Admiral Tire & Auto Bowie

People were very friendly. Job was done quickly. I had a screw in my tire and they fixed it within an hour for $ 30. The price was stated up front before the work was done. The waiting area is nice, but I wouldn’t want to sit there for 3 or 4 hours. No coffee, small tv, but reasonably priced snacks in the vending machine. Generally a good experience and I’d go back.

I was told I could come in any time because they had open availability. Once I got there I had to go to the garage where they were smoking, not working, to check-​in. There was only one other customer there waiting for his tires to be delivered. 2.5 hours later they told me they couldn’t perform the work because of other issues. If they had done the work I would’ve been there another two hours. There were also swarming ants in the waiting area. Other customers that came while I was waiting were services before I was. I was ready to walk out at hour 2 when I was finally told I would get service.

Quick and easy service. Polite staff which is hard to find in this area! Some of the best prices in the area too.

They did a good job servicing my vehicle. They’re honest and professional. After I knew Toyota of bowie was trying to pull a fast one on me, I took my car here and verified what I already knew (even though I didn’t give them a heads up) defiantly a honest shop.

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Yep! I’m cursing as I type this! Prince George’s County and the surrounding areas have some of the worst roads. Pothole, after pothole, after pothole. On my way to work Friday I hit a pothole that I’m sure BigFoot sleeps in at night. Soon as I did I knew it was gonna haunt me! Sure enough 30 seconds later I had a flat. I called my road assistance plan got help – then called Admiral. They said they could have my tire by Monday pm. See the thing is – I actually called like 5 other tire shops and no one could get my tire or even offer simply offer any assistance over the phone. I’m thinking I just wasted 25 minutes of my life I’ll never get back calling non factors.
I dropped my car off at Admiral, hubby talked to the manager, and I got my phone call on Monday that the car was ready for the exact quote we received initially — no extra try me not mess!
They always come through, courteous, and professional. They don’t try to price gauge you and they talk to you face to face when they’re taking your money. I’ll be back – but hopefully I won’t have to :-(

I had a really, really great experience here. I needed about $ 2k worth of work put into my car but wasn’t so sure if I should trust the mechanic. He was SO awesome and took me under the car to show and explain everything that needed to be done. I would definitely highly recommend these guys. Great, friendly and fast service.

I found Admiral on Unilocal and the reviews were on the money. I called asking about an alignment and was greeted with a friendly voice, the manager Richard have his name and said to come on in. Upon arriving Angela acknowledged me, although she was helping a customer, just to let me know she would be with me. I felt welcome and was in and out in 30 min. Good price but great service goes a long way to me. I will be getting alignments or tires from here next time. Thanks!

I called Admiral Tire and Auto Center on Crain Highway on June 11, 2014, and spoke with the manager, Ben Strohl. I inquired about purchasing four Goodyear Assurance Comfortred tires for my 2001 Subaru Outback (140,000 miles) and stipulated that I wanted four tires manufactured within the previous three to four months. In the past, I’ve had a local mechanic and even a Subaru dealership try to sell me tires that were already two or more years old. Google «tire manufacturing codes» and educate yourself about tires. When you’re paying top dollar for four new tires, you want them to be manufactured as recently as possible. Ben volunteered to check the manufacturing codes on the side wall of the tires he had in stock. He came back to the phone and advised me that he had three tires manufactured in March 2014 and one in September 2013. I asked if he could locate a fourth tire manufactured in March 2014. He called me back within ten minutes, said he located a fourth tire manufactured in March 2014, and could have it in his shop within half an hour. The next morning I dropped my Outback off at 7:30 a.m. and Ben drove me the short distance to my home while they began work on my car. Later that afternoon, he called when my car was ready and drove to my home to pick me up. In addition to the four tires, mounting/​balancing, and front end alignment, I had previously authorized rear brake pads, front left tie rod, front headlight replacement, and an oil change. Ben helped me receive a $ 160 rebate from Goodyear and ensured that I also received additional qualifying coupon discounts. I could not have been more pleased or more impressed with the quality of the work and the high level of customer service. I would rate them ten stars if I could. Everyone in the shop was friendly and pleasant, and I felt the work was done in a professional manner and for a fair price. If you’re in the market for a competent, fair, honest, timely, and overall pleasant automotive garage, look no further. Ben Strohl and Admiral Tire and Auto Center are top notch.

They are getting 2 stars because their tire service is good. Their transmission shop, on the other hand, gave me some trouble. I’ll start with the tire shop. A couple of months ago, I needed 2 new tires for my truck quickly and had a specific tire in mind: BF Goodrich A/​T 31×10.50. Everyone else I called had none in stock and nobody even offered to check with their other stores. When I called admiral tire, they said they were out of stock, but they could get them from another store in about an hour. I arrived an hour later, told them who I was and they had my truck in the shop shortly after. They were fast, reasonable (roughly $ 140 per tire) and the service rep was very courteous and knowledgable. 5 stars for them. The transmission shop was what gives this a bad rating. I needed a clutch replacement on my truck (I had all the parts, only needed labor), and also wanted the seals replaced on my rear differential (I had noticed a leak about a month back that has since stopped). I’d already gotten estimates from other shops, but wanted to take my truck to admiral if their prices were competitive (because of my good experience with the tires). So I went to their website and requested a quote for the services I required. I received an e-​mail the next day saying that they’d be happy to give me a FREE estimate. So I took my vehicle down there and told them who I was. The man remembered and said just to leave it there. I wrote down on their form what I wanted their estimate for, but didn’t sign the sheet saying they had permission to do anything to my vehicle. Two days later the guy called back and asked what was wrong with my differential, because they couldn’t find anything wrong. I told him it was leaking a month ago and I wanted an estimate what it would cost to replace the seals. The next day, they left a message saying their estimate was done. I called back, and asked what their quote was. The woman at the desk said they took apart the differential (which I did not request, nor give permission to do) and they could not find anything wrong with it. So no quote on the services i asked for on the differential. With my clutch, they quoted me around $ 930, using my parts. That, to me, is outrageous. I informed them that another shop had quoted me $ 650. The manager actually said he would match it. When I told them I’d like to do it two weeks from then, they said that was fine, and that I could pick my truck up after I paid a $ 90 diagnostic fee. I never asked them to diagnose anything, and as far as what I was told, my estimate was supposed to be free. I asked what the fee was for, and they said they had to take apart my differential to see if there was anything wrong. I showed them the paper (which they had) and that I did not sign anything saying they could take apart my vehicle. The manager still insisted on charging me the $ 90 to get my key back, but shortly after folded and had the receptionist give me my key. He told me to never come to his shop again. I promptly left, and will not be returning to admiral tire and auto with any of my 3 vehicles. He was very rude and disrespectful and I’ll tell everyone I know to stay away from there. In short, their tire shop is good. Stay away from the other shops.

This place is THE WORST. I have tried to give them another shot time and time again and keep getting burned. Recently changed the lighbulb on my truck but they could not get the light to come back on. Once I took to the Cadillac dealership, they informed me they did not put my bumper on right and allowed water to get into the light. Now I have to change out the whole thing which is now over $ 1k. I have another horror story. One time they kept my truck for over a month for a check engine light. On two separate occasions, they had me pay for something… something they messed up on and the issue was never resolved 30days later. I took it to the Cadillac dealership and they fixed the issue in a day.
I know your thinking, why do you keep going back. Well the headlight issue they put in the light so when i had problems I felt obligated to go back so I wouldn’t occur an extra cost. When I took it to the dealership, they mentioned whoever put back on my bumper did not know what they were doing. I have other stories but tired of typing.
The bottom line is never go here. They do have a new manager so I will give them the benefit of the doubt but the fact my bumper was not put back on correctly and they could not even address what my issue was makes me think he doesn’t know what he’s doing either.