Kmart

this kmart is ok sometimes. the worker julie is a little rude. she licked her finger then she handles my recept. gross!!i dont want germs. shes giving her self germs too.gross.i want better
it too much too ask. she needs too lose the attitude!

There was a miss communication with my layaway and it ended up getting put back. Thankfully for Bonnie and Melinda they helped with my entire purchase and were able to get me all my items back. I appreciate the help they gave me especially with the holidays the really saved Christmas for me ! Thank you !!

Best Kmart ever! Right off the bat parking is great. Hopeless people everywhere keeping an eye on your car. Store exterior looks like it was recently painted about 30 years ago. Glad they are keeping up on it. Interior is the best part, you walk in and it’s dark and claustrophobic… Just how I like it. The place was packed with all kinds of different stuff you can’t get at any other department stores.

I love the store itself. Can not stand the employees. Everyone who works at the customer service desk always looks like they hate their job. I’m a regular at kmart and have never seen anyone greet me or have a smile on their face, and god forbid if I need a price check. I seriously wish management would do their job and pay attention.

Completely satisfied with my experience tonight. It started rough, being Black Friday and all. I showed up with my patience ready, knowing the staff would be burnt out by mid afternoon. First, it took about 30 mins to get someone on our freezer choice. They let us know they were fetching items for other customers and it would be a min before they would get to us. Robert to the rescue, he kept us updated with our wait and let us know our item was in the back of a huge trailer and it would take some time for him to move stuff and get it. We headed up to the cashier to pay while he did what he could to get it out. Bonnie was helpful up front and got everything situated. Well, turns out that they wanted us to return in the morning to pick up since they couldn’t get it out of the trailer. That sucked. We had borrowed a van and drove across town and had a rare kid free moment. I was starting to get a bit sad at that point. Bonnie stepped up and turned my attitude around and further discounted the freezer, which made up for lost time, gas and the headache of having to bring kids to pick up the next day. I was about to walk out, satisfied that they went out of their way to assure I was a happy customer. Guess who showed up with my freezer on a cart? Robert!!! He was amazing. He took the time and effort to get that out of the trailer and make sure we were able to make it home, happy. I was impressed that he went that extra mile. So, almost two hours later with a discount that satisfied me, I’m here writing this review. It went from a 2 – 3 star review with the chance that is most likely not return to this store, to a 5 star, very satisfied customer. Thank you again to Bonnie and especially Robert who really went that extra mile to make our experience was beyond our expectations. I’ll definitely be returning, even though this is across town from me.

A sido el peor
Costumer service. Y me hicieron esperar un montón para decirme que no me
Podían cambiAr mi checke. Sucks

Way too expensive. Store is dirty & I bought some Trolli sour brite crawlers & when I opened it you could tell it was sitting there for months! The texture was way too chewy. Didn’t think I had to check expiration date when I buy candy from a store.

I hate this kmart location I will travel out of my way to a different one before I go to this one. It’s always dirty and the customer service is horrible

One of the worst stores in the areas! I come to the store randomly with the hopes is improving. Unfortunately this is not the case. Customer service is poor, the store always look bad, and cashiers are never available creating long lines and many unhappy as they wait.

The customer service here is terrible. Not all of the employees are bad but most are. They could care less whether they are rude to the customers. The appearance is also disappointing but you kind of expect that at a Kmart. It is the only one in this are so I try to go there the least I can. I have a bad experience almost every time.

I’ve never really liked Kmart. Their ads are usually misleading and if they do have something you want, it never seems to be in stock. I rarely leave Kmart with something in hand. With this in mind, I decided to hit Kmart yesterday (Black Friday, of all days…) to grab a video game that was advertised for a solid price. I came here later in the day and it was packed to the gills with people.
To compound matters, the aisles were clogged with displays and made them too narrow — only one person could walk through an aisle at a time which of course made things a royal pain. I ended up walking through departments trying to circumnavigate the masses. The worst bit was the makeup area which was setup like a labyrinth with no exit — I didn’t realize this until I got to the end of it… Let me add that when I arrived at 10:35 that I saw someone I knew sitting at the end of the line. When I left at approx. 10:55, the same person was still standing IN THE SAME PLACE. Egads!
Anyhow, I push and elbow my way to the video game department. After much scrapping, I find the game I wanted in the display. The so-​called (BS!) friendly associate asks if I need a game. Yes, yes I do. Then he proceeds to walk over there and help EVERYONE ELSE under the sun, answering their questions and getting their games. After an eternity, he decides to help me. He hands me the game and I ask him if its on sale like the SAME GAME for the other consoles. He just tells me to «look at the price tag» and ignores my request for a price check, saying he can’t do that. So essentially, I wasted twenty minutes and received piss poor service. I’m still contemplating about complaining to their corporate office about the poor service (which also felt discriminatory but I’ll spare those details) I received but I don’t think Kmart really cares. I’ll be staying far away from here.

its pretty dirty in here. I recommened Walmart or even Target more.

So I went to Kmart today to take some things back and also to take advantage of their double couponing week. When I walked in and went to customer service and the manager was talking to an employee and she wouldn’t stop talking. He had to tell her twice that I was standing there. Hmmm then I was told my items were not there and told me where they were from. Then I went to grab a cart to do some shopping. It was kind of hard to get around. There were carts everywhere half full of stuff just hanging out in the middle of the store. Not sure why after an hour of opening there’s already a mess like this in the store. =0/​The only reason they get 3 stars is because the manager had good customer service and the girl that checked me out was very sweet. Other than that the only reason I would come back is if they were doubling coupons again.

I did not know that Kmart stores still existed! I stopped by Kmart this afternoon to pick up some new school supplies for my daughter and was kinda surprised to see that this Kmart had not changed much. They could have at least renovated or changed the store layout. I guess retail selection in Ceres is slim so they figured that they do not have to compete. If I lived here, I would gladly drive to a Target or even Walmart before shopping here.
Consumers can still find the same useless items at ridiculously low prices. If you have small kids– you can score some deals on seasonal items like swim suits for super cheap. Today they were being advertised for $ 10. The school supplies were not such a great deal. Save your money and hit up the dollar tree.
Interesting finds: Red, white, and blue potato chips (cause you can never be too patriotic, right?!)
and
Jolly Rancher and candy bar scented candles.
I was actually tempted to buy the watermelon scent! They smell like the real deal!