Pizza Hut

Terrible pizza hut. From the cashier guy to the cook. They managed to get an online order wrong… don’t understand how that happened. It’s written down for you via computer idiots!!! And not just one pizza but two totally wrong pizzas, smh. Just quit and close, smh.

I love me some Pizza Hut but this is one of worst that I’ve ever patronized. The first time I did business I ordered online for delivery. Took almost an hour and a half for me to get my pizza. I understood because sometimes it happens. The problem was that my pizza was completely wrong. I called and they decided to reissue my order. One by one I went through my toppings only to have my order to be completely wrong yet again. Not to mention it took 45 minutes to get the incorrectly made pizza. Here’s the part that made me furious: Both times neither driver had cheese or pepper!
Now let’s get to this recent encounter. A month later I decided yet again I want Pizza Hut so I decided to give it another go but decided to do carry-​out thinking they would care more. That and the fact I could get cheese and pepper. But I was wrong. Ordered my pizza online as always (a.k.a coupon codes) and was told I can pick it up in 15 minutes. Cool. I make the 10 minute drive and pick up my pizza. To my disbelief, the young man opens the box to show my pizza made incorrectly yet again. I check my receipt to make sure I ordered properly (I did) and ask him about it. He just has this lost look on his face like there is nothing he can do. If I wasn’t hungry and had already paid I would’ve left it there. But in the end I just bit the bullet, took my pizza, and left. I’m cool on every ordering from there again.

Recently called to order takeout and the person who answered the phone was highly unprofessional. Made a complaint but manager just brushed me off. I suggest no one order from this location ever.

The service at this location is horrible! I recently moved to Bowie & will not go there again. They were slow & unprofessional. My pizza was nasty & over cooked.

Wondering why the girl I spoke to on the phone was acting confused when I asked her about what their new pizza was called. Er… don’t you work there miss? You don’t know what your new, square pizza is called? Don’t talk to me like I’m the stupid one lol. But it was all good. I got my pizza, I ate it… it was good. Of course. I love pizza. Just… customer service could use a tiny bit of work.

I’ve had better Pizza Hut pizza from other locations, but it does the job. I’ve only ordered take-​out on the way home from work. The young crew working here are always kind. No attitude problems. Restaurant is as clean as you can expect it to be. They could stand for a remodel. Pizza is always correct and warm.

My all time favorite pizza to eat. Its just something about that buttery crust that I can’t resist. This location is a walk in express location. Call in or place your order online and go pick it up. Customer service is OK, I placed an order online and they got the sauce wrong, but they made a new pizza and let me keep the mistake pizza too. This location is on my way home which makes it easy to stop in and pick up my order.

When you order online a time estimator pops up and counts down to when the driver should be at your door. voila! There he was with hot pizza! The time estimator makes md happy. Pizza Hut made the fam bam happy (I don’t eat the stuff but I’m told its delish).

Service is so slow and the store is dirty… I wouldn’t allow my dog to eat off the floor. If you tell a customer the pizza will be ready in ten minutes, how do you add on 20? Lol smdh

Disappointed the deliver took so long and my pizza was cold

Dont wait for delivery they take forever

Mobile ordering allowed me to get in and out. They should implement a mobile payment option