RM Automotive

This business has actually made me decide to begin actually posting reviews because I would like to share when I receive a noteworthy experience. A part on my car had broken and needed to have it repaired immediately because I’m preoccupied with endeavors. A relative recommended a shop to which my dismay only managed to waste both my time and money despite intial inquiries. His inability to repair it and suggestion of taking it to a dealership was troubling. Being that my car is German, I immediately called all the local shops (which are actually competent to work on European cars) for estimates of parts/​labor. I knew the cost of repair would be lofty averaging about $ 700. Scouring shops I came across RM Automotive, but noticed they don’t seem to have much internet presence when compared to others, so I was a little apprehensive. I called asking if they work on Audi’s to which they do, then continued with my barrage of questions of parts/​labor/​warranty. Though many shops had good courtesy there was always some level of tone to procure business, but that wasn’t the case here. Not only was RM accommodating in pricing the part identical to what I could find it for, but actually was fine if I decided to bring my own. The price was also cheapest, yet the quality of work is high which I observed when I requested to see my car while being worked on. I had my car towed in Wednesday and it was done Thursday afternoon which I greatly appreciated. When it came time to paying they gave me a $ 50 discount which is offered to new customers. The total cost was about $ 570 which is substantially less than the average quote of $ 700 I predominantly received from other shops. They warranty their work for one year as well. Should I ever have issues with my car again, then I will both confidently and happily return. Thank you again for your great service RM Automotive, you’ve made me a returning customer.

I am seriously undermining the integrity of this «business»
My dad took his truck in because it wouldn’t start. He does not speak very good english and I am starting to wonder if he was taken advantage of just because of that. The person who worked on it, replaced the starter and it would start but not run properly. It would start and idle very roughly, and they suggested replacing the spark plugs which they did. That didn’t help. That alone was $ 900. AND THE TRUCK WAS STILL NOT RUNNING PROPERLY.
He then suggested that we replace the throttle body since the «throttle body service» did not help. That quote was another $ 600.
My dad could not afford it so he took it back to home. I called in and talked to the person who worked on it and he said all he needs is a throttle body and that will fix it.
I got the throttle body replaced by a real professional. The car still acted the same way. So we got to troubleshooting the problem a little bit further. We ran a diagnostics scan and some data showed, but most did not which was a little weird.
We removed the PCM/​ECM (computer) and and checked the wiring… all looked good. It turns out the FUSE for the PCM/​ECM WAS IN THE WRONG PLACE.
We put that fuse back to it’s CORRECT position, and the truck turned on fine with no problems. And as soon as I remove that fuse it would act up again.
I think this was a serious scam, and no one should ever conduct business like this.
Again, seriously undermining the integrity of this business because I do not know if the fuse was misplaced on purpose or not. Either way, he was not able to fix it without any more money. This should have been corrected by him. Lots of wasted time trying to figure out what the actual problem was. I replaced the throttle body which should have fixed it (he told me personally on the phone), and it turns out to be a fuse after a couple hours of troubleshooting. Thanks…

Great family operated shop, great service with very competitive price, Randy has always serviced my Cadillac CTS and with 50k miles it still drives brand new, never tries to push un-​necessary work or parts, also handles everything from simple oil change to major repairs or overhauls. Highly recommend to anyone looking for a honest dependable mechanic or car service.

I’d been dealing with a lot of problems that were just building. As time went on I became stressed that the cost would be more than I could handle and the truck was just going to die. In a week they fixed all the leaks, rebuilt the front-​end suspension for way lower than not only I had been quoted, but very reasonable due to the amount of work it needed.
It’s now two months later and my old 98 truck feels like new (This relieved me from having to buy a new vehicle).
Great guys, good information and very affordable service.
Will return and recommend.

Great customer service and honest family owned business. Randy has been servicing my 2002 Chevrolet Malibu and husband’s 2000 Volkswagen Jetta for the past 5 years.
Service and work are always top notch and done within the same day. If same day service is not available due to the shop being busy or parts needing to be ordered they are honest in letting you know how long it will take to get your car back. They always call before work is done to let you know what needs to be done and how much it will cost. If discounted or refurbished parts are available and it’s what you want, they will let you make the decision and steer you in the right direction.
I have never been pushed to have work done I didn’t want and all their work is guaranteed. I have taken my car in for repair and felt the wrong issue was addressed and was able to take it back in the same day to have them review the problem. There was no charge for the second visit and they did tighten up a few things to add to the car’s performance.
Just purchased a new vehicle from a local Modesto lot and took it directly to RM to have them check it out. They noted it seemed like a good vehicle but that it did not appear to have had the scheduled maintenance done. No real problems at this time, but there were a few maintenance issues that should be taken care of before purchasing. Randy put all suggestions in writing to have me take to the lot and discuss a better deal.
Check the phone book for a coupon, sometimes there is one in there for $ 50 off for new customers.