Fresh Grill Mongolian BBQ

Absolutely my favorite Mongolian BBQ! Service is always great. Love how they do the sauce ingredients for you, I just wish they have more varieties of vegetables.

I really enjoy their food, but people who work there (maybe the owner) is not friendly at ALL! We tried nicely telling him that we love their food, but every time we come, the workers are not friendly and he simply shrugged as if to say «okay, so what’s your point».
So overall, great food, but very disappointing service!

I really like this place! Probably the only place I eat when I go to the mall rather than having a pretzel. I usually get a small bowl (which is not so small) and a soda. It’s about 10 bucks but you can fit soooo much on your bowl. They have a variety of veggies and meats. They let you pick between regular or spicy noodles. They have chopsticks available if you like to eat with those. The veggies always look fresh. Although I never get meat, I can’t really comment on the reviews about the meats not looking like real meat but everyone that I’ve taken likes it.
As for the owner and staff, they’ve always been polite the times I’ve gone.
The last time I went, I believe the owner and another worker (I think he was sort of new since I’ve hadn’t seen him there before) were there and someone happen to spill there soda on the floor. The owner was handling the cashier while the other worker was in the middle of grilling someone’s food and he made him go and clean it up than rather himself. I found it kind of weird since he saw it first and was right there and he couldn’t do it but. oh well. Overall great place to eat at the mall :)

I NEVER write reviews and I used to love eating at this place but after today, I will never eat here again. I was sitting for a few minutes with my two small nieces (6 years old and 7 years old) waiting for my sister to get back who was getting my nieces food from next door since they don’t like Mongolian. The owner passed by the table and said if you aren’t going to order, you need to leave. I said excuse me, and he said if you’re not ordering you need to go. My sister came back right after and I told her what he had said. We went up to order our food and I asked him are you the owner or are you a worker? And he said I am the owner and I told him is that how you treat your customers? You need to work on your customer service and he said «what do you want me to do about it» with a shoulder shrug. He did not even at least apologize for being rude or make it right although we were customers. He has HORRIBLE customer service does not care for his customers, he just wants his money. He does not deserve anybody’s business. He complains to you and argues with customers. I asked one of the cooks how the new owner was and he said he was rude. He said he always argues with customers. The cook said he had just got into an argument the day before with a young gentlemen who was eating his food from another place in the mall at the table. It is a mall, everyone should be welcomed to sit there. None of the other vendors have a problem with it, he is just extremely rude and is absolutely careless of his customers. I DO NOT RECOMMEND THIS PLACE AT ALL!!! I would give absolutely give NO STARS if it was an option.

I have been eating here since this placed opened and loved it. Now this one guy whom I presume is the owner always complains about something to me or another customer. I gave this place five stars years ago. Now this guy annoys me so much I want to give it zero.

This place doesn’t offer a large variety of things to put in your Mongolian bbq. May I also mention that the person who cooked the food in the grill was popping peanuts into his mouth while he was cooking. Totally disgusting.

first off, their small bowl is HUGE! I shared it with my 5 yr old and we were stuffed?
2. They are really clean. was there on a Saturday afternoon and the older man, older woman and younger women kept making making sure in between serving customers that the place was in tip top order.
3. they have a nice variety of veggies
4. they older lady could definitely be ALOT nicer. she’s got a resting bitch face and when she does talk she still mean.
Nothing bad i can say about this place besides the old lady’s attitude. you get to pick your size and ingredients so if it tastes bad its actually your fault and not the man behind the counters. definitely will be trying more and updating
I had never had mongolian bbq before so i was a little nervous with so many people behind me about what i should do. basically, just pick rice or noodles, size and then fill up a bowl with your choice of meat and veggies. take it to the sauces and the lady will ask how spicy you want it and add in the sauces accordingly. your bowl is then handed off to the guy on the grill and he just cooks and mixes is all up in front of you. definitely do give this place a try next time your at the mall. you can feel the taste difference between this place and Panda express and Ruby Thai. the meat is juicy unlike the dry stuff you get from the other places

The service is literally the worse. As you walk down the line, each employee that you encounter is downright rude. The guy who cooks the food just threw my bowl at me. And it smells like wet dog, so if you can get past the smell, and service, you might enjoy it.

Paid about 10 $ for a large bowl which I shared with another person. Tasted delicious and was ready very quickly. Would come back without a doubt. The only thing is that after we ate we were a tad bit still hungry so we went to the place across the way but that’s most likely cause we throw down when food is in front of us and that’s also another review haha. I recommend for sure

Horrible. How is it Mongolian when the meat is sliced like a sandwich. And wonder if it was really meat. It’s not even worth one star. Wow. And it’s in the mall.

This is my favorite place in the mall! I come here a lot considering the fact that I work in the mall and it tastes better every time. I like that they put the sauces in for you and it just tastes better that way. Love this place!

I love coming to this location! Everything is clean and all the food is fresh. I was very impressed to see after we had gotten our food the staff made sure to wipe everything down ensuring the next customer would come into a clean restaurant.

Best Mongolian Grill around. My favorite is the crab meat with all the veggies and a little spicy! You fill your bowel with meat and veggies and they give you an additional bowel for the noodles before it hits the grill. Other places you have to fit it all on one small bowel. Here you get more for your buck. If you don’t know about the sauces just tell them to make it spicy sweet etc… Love this place…

One of my family’s go to spot for fresh made chow mein! The staff here is very friendly and will remember you if you are a regular here. My family & I don’t eat beef for religious reasons and the man who cooks the food always cleans the grill especially for us if a customer before us had beef in their noodle mix. He does this without us even having to tell him! Very sweet man. The vegetables and meat always seem fresh here. They refill the veggies during the day. When the daughter or wife of the owner is working, she is a little skimpy on how much she fills the bowl of noodles. However, when the owner (male) is there or the cashier (female) is there and they are putting noodles in the bowl, they are very generous.
This is a healthy and fast option for people who do not enjoy fake chow mein from Panda Express and other places. I think it is the healthiest place to eat in the mall!

I am a huge Mongolian barbecue fan, and this place was okay, but not great. They don’t let you choose your own sauces, and there is no oyster sauce or lemon sauce. There was no spinach or cilantro or lamb. The noodles are too thick.

My favorite place to eat. Great food amazing concept.
They have other options besides what I am going to speak about but I will only speak of what I have tried.
When ordering a bowl from this place you stand in line with an empty bowl and select your choice of meat (pork, chicken, beef, etc) and your selection of fresh veggies. At the end of the line you hand your bowl to the cook who adds sauces (vinegar, sugar water, soy, chili sauce, etc). The food is prepared on a large round rotating grill and noodles are added during this time.
What you get is a steaming bowl of delicious vegetables, noodles and meat. I have never left without feeling fully satisfied and stuffed to the max. My wife and I actually ate here daily for weeks during our overlapping lunch breaks.
Why did I give it such a low rating you might be asking yourself? This place boasts some of the worst customer service in the valley. They are very impolite, and do not help people who have never been to this restaurant. The owner is very rude and disrespectful and has actually been one of the major reasons I am skeptical with coming to this place. In fact when I DO go if I see he is there, we usually divert our lunch elsewhere. But take it into mind that I still return cause the food is that good.
Definitely recommended to all, but please beware of the rude customer service before checking this place out.
Edit: I took 6 months before I returned and I’d like to point out the attitude was much better and a little more friendly. I am going to change my review based on this from a 3 to a 4 because I felt like something needed to change and to my experience, it did.

Worst place ever! Owner is a joke! Owner discriminated my mother for not having the ability to listen properly. He is full of attitude!

My friends and I love the food here but their customer service is completely appalling! The owner is horrible, complete jerk! The rest of the staff is rude as well, if they’re being trained by the owner then I don’t blame it on them!

Poor customer service. Lady didn’t place my food in the right area so I waited a lot longer than I should have. Their drinks are expensive and since you pay first, they could care less about you as a customer.

They need ZERO stars! This place just sucks in every way possible. First off, the staff is VERY rude and inconsiderate. Second, there is no cleanliness at all to the food stations. The staff members pick up fallen food at put it back on the self serve station. Third, the food just taste horrible. The meat is so dry and flavorless.
It made me sick about an hour after eating. It was not worth the money I spent or dealing with the mall stupidity. There is nothing worse then getting sick off of BAD food. I will NEVER go back there and I recommend that you STAY AWAY!