After four years as landlord using NW Best Homes as my manager, I have come to an unexpected and very disappointing conclusion. Returning from abroad to take up residency in my old house I found it a total shambles. The counter tops were moldy deep into the butcher block Maple, the floors had to be repaired to the tune of $ 5000, and the toilet was so filthy it was impossible to clean with the strongest cleaners and had to be replaced. There was so much trash on the property it cost about $ 1000 to have it removed. I have not seen any evidence that the agent ever visited the property to ensure that the tenant was taking care of it. In my view this is negligence and a dereliction of their duty. I cannot recommend NW Best Homes.
Sonja J.
Évaluation du lieu : 4 Snohomish, WA
I am impressed with thier diligence in getting us our rental. I have been able to express concerns and any fixes have been quickly and accurately! i would reccommend this office to anyone looking for a rental property.
Elizabeth K.
Évaluation du lieu : 1 Lakewood, WA
My husband and I are renting a house managed by Northwest Best Homes. There is a deck in the backyard that is original to the house, which was built in 1993, and it is old and full of rotten boards. We have mentioned the deck to the property manager multiple times, and each time they refuse to address the issue since the owner has said that he will not fix it. Now, we have little kids and expressly rented a house with a yard so that they could play in the yard. If we wanted a house without a yard, we would not have rented one, and would be paying a lot less in rent. The property managers suggestion was to not walk on the deck if we did not feel it was safe, but with little kids, how were we supposed to keep them off of it all the time, especially since they don’t listen all the time? Especially since the deck is level with the grass. So I asked if they would pay for a fence to be put up so that it would keep the kids off, and the property manager said that it was up to us to pay for that since it was up to us to keep our kids safe. I do not think that is fair, nor good business practice.