Point of view of 37 y/o female patient(also a nurse) in early Dec 2014… starting from the ER to room 614 to OR, focused on renal. Note: as a nurse… It’s very difficult to be on the other side of the health model. I was sort-of considering heading to Jefferson ER, but chose MVH… it’s 5 miles away. Start with the ER: Sunday at 230am… Fortunately got right in. The Er nurse(I wish I could remember her name) very sweet, compassionate and professional. Dr. Aguilerra… payed attention to my test results(unlike the md in 2012) and was knowledgeable, professional and concerned enough to have my pain and nausea managed safely and had me admitted. I think I was in 6w, room 614, and by Gawd I wish I could remember everyone’s names. There were two wonderful Joyce’s…one an aide one a RN. Two of my favorites RNs, And an aide with long black hair… I can’t remember their names. I can go on and on about them. Fantastic A+ medical professionals. Kira, the Rn… wwow, very caring, prompt, thinks outside the box and went the extra mile to promote comfort. THEOR: Dr. Myron Senchyshak, I heard him planning out loud… THAT anesthesiologist made several critical decisions to spare my defenses(which I was going to need) and my blood pressure(which was critically low) and yet put me under safely and without the pain and awareness of what was being done to me. A+++++ to Dr. Myron and his team in the OR. Sue Gavigan RN, and the nurse on with her… comforting and professional, top shelf. A+++++! UROLOGY: I’ve shared patients with Dr. Rach before, and thank goodness I didn’t have him! I was blessed to have Dr. lutins. We only spoke briefly about his plan, but he was involved, professional, did not see me as the typical case and catered his plan to my needs. He emphasized care on me and dido at of the talking with my boyfriend while I was in recovery. Dr. Hepps followed with me the next two days to see how I was doing, to see if I had any questions, and explain the course of treatment. A+++ HOSPITALISTS for Dr. Shroff: the 3 I had were incredibly nice and prioritized my care appropriately with sustaining life being número uno. I will get their names when I have time to dig to find them. 2 men, one female. Top shelf. A++ FOOD: I will not even take a star away due to the smell and quality of their food. :(They can only prepare what they are supplied according to budget, which is not their choice. I’m convinced the food would be top notch if they were granted the ability. The visiting lady with the blond hair was very attentive and always came toy room to plan the best meals for me. A+ dietary service for your efforts. MVH… just a word of advice, the next reviewer may give demerits on the food… but it has NOTHING to do with the quality of your staff. They were outstanding. Just constructive criticism… improve the food. Dietary services A+++. Again, I am not taking off a star because the personnel compensated for the unpleasant food and my boyfriend brought me food in need. Housekeeping: A+++ very nice, talkative and friendly. Overall, I am fortunate to have such a great team with this being totally unplanned. My pain had not been under control entirely, but that’s only because their priority is to keep me alive, and while I have my kids and the fur baby to love and care for… that is MY priority as well. Sometimes you have to put on your big boy pants and endure alittle. I am SOOOOOOOGLAD I CHOSEMVHANDRECIEVEDTHESTAFFANDCARETHAT I HAD. Thank you MVH!