Mike is great and so is his wife. They give you their time and really go over ideas with you. They will come out to the house before you order. The problem was with the installers. I love my carpet but did not love the damage to my walls, one of the workers asked if he could buy something off of me and never came back to pay me. So, great place to get carpet with great owners but the installers are shady and don’t do the best work.