Pelandale Self Storage

I was comparing truck rental companies and happened choose this place. I’m very happy that I did.
I called the storage company the day before I rented to change my pick up time. I initially scheduled to pick up the truck at 9:00am. I asked to change the time to 8:00am and the person I spoke with said they would come in early to have my truck ready. Couldn’t ask for more than that.
When I came it to pick up the truck the process was quick and was on my way in less than 10 minutes. The manager was friendly as well.
Once I completed moving, I returned the truck. As I pulled up the manager came out to inspect the truck for damage and milage. I told her I would bring in the dolly I rented but she insisted to take care of it for me.
The customer service is great here. It cost me less than $ 100 to move. Whenever I move, I will rent from this location. I highly recommend this place.

i am updating my review from the last one, the lady was rude when we checked up, but dropping it off she was nicer. This is my 2^nd time here, they are a reasonable priced compared to UHaul. Just wish this wasn’t the only one in Modesto.

Do not use this facility. There are two women in the front office that are unreasonable, ill mannered, and do not care about the customer. My encounter withs these two evil toads cannot be put into words! These people gave me a rental space that was already rented to someone else. This was on a sunday afterrnoon and did nothing to resolve the issue for two days. By that time i had already found another option.

I’m giving 2 stars for just the customer service. I rented a moving truck from this place. The ladies were atrocious! They’re the kind of breed that sits inside all day, except for their ten cigarette breaks. They probably discuss what pains in the asses their husbands are, or what hair dye best covers the grey or some random bullshit like that. Whatever it is that they discuss, it’s important. They were pretty pissed I interrupted the morning coffee pow wow to pick up my truck. Whatevs! I needed to move, and I needed my truck asap. We even tried lightening the mood with some random jokes, um yeah they weren’t appreciated. I got my truck, keys, contract and bounced. I was tired of the evil eye, and I knew all three were dying to get back to the pressing issues at hand. Like what has more caffeine for the buck Folgers or Maxwell House???
Oh and if you care, their prices were actually the best in my area. So if good customer service doesn’t impress you, then go there!