K9 Krazy Grooming

I have been bringing both my dogs here for a few years. Samantha does an excellent job. I am so glad I found K-​9 Krazy.

AAAAA++++++ We’ve brought our Shetland Sheepdogs, Armani & Truffle, in twice to be groomed. Both times, we were SO happy with the results. These ladies do a fabulous job of cleaning – trimming – and grooming our pooches. Thanks so much for the great care and work on our doggies. It’s a challenge with Shelties, because they have LOTS of hair. But they do a tremendous job & the doggies enjoy their visits here. We drive a ways to go there, but it’s absolutely worth it. Happy Holidays to you — and we’ll see you in the New Year!!.

I have been bringing my Princess (yorkie) to K9 Krazy for over 5 years. They are very good at what they do and I wouldn’t trust anywhere else!

After a checkup from our wonder vet Dr. David Gordon at Oceanside Veterinary Hospital, I inquired about a groomer, not just any groomer, but one that he would personally recommend. He put me in touch with Salah, at K9 Krazy grooming out of mission Viejo. Now granted I live in Oceanside, and work in OC, so I didn’t think twice about making the drive up, having passed mission Viejo every day on my way into the office.
Made an apt with Salah for Saturday, and originally wanted to have both my shelties done, their hair was long, had not been groomed in a while and due to the hot weather, needed something they could relax in. Salah checked her apt book, and only had one apt available. So I took the apt and let her know if there were any cancellations to let me know. That afternoon, Salah called and let me know that she had a last minute cancellation, and both of my dogs were now able to come in. Met Salah and crew and what a wonderful feeling.
Everything was bright, clean and well organized. Salah cheerfully greeted me with pleasant smiles, and after I started to talk with her regarding recommendations in which I had already decided to go with a full groom, Salah thank goodness guided me towards a 1 inch all around cut along with the full groom. This was to even out all the different strands of hair which on one of my dogs was heavily matted, as well as to get rid of all odd ball lengths of hair. With the hotter weather, this would cool things downs for both the doggies, not having been professionally groomed in many years. I had taken the responsibility as a DIY to bathe them and occasionally do light hair trimming along the way.
I left both of my doggies with Salah and came back several hours later. Since I decided to go into the office, while the doggies were being groomed, time went quickly, and before you know it, I received a call from Salah that my doggies were done. Knowing that Salah at K9 Krazy grooming had been recommended, I was truly amazed and impressed at the wonderful, beautiful job that Salah and team did for both my dogs. As they came around the counter, I have never seen such precise and concise detail, with attention to the overall cut, trimming of feet, nails, and cleaning of ears. They had returned to being the «most beautiful dogs» again. It was truly a sight to see!
Both nails and feet were done in a way that you could actually see their cute feet again, with nails that were trimmed to perfection. I was also highly impressed by the cleanliness of their ears, they were spotless. And I could say the same for the wonderful attention paid to their sanitary patches. Artistry in motion! Truly Amazing!!! I was very well pleased, happy and ecstatic over the exemplary job performed by Salah and crew at K9 Krazy Grooming. And believe it or not, now that all the excess hair had been cut away, both of my doggies felt better and slept better during the hot weather that we had been having.
Truly the finest in dog grooming. The attention to detail is prenominal. Will recommend to family and friends as K9 Krazy Grooming will be the only place I will consider taking my doggies in the future for beautiful grooming. Will recommend to family and friends.
If you truly want the best in dog grooming services, go see Salah and crew at K9 Krazy Grooming. You’ll be glad you did!!!

I needed my dog groomed and unfortunately my groomer was not available so I called K9. The woman on the phone said that they had time and told me to bring my dog in– did not take down my name or information. I dropped my dog off and the girls seemed very nice told me to come back in 4 – 4.5 hours. I came back 4 hours later and the girls seemed shocked when I walked through the door– requested for me to come back in another 1.5 hours… I explained that I couldn’t since I had to drive my dog out of town– then they said he would be ready in 15 min. This was strange… How did it go from 1.5 hours to 15 min? I walked around the mini mall and came back to pay for my dog.
please note: they only accept cash tips. There is no way to add a tip to the credit card receipt.
With closer inspection my dog didn’t look like he always does when groomed, his back hair was curly which usually happens when he isn’t dried all the way.
Either way, very nice ladies but I don’t believe I will return.

Mary is amazing. No one else has groomed my dogs as well as her. They love coming to K9 Krazy and spending a few hours with Mary. Highly recommend!

USED TO LOVE K9 KRAZY WHEN JENI WAS THERE, BUT…
I absolutely LOVED the way my «kids» were taken care of and groomed when Jeni owned the shop, but after she sold it and moved away I began noticing that things were different and I was not as happy as I had been. My dogs were coming home not as well groomed. I had three pretty good sized dogs, and they would all go at one time. I normally had to drop them off by 9am, and they would be there ALL DAY until at least 4pm before they were done. When I picked them up on more than one occasion I had noticed that they were still dirty, not brushed out thoroughly, and not groomed as nicely as they had been. But each time I took the dogs back because I thought the new owners were probably going through an adjustment period and they would get better. But my last visit there was the final straw. I had asked them to «clean up» my Australian Shepherd. He has a tendency to get poo stuck on his behind, and he needs a sanitary cut. It was summer time, so I also wanted them to trim his fur up a little — mostly his feathers — just like a little scissor cut to thin his coat out a bit. Instead what I got back was a dog that I almost didn’t recognize when I went to pick him up! THEY COMPLETELY SHAVED MY DOG! Everything, including his «mane» — everything was shaved. I know he’s just a dog, and I know it’s fur that would grow back, but I was NOT happy, and I let them know it. I was SO unhappy in fact, that when I went home I was talking to my daughter about it, and I was crying. My daughter called them and told them how upset I was, and the comment that was said was, «Well it’s too late now, we can’t glue the fur back on.» Ok, seriously? You might THINK something like that, but you NEVER, EVER SAY it to a customer!!! How totally rude! They ultimately offered to give my money back for my dog’s bad haircut, but I just told them to keep it. I figured that they had done the job — well, A job anyway — and my never taking my dogs back there again would be enough in the end. But I still felt that it was important to let other people know what was said and how I was treated. I understand that it might have been just a bad day for them, but you just DO NOT SAY THAT to a customer. Especially when they are already upset! Anyway, I ultimately ended up taking my «kids» elsewhere, and I am much happier with the job they do, the way they treat my dogs, and the fact that they no longer have to spend all day at the Groomer — it’s well worth it.

We found Salah at K9 Krazy after 1 ½ years of searching after our long time groomer moved to Oregon. This was our second visit and we’re happy, happy, happy! Benni doesn’t mind going in, she is groomed exactly how I asked, and Salah is friendly and very willing to work with both picky me and my big Labradoodle. We’re through looking — life is good again. Oh, and no keeping your dog for 4 or 5 hours, out as soon as could be expected.

My Mom brought her little poodle mix into K9 today for her first visit. They did a great job with the bath and cut. Salah made her look great. They also listened to her concern about cutting around warts to avoid wounds, which has been a problem with other groomers in the past. The shop was clean and the staff immediately attentive and helpful.

Love the crew at K9 Krazy. They have been grooming our boys Cooper and Sam for a couple of years (since their old location on El Toro). Sam is a rough Collie that is a walking velcro mat. He can’t walk out in the grass without picking something up. Cooper is a giant Sheltie (50 pounds) who is skittish about everything.
Yet, no matter how homeless they may look when we bring them in, they come out looking like show dogs (and have actually had people ask «are those show dogs?»)…and are so soft, I wish I could take them every other week.
The crew at K9 Krazy do a great job at a fair price, and I would recommend them to anyone looking for a good groomer.

Very professional and personal attention. Been going there for years. Abbey likes it there.
Good Business, well run…
PLH

Took my client’s mini labradoodle to be groomed today. I have my own pet sitting service – one of the perks I will be happy to do for my clients. I have never seen Daisy so white & fluffy. She was in & out in 2 hours. They also scheduled her at the last minute to accommodate «us!»
Good work! I will be coming back with my dog soon.
Penny M.

This is the best place I have found to take my little poodle. The first time I brought her in, she had the best haircut she had ever had! I tried a place right across from where I live and it was not a good experience. I will always bring her here.

I’ve brought my girl, Rain, here several times and they are really great with her. She gets some anxiety about going to the vet and she really doesn’t care for the groomers. They do everything except her nail trims — which I take her to the vet for since she gets aggressive about it. I have been very happy with the service over the phone with the ladies here and with the haircuts they give my Rainy girl. Even if she’s nervous going there she is always happy, smiling with a wagging tail when she leaves!

I really like the staff here. they seem to really love dogs and genuinely enjoy what they do. i take my dog here to get his nails trimmed and filed. its only $ 15 bucks and it only take about 10 min or so

We like K9 Krazy — Gizmo always looks great when he leaves.

Above and beyond!!! Took my 2 scrappy dogs in today for the 1^st time at this groomer & they look more beautiful than ever! They were super accommodating and beyond welcoming. They feel as soft as they did when they were puppies! I will be making this a Monthly commitment. Thanks Jeni for being so gentle with both of them. I can’t believe that you could do so much with even my devil dog that I can’t even bring to the vet.
Just a note: A few months ago I took my hesitant Australian Shepherd to a groomer in irvine that is no longer around. She came home with scratches and tiny scabs on her skin after a deshedding treatment… Seeing your work and meeting your detailed, gentle and loving staff makes me feel so bad I ever went anywhere else! Thank You for making them so FLUFFY!!!

I was referred by a friend to this groomer’s. They were priced really well and my friend said they did a great job with her frenchie. I have a big issue with my dog shedding so was excited to try them out.
I called to see if they took walk-​ins. They advised they do but asked to specify a time for the following day. I made the appointment but was running late at work so wanted to call to let them know. No one answered the phone so I took my dog in anyway since they said they took walk-​ins.
When I got there the owner seemed irritated that I was there way past my appointment time. When I tried to explain that I tried to call she quickly told me that, «Well they were busy and can’t always get to the phone». Hm… no receptionist. Great, if that keeps the prices low but bad for customer service.***
The owner told me repeatedly that I had to be back at 3:30 because she had to leave at 4. Again, almost punishing me for just showing up. I showed up promptly at 3:30 to pick up my dog. He wasn’t ready; that’s fine. They took him up front to de-​shed him and after a couple of strokes she told me she wouldn’t charge me for the furminating since, «they did such a good job drying him».
As soon as i got in the car his hair was everywhere. The only reason I drove all the way here was because of their supposed amazing de-​shedding. She didn’t charge me because she didn’t want to de-​shed him as far as I’m concerned.
****I wasn’t totally turned off until i took my dog to the vet the next day for some checkups. They left cotton in my dogs ear!!! ****
I still gave them 3 stars for simple fact that they may have just been having a bad day however it’s really inconvenient that there is no receptionist and I got the brunt of the owner’s frustration. Also for the price… I won’t be going back but best of luck to everyone else who does.

A year ago we took in two rescues. One 20 lbs and one 6 pounds. Very cute. K9 Krazy is a mile from my home. We’ve taken Tracy and Beamer about 6 times now and the girls are now enjoying going there. Look so cute.
K9 does a very nice job. Timely. No hassle. Thanks for taking care of our girls!

This was our first time bringing Kona to K9 Krazy. Jeni did a great job as you can see in the posted pictures. I now have a 2^nd place to bring Kona.