Chili’s

Chili’s has been one of our go to places. Tonight has changed that. We arrived before the evening rush and were seated immediately. We placed our order and got our drinks quickly. It was downhill all the way from here. It took an hour to get our food. During that time the waitress didn’t stop by to let us know what was taking so long, nor did the manager who passed our table several times. When we finally got our food, my sirloin was covered with the garlic butter even though I had ordered it with no seasonings at all. My husband’s Chicken Crispers had been reheated, his corn on the cob was nearly cold and he had to wait on the fries. He had to ask a second time for the fries and when received they were covered in salt which he specifically asked for no salt.
We noticed that very few meals were coming out of the kitchen and not many appetizers either. We can only imagine what was going on. I watched groups of people wait for tables nearly as long as we waited for food.
The manager did deduct $ 8.00 from the cost of my meal. While I appreciate it, I would much rather have received my food on time and prepared as requested. If that wasn’t possible, then I would have appreciated being acknowledged that things were slow in the kitchen.
If you have small children I wouldn’t recommend Chili’s. The waiting time could be more than they could handle.

Dirty floors, seated me (alone) near tables with screaming kids. Waited 20 minutes so far for a flatbread pizza Tea is all but tasteless. Flatbread is goo but greasy. My waiter however was excellent and very gracious

This has always been our go to restaurants, because out of all of them we could count on great food and great service.
This time something was just «a little off «. The Chips & Spinach n Artichoke Dip seemed different, not at all what I am used to. Not good, not bad, just «different», and it’s usually amazing!
The fall off the bone ribs weren’t falling off the bones (our ribs at home are MUCH Better!) and the atmosphere was unusually quiet, too quiet and I felt out of place.
Maybe it’s the time of day.
We usually go at night and will only go for dinner from now on. We’ve always been satisfied in the past and I’m hoping there hasn’t been a change in ownership that is to blame.

Worst chili’s I have ever been to. bartender with a gotee is a total douche bag, and tried to hit on me while I’m clearly straight? Wtf

It’s been better but tonight they had empty tables and no one to clean them. Then she sat us at a table for two that was empty when we first walked in, ugh. Not happy tonight

So, went here for lunch and got the chipotle chicken mex bowl, which was ok. You have a choice of side salad (fresco or house), I got house (iceberg lettuce) and my husband chose the «fresco» which I specifically asked the girl what was in it– it was new as she explained and she pointed out it’s pic on the menu insert. As she explained and the pic clearly illustrated; it was sort of a «spring leaf» mix with a vinaigrette. My husband recvd a bowl of iceberg lettuce with couple of sprigs of «spring leaf mix» on top and it was DRENCHED in vinaigrette– take a look at the bottom of his bowl (pic is posted here). As well, the plastic drink mugs were disgusting — scratched and gross on the bottom underside. You can do better Chilis, I’ve seen it.

This Chili’s has been a mainstay in our family’s dining options ever since our youngest found their ribs.
Tonight we went to celebrate his report card and he of course ordered the ribs.
I ordered the Rib Eye and a side of grilled shrimp. I have ordered these grilled shrimp before and they are usually large and nice. The waiter, who announced to us that this was his last night of training, brought us our food, sans the shrimp. I was told that it was just taking a little longer.
Another 5 minutes later, and they presented me with a plate with 5 – 6 TINY and I mean TINY shrimp. Nothing else. No rice, no skewer, though these were so small they would never had fit on a skewer. These were popcorn shrimp, and they wanted to charge me $ 3.75 for half a dozen of them.
When I complained, the other waitress merely smiled and informed us that they had «switched to the smaller ones» and that they would take it off the bill.
It is do disappointing to see a restaurant that already charges $ 2.50 for a glass of tea, cut costs by turning a side item into a total joke.

Say what you will but those with kids might agree, Chili’s is not only an old stand-​by favorite of my own but also for my little one that loves macaroni and cheese. Having always been a fan of their burgers I have to say I’ve never been let down in that arena either. Dependent on location I guess the service can be spotty but this particular one had a very attentive and polite staff that was on point and on the spot. When in doubt you can always count on Chilis in my opinion and don’t forget they have many low calorie menu options if that’s what you are looking for.

A trip to Chili’s is always a good time. The menu selection and the service is consistently great!