Jenny’s Jumpers

After having reservations with another jumper business who lost my reservations three times, I called Jenny’s Jumpers. With only two days before my son’s 1^st birthday, I was able to be provided with dry slide combo, seven tables, plenty of chairs to accommodate, and an industrial cotton candy machine. All the prices were reasonable and we’re just a little more than the other place, but we better products.
I was able to make the payment over the phone and receive delivery to Patterson. Jerry came out, set up the bounce house, tables, chairs, and cotton candy machine. He also showed us how to us it. After hours of fun by all, Jerry came and picked everything up with no hassle.
A+ service and accommodations. Jenny’s Jumpers will be our go-​to for all future party needs. Thank you!!!

My daughter’s 2^nd birthday was on Saturday the 26^th and I was really excited to get her a combo jumper. After looking at reviews on here, we decided Jenny’s Jumpers was going to be the one for us. I booked the 4in1 combo jumper and booked it on the phone right away. It was $ 140 for 7 hours, awesome right? I was on the phone with Jerry and everything sounded great, he would call me to confirm on Thursday the 24^th. I even told him, «This is awesome, if all goes well, I will leave you a great review on Unilocal.» The 24^th comes and goes and no confirmation. I text him on the 25^th and said, «Hey, never received a confirmation from you, am I still set up for the 4in1 combo jumper for Saturday the 26^th at 11:30am?» With in seconds he called like I had never text him and said, «I’m just calling to confirm your jumper for Saturday.» Okay cool, so we’re all set.
Saturday rolls around. 11:30 comes and goes, I call and he doesn’t even know who I am or what I ordered. I tell him, and he says, «They’re on their way.» Okay, I don’t freak out, the party isn’t until 1. 12:30 rolls around, still no jumper. I call him and I’m finally mad and I say, «Okay, where is our jumper?» His response? «Oh you have the standard Dora bounce house right?» No, I have the $ 140 4 in 1 combo that’s supposed to be here an hour ago. He says, «Oh yeah, they’re on their way.» I said, «You need to call them now.» Never hear back from him. 1:15 rolls around and they finally show up and tell me they will be here at 7:00pm to pick up. Uh WHAT?! I payed for 7 HOURS and you were almost 2 hours late. I told them no. They came at 7:45 to pick up. Still earlier than it was supposed to be. The only good thing about this whole situation was the guys who set it up and broke it down. They were nice. And quick. Never ONCE did I receive an apology from Jerry, an offer for maybe an extra hour, or a small refund. An apology would have sufficed. I was SO disappointed in this service. I thought that this would be a great family business company, and the great reviews are what brought me in. Never again.

Rented a 13×13 jumper with a hoop inside, 6 tables and 46 chairs over the past weekend. Responses to questions and for confirmations made via email were very prompt. Came within 15 mins of scheduled time and did not pick up before scheduled time. Set up was easy and so was pick up. Very affordable and would definitely use them again!

Rented from them over the weekend for my son’s 4^th birthday. When I first initially started looking for a jump house and contacted them, I was shocked to find out how reasonable their prices were. Most places are charging up the booty for just a few short hour. I paid less than what I would have paid somewhere else and I got an entire day. They arrived an hour earlier than my appointed time and set it up. The bounce house was very clean and looked very new. They set it up fast and left. When they came back to pick it up the boys were very nice and came in and did what they needed and cleaned it as they went. I liked that meaning it would be clean for the next person who rented it. I will definitely be renting from them again. From what my son says, mommy needs a princess one for her birthday. Lol.

Affordable and clean jumpers! I rented the water slide for my sons birthday party yesterday. Not only was it a great price but they were super friendly and delivered it almost an hour earlier than expected! I will definitely recommend to all my family and friends, as well as, rent other jumpers from them!

$ 100 for a 13′ x 13′ bounce house, 3 tables, and 24 chairs for seven hours. Best deal ever!
It’s a home business but you can tell that Gerry (Jenny’s dad) loves what he does.

After reading the one negative review I decided to write about Sept 2013 bday experience for my 7 yr old son with autism… HE LOVED IT. The 2 gentleman were pretty punctual even after having a bit of a hard time finding my house. I spoke to same man about twice on phone just to confirm I WAS getting what I wanted. He went out of his way to describe sizes and what would fit best according to lawn size I gave him. I don’t recall getting any email but he did make sure a bit before that I was still interested since I had reserved a big bouncer with slide combo. He arrived around 9pm for pick up
in good spirits and very understanding of the autism spectrum and even offered to let us rent a bouncer during slow weekdays all day and at a good rate for my son’s never ending bouncing and jumping pleasure. I will be calling them again for this year’s party but this time I will make sure I speak to same older man to confirm even nite before after reading that negative review regarding what that poor family had to go thru. They do have nice clean jumpers just double confirm for own peace of mind. Maybe it was a rare incident.
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NOOO STARS!!! Soooo yeah… horrible experience! I was given this reference by a friend who had a good experience. I called and left a message to get info AND I went online and sent a contact message requesting info. I was called back and given info/​prices. I told them what I wanted and he told me ok and that I should also email him what I wanted with the date/​time/​location details. I did this nearly 2 weeks prior to the party I had planned for both my daughter’s 1^st & 3^rd birthdays (dual party). He said they would arrive around 11am since party was at noon. I then received an email saying «Congratulations!!! We have reserved this fantastic combo 4 in 1 for you. (picture of bounce-​house), date/​time/​location/​price. Thank you for choosing Jenny’s Jumpers. We value your business. Sincerely, Jenny’s Jumpers». That’s it! Great… I was so excited to have this for my daughters and their friends to play at a park.
Day of the party: I arrived early 1045am, at 1120am I called and left a msg asking where they were. I call again at 1130am and spoke to a lady who then told me she didn’t have me on the schedule. I advised I had a «confirmation email» from March 23^rd and it is now April 5^th. She said she would call me bk. She called back 1145am-​said she can have it at the park by 1pm. I said YES please do this and I would like a price adjustment since I’m only getting it for 2 hours less than planned she said she didn’t know about that but would look into it. 1220pm I get a call from a man who then asked if we still wanted to bounce house… needless to say I was very irritated now. I told him YES I wanted it still and expected it to be there ASAP since it was supposed to be there by 11am as it was. He said I should’ve called the day before my event to check in with the reservation-​I said why, you’re a business so I shouldn’t have to make sure you’re on top of your scheduling. He said he had another party– he would drop theirs off, then go bk, pk up our request, get gas for the generator, then be at the park for my party after 1pm. Sparing some details of what I said… he said it would be delivered.
It arrived at 1255pm and as they were unloading, I spoke to a woman who was «in-​charge» and two young men for set up. I asked her what the price adjustment was going to be since I was only going to have it for 2−3hours now instead of 5hours and was told still full price. Um no… I told her to please call her boss and request atleast half price, especially for the inconvenience. While she was on the phone, one of the young men was talking to my husband and I saying the «congratulations…» email wasn’t a confirmation for the event and said we should have responded to it. I said I already spoke to the man on the phone and we emailed eachother already by the time I received that «congratulations» email so there’s no reason to have to respond AGAIN. He then started mouthing off to us, so my husband told him to forget it and we would not be using them. As we were walking away he again made more smart-​mouth remarks saying we’re stupid. NOOOO, an email saying «Congratulations!!! We have reserved this fantastic combo 4 in 1 for you. (picture of bounce-​house), date/​time/​location/​price. Thank you for choosing Jenny’s Jumpers. We value your business. Sincerely, Jenny’s Jumpers” — -THIS IS A CONFIRMATION EMAIL saying you will be there with the product. You do not value business or good word of mouth when business is done this way AND when your employee mouths off. I never even got a call from the owner, asking what happened to try and fix the issue. I will never use this company and suggest people inquiring into them steer clear.