Never returned phone call. Very unprofessional, never answer phones. Wouldnt recommend.
Matthew P.
Évaluation du lieu : 1 Newport, MI
Went to the Dr. to deal with Low T issues. The news was very crushing and DR Mossa seemed great about it, this complain is about Jan Hiser Dr Mossa’s PA. From the moment of our visit I was very nervous about my test results. My wife also sees Jan and I made jokes only to get looked at by some kind of evil looking eyes of a woman with zero sense of humor. At that moment I wanted to run out of the building. But I stayed and asked about some concerns about the large needles and was told it was not her problem what my insurance company did. No offers to have them help me in any way. Our three efforts to do the injections did not seem to be working very well and the test results confirmed this I am very afraid of needles. I then began to cry as all of this is really becoming quite overwhelming for me. She showed no sympathy, no compassion at all about my new health issues and I still had more questions to which everytime she changed the subject. In the end I figured it was just better to walk out then deal with this. Her number one issues seemed to be my diabetes which is under control my number one issue is my male health. That seemed to irritate her. If you can’t deal with male issues then you need get a different job Mrs. DR Jan Hiser. Now I have to go the process of finding two new doctors as my wife and I do not feel comfortable and neither does she.