go back to try their breads and other pastries.

At first I was ecstatic and had high expectations when we decided to get our wedding cake from a recommended bakery in Mission Viejo. Even with me coming in with high expectations they still did not disappoint!
I understand mistakes happen and on reading some of these reviews I feel they are unfairly judged. At the end of the day there may be hiccups but the customer service I got was extraordinary. There was some confusion with the cakes but one of the ladies stepped in and made an already high stress day that much easier by just taking care of a customer. I work a top customer service company and I was impressed with the service to a point where that’s where I’ll get my cakes from now on.
Now on to the cakes. We got a 3 tier wedding cake… all of which were delicious and well liked by everyone at our wedding.
Thank you French’s for making my wife and I’s special day awesome and delicious! Keep it up!

They spelled the word Glitter. glittr… I expected a lot better from a recommended bakery in Mission Viejo.(spoiled house wives and all) the presentation was weak in my humble opinion which isn’t so humble when you live in Orange County, California. Everyone in the family and our friends used to go here for the goods but after this cake and party not looking so good French’s… At the end of the day the product wasn’t pretty and didn’t taste spectacular for $ 38.00 and on top of the experience I went in with a picture of the cake gentleman I spoke to in the shop had a poor attitude/​customer service skills so I left disappointed without speaking to a manager but oh I got 10% refunded on a $ 38.00 decoration (yay$ 3.75!) the gender reveal cake for our family’s second child was the joke of the party and ya. Yay excited for a baby girl!!! Bad review over now :/

Love this bakery! They have very fresh items baked daily. I’ve tried different varieties of bread, cookies, and other desserts. Everything is consistently good and tastes home baked. Everything is affordably priced too. This isn’t a frou frou bakery.
I also enjoy how they have special items for specific holidays, whether it’s Valentine’s Day or a religious holiday. I will definitely return.

My family and I have been coming here for years and absolutely love this place!
We’ve ordered numerous times and have never been disappointed. They always have our cakes ready on time and make it just how we order it! Their cakes are so creamy and rich, truly the best cakes I’ve ever had. It doesn’t just stop at the cakes. their cookies are always so soft and moist and are always fresh as well.
Their customer service is alright. Could be better but their desserts really make up for it. Overall I would highly recommend trying something if you’re ever in the area! You won’t be disappointed.

I always order my wife’s birthday cake from French’s (lemon cake with raspberry and lemon filling). She LOVES it! We don’t need a huge cake (i.e. Costco size) so the fact that they have different sizes varying from very small to large really helps. We also pick up their Wagon Wheels when we have guests in town (the kids like the apple cinnamon). The Wagon Wheels always help make breakfast a little easier and they are really delicious. We are not huge fans of their cupcakes but that might just be personal preference. Over the years, I’ve continuously had great service from the Mission Viejo location.

A co-​worker brought in a Strawberry Wagon Wheel, I have never heard of it nor had one before. The presentation was cute but when I bit into it OMGeez… it was so good! The pastry was flaky, the strawberries were fresh and had the glaze and the cream cheese I definitely enjoyed this it was awesome. I had to sneak and get another one trying not to be greedy but honestly, I could have eaten the whole box myself!

This place always smells so good, just like a bakery should. I LOVE the cookies. Cupcakes are also good (especially on Tuesdays when they are $ 1 each). And they have this scone/​danish hybrid which I thought would be gross but which was actually amazing. I knocked off a star because the cupcake selection was bad the last time we went. Everything is reasonably priced.
Don’t let the name fool you — this is not a fancy French bakery at all (I think the founder’s last name was actually French). No delicate French pastries here. They do have croissants, but they are the size of your shoe.
As for pastries, they have a lot of giant, sugary baked goods — danishes, muffins, and something called a wagon wheel which is basically your entire month’s worth of sugar in one giant pastry (though to its credit, it does look pretty tasty). They also sell bread, buns, and rolls.

Their pastries are OK nothing really makes me crave for.
One thing I was very disappointed was the lady who works there. She was not friendly at all. Because of her I will not order my cake here… I would like to give business to someone who is friendly and welcoming us.

I will start with the positives about French’s Bakery. They make delicious cake. My family have been loyal customers for 35 years, and I believe that is why it is so decidedly disappointing that I am writing a review attached to 1 star.
There were a whole lot of little things that happened with French’s that I thought were ridiculous but I don’t want to bore you all. My issue is simple: they arrived to my wedding THREE HOURS LATE. They did not call to let us know they would not be there on time, and when my coordinator finally got a hold of them the only thing they had to say for themselves is that they were «running late» — no apology. They were assembling the cake in the middle of my cocktail hour, and my poor florist had been waiting for OVER AN HOUR for the cake to arrive so she could decorate it. It is absolutely unbelievable to me that you could conduct business in such a manner, inconvenience people to that extent and not even apologize.
When you choose a mom and pop shop you expect to be taken care of as if they care about your business, but that was NOT the impression I got from the beginning to the end. Everything about working with them was DIFFICULT. They do not have email, they do not change orders over the phone, they are not pleasant when you go in, they are not pleasant on the phone. It’s as if they do NOT want to help you. Choosing them was a mistake.
I’m only one person, I’m only getting married once, but I will absolutely NEVER buy another cake from French’s Bakery. I will not recommend them, and you shouldn’t choose them unless you’re ok with cutting sheet cake. :(

I love this little bakery!
There is no sit down area for you to eat your pastries, this is all purely grab and go items, and it is located on a strip mall so it could be a little difficult to find.
I purchased a Groupon, which was an excellent deal at the time because Groupon had an extra 20% off local goods, and I was able to purchase $ 30 worth of goodies at French’s Bakery for a mere $ 8.
I came in on an early Saturday morning, and they bake their goodies everyday on location. The smell is intoxicating! I ended up purchasing a plethora of pastries, sandwich bread, cookies, a giant strawberry wagon wheel, danishes, cupcakes, and cream puffs… for $ 8!
They were all fresh, delicious, and kept well. I will be returning again, with or without a Groupon!

Walked in 30 minutes before closing and got a great cake! Can’t remember the name of it but it marbled with vanilla and chocolate cake. Very moist and a hit! Everyone loved it!
Will definitely go back to try more.