Stephens Watch Repair

Needed my watch sized. Found this place on Unilocal.Was in and out in less than ten minutes. $ 5 total charge. Friendly man. Even came around the counter to help me with trying on the watch as my toddler was asleep in my arms. I would definitely return.

I just got my husband’s watch battery replaced at «Stephen’s Watch Repair». They came highly recommended and have great reviews on Unilocal.Sadly, I won’t be adding to the good ones.
The gentleman in the shop was very nice and friendly and gave me a turnaround time of a ½ day to day and a half and a quote of $ 10. I wasn’t in a total hurry; however, it took another whole day on top of that until I got the call that it was finished.
I went in to pick up the watch today and the man tells me that he was «surprised» when he opened the watch and saw that it had «4» small batteries instead of «1». He then said that he’d have to DOUBLE his quote and it would cost me $ 20! Keep in mind that this is an older Casio that might not even be worth that much now. I was very surprised that although it cost more, that he didn’t honor his original quote, as he never said that it would be «around» $ 10…he said $ 10. I didn’t make a scene about it, but I am here to tell you that I won’t be back to this establishment because he double charged me and worst of all… he didn’t call me ahead of time to ASK ME if it was okay to go ahead with the battery change, in light of the higher price.
I am extra annoyed because many of the other reviews mention how they offer «extra» and «free» batteries and services and all I got was late work, double the cost and no courtesy call. I believe he should’ve honored his original price or called me to see if I was willing to pay the extra money.
I feel blindsided and I won’t be back.

Stephens Watch Repair is a hidden jewel in Mission Viejo. Before Christmas I mistakenly put my Rolex Cellini watch through the wash with a load of sheets. Horrified to realize what I had done… I called Stephen. He took the entire watch apart and was able to clean and remove the rust and damage and deliver it to me by weeks end.
My watch is better than new and keeping excellent time thanks to Stephen’s fine craftsmanship and expertise. I am so grateful. I highly recommend his watch repair. He is gifted, honest and trustworthy.

I’ve been going there for about 20 years. He’s a true craftsman. He can repair the most expensive watch or just put a battery in. Highly recommend

Great mom and pop local watch repairer shop. Got my battery replaced and band adjusted in less than 10 minutes. Stephen is so genuine and knows a lot about watches. Highly recommend this place!

Stephen is awesome. He fixed one of my favorite watches after I thought it was completely broken from being under water too long. He charged me a lot less than I expected. Showed me what was wrong with the watch and he had the small parts at his shop to fix it quickly. Seems like an honest man who enjoys his business.

I took my Tissot T-​Touch in to Steven and he replaced the battery while I waited. Excellent service and very reasonable price (less than half of what another watch shop quoted me to replace the battery)! I would highly recommend this merchant.

Hours in store window say «Monday– Friday 10am– 530pm; Saturday 10am– 2pm; Sunday closed». So I’m trying to figure out why at 2:30pm on a Tuesday they’re closed. Waste of gas and time. Won’t be returning.

Great local watch shop. Had two watched battery changed, Stephen’s guaranteed the battery to work for a year. Fixed my watch that stopped working after he put in a battery for free! He would have refunded me the battery if the watch didn’t work. Awesome place!

This store is a real find! Stephen is a great guy… an expert craftsman when it comes to watches. He takes pride in his work, and is super fair on pricing. We stopped in to have him take a couple of links out of my wife’s Seiko the other and he did so gratis. I take my watches there for battery replacement as well. So many owner-​operated businesses these days just don’t get it — but here’s a guy who’s been in the same location for a long time, does the work himself, and is clearly focused on keeping his customers happy. I am a tough buyer and this gentleman deserves a 110% rating.

Steve offered quick but definitely awesome service on battery watch replacement. Highly reccomended

Stephen is the best! After going to the ‘authorized’ dealer for my Swiss watches and getting their quote of $ 1875 for the repair of my two watches, I decided to try Stephen. When I arrived at his small shop there were already five other people ahead of me. They obviously already knew the quality and value of Stephen’s work. I gave Stephen my watches and two weeks later, and at a fraction of the cost the ‘authorized’ dealer quoted me, my watches were repaired with new springs and thorough cleaning and service. I cannot recommend Stephen enough. He is truly a hidden gem.

Stephen was extremely helpful and accommodating with regards to adjusting the band on my new Breitling. Price for repair was more than reasonable. Thank you Stephen and will return soon if/​when I need help with the rest of my watch collection!

We have been using Stephen for decades! He is polite, kind and knowledgeable. He has done everything from finding antique pieces to fix my dad’s 1920s pocket watch to replacing batteries and adding charms onto charm bracelets. He is wonderful!

I would not let anyone I know bring anything into this shop. Battery, maybe. But nothing else.

I went in to have a battery changed. The gentleman there could not have been friendlier. I will make an excuse to bring a watch there again. Very few genuine people that are able to run businesses like this anymore. Thank you

If you need a watch repaired, go to Stephen’s Watch Repair. Stephen is the nicest man, so helpful, and honest!!! He knows his stuff.

I’ve been doing business with this Hungarian –read REAL old world – watchmaker-​repairman for 30 years, give or take. He’s the last of a literally dying breed. I went WAY out of my way to stop in Tuesday if this week – 10 30 – 14. God bless you Mr. Czudi!

Stephen is great. Got my Tag serviced there recently and I was really impressed with both the quality of service and the price. He even changed the battery in another watch I happened to have with me free of charge and then gave me a 1 year warranty on it. Never heard of getting a warranty for free work. When I asked him about it he said «I guarantee my work no matter how much I charge.»
Highly recommend!

What a great neighborhood find. Stephen is great. Very personable and friendly, and most of all, very experienced and detailed.
I took my Movado watch to him after it accidentally went through the wash (I know, I know…). He immediately took it apart and tried to save it, but it was completely rusted. I was afraid it was completely ruined, but he was able to save the face and hands, order a new timepiece from Movado, and return my watch in about a week, working like new and looking like nothing had happened. He even took the time to help me find a new band.
Great service and repair for less than the original estimate.
Thank you! Thank you! Thank you!