Look up «Above & Beyond» and you’ll see Kip Sailor and Sailor’s Automotive. Brought my auto in, seemingly good to go with my insurance company… alas NOT the case. It was Kip Sailor, NOT my insurance company, who patiently unknotted the mess and made sure I was 200% satisfied with everything. Still in awe of the whole experience, best I’ve had in auto repair. Normally it’s a hassle at best with logistics, but Mr. Sailor went above and beyond adjusting their schedule to jibe with not only mine but my insurance company’s timeline. All of the nice fellas at Sailor’s were more than helpful/polite and downright kind. And my car is better than before!!! I will use no other auto repair shop in KC again. There is no reason to look elsewhere when I know with certainty I’ll get stellar service, and a dedicated and honest staff who will do their best. Refreshing!
Andy H.
Évaluation du lieu : 5 Kansas City, MO
Absolutely professional and informative techs. Kipp is friendly and helpful and they are extremely affordable. I recently had two wheel bearings replaced and they provided the greatest service I’ve had at an auto repair shop. I will be back for any future work and I highly recommend them.
David R.
Évaluation du lieu : 5 Mission, KS
Very honest and capable repair shop! Kip Sailor has been maintaining our vehicles for the past 12 years — all 5 of them including the cars our kids drive. He always discusses the repairs with us thoroughly before doing any of the work and is good at helping prioritize repairs if we can’t afford everything at the time. He uses refurbished parts when it doesn’t jeopardize performance or durability. They’re very cost conscious and do what they can to save their customers from unnecessary expenses. They do work on a wide variety of cars — all makes. They always stand behind their work.