Precision Tune Auto Care

I visited this Precision Tune on my last oil change for my 2003 Hyundai Santa Fe and then about a week later I had my oil changed in my 95 Nissan King Cab XE/​SE, both vehicles received the up-​grade oil change that includes filling all fluids.
After my last oil change, I checked the fluid levels on the 2003 Hyundai Santa Fe and the 95 Nissan King Cab XE/​SE and both had fluids that was not topped off. So I call Precision Tune and talked with a district manage and he told me that I would get a free oil change on both vehicles that would include filling all fluids.
On 02÷18÷16 when I talked with the manager and the woman at the desk, they both assured me that all fluids would be topped off during the oil change.
On 02÷18÷16 I had my free oil change done and was assured all fluids had been topped off but after driving home and then when I checked the fluids, my window washer fluid was low and my antifreeze overflow container was very low.
This is the second time I have taken my 2003 Hyundai Santa Fe and the 95 Nissan King Cab XE/​SE and was supposed to have all fluids topped off but both times all fluids were not topped off.
I guess I must like to be lied to and not getting the service I pay for because I keep coming back I guess hoping to actually have one of Precision Tune employees do the job they are supposed to do without a manager having to baby sit and clean up after their employee messes.
That’s another problem issue Precision Tune has and it’s the turnover of employees or management employed at the Precision tune located at 1230 Hillcrest Road in Mobile Alabama.
It seems like about every other oil change these locations has had a new manager and maybe even a whole new set of employees to do oil changes among other services.
When I bought my 2003 Hyundai Santa Fe, I took it to the Precision Tune located at 1230 Hillcrest Road in Mobile Alabama for its first oil change and was impressed but sense that time the service, accountability, and pride in customer service has really declined.
Precision Tune needs to hire someone like myself to be like a secret shopper customer so as to report back to corporate office deficiencies found in services rendered to customers, customer satisfaction to include the customer is not being taken advantage of by being pressured into purchasing something they don’t need, and many other areas that needs improvement on to be the best automotive shop in the city.
Sincerely
Darrell W Farmer

Wow what a place to get your oil changed. And so many other maintenance done! very excited with this company at Hillcrest!

Awful! Awful! They dont even deserve the one star. Dont go here for anything more than oil change, and even that I wouldnt recommend they seem cheap but try to get you to buy extra crap. They told me I needed a lower intake gasket replaced. I was quoted about $ 390. So I said okay. I asked the tech if that included all the fees tax etc. When the job was finished. (it took 8 hours longer than I was told it would.) They were busy they said but I got there at opening that morning and didnt my get car done until after they were closed and then they said my total was almost $ 600 because of labor cost. So I had to pay that. And then my fuel pump went out under their watch, and had to get that replaced for $ 100 of labor and $ 65 for the part. That took another two days of work. I was beyond aggravated. When I picked my car up it was shaking really loud and had a bad miss. But I had to be at work in 20 minutes. I called them and I was on hold for 30 minutes. I had another place look at it and Precision put push rods in my motor back in wrong and caused lifters to collapse. $ 600 worth of work again, and they REFUSE TO ADMIT THAT IT WAS THERE FAULT OR THAT THEY DID ANYTHING. All I did was go in for a quick oil change one day and thats what happened. DONT GO HERE! THEY’RE RUDE AND SAD EXCUSES FOR MECHANICS.

PSA: I would not recommend using precision auto tune on hillcrest road. The «manager» there decided to take advantage of my daughter who went in for a simple oil change. Basically he charged her 20 extra dollars for oil system cleaner. (something we could buy at autozone etc for much cheaper) I happened to be eating lunch nearby and went over and voiced my displeasure at him taking advantage of college student whose funds are limited l. DO NOT use this place! PLEASE SHARE