Taco Bell

Hey Taco Bell, I eat at your place last resort to begin with. You and your employees should try being open when you are advertised to be open. Wont need you as a last resort any longer…

This is a really nice taco bell. They remodeled it inside so it’s really clean. The employes are always nice, and don’t get me wrong i have gotten a order wrong once or twice but they always fix it for me. We are only human. I love the tacos and the nachos and everything!

Lets see fast food should be fast ordered 3 burritos 3 tacos been waiting 20 minutes. How do you fuck this up?

Dear lord. Lol, I used to work at a Taco Bell and I would have never treated customers as the employees at this location did. First off, we walked inside to order because we had 3 orders and 2 employees very rudely announced the lobby was closed and the male employee started ushering us out of the door like a herd of cattle. We then decided to go through drive through to order and after placing our second order the woman stated they only did 2 orders per car and we would have to go through again. We got to the window to pick up our first order and they had messed up one order so we got to wait at the window while they fixed it. We decided to forgo the 3^rd order and ate somewhere different. I will never eat at this location again and I hope you don’t make the same mistake.

It’s not the food… it’s the flag. The flag is torn and dirty. Please remove and replace… your store/​restaurant is on a main corridor to Eastern Washington… the flag should be in compliance with Federal Regulations. There is a free flag exchange program from June 8 — 12 at McClain Services in Everett and the retired flags will be respectfully disposed of in a ceremony held by the Boy Scouts of America… Your flag can be exchanged for a new one. Call 425−379−9200

Normally I would just expect the very worst from fast food franchises but this location lowered them even further. I went back to get my order corrected bc I am allergic to dairy and the manager gave the ok… When we arrived we re ordered the two items and when we got to the window the mgr screamed at us about getting free food in the past. She accused me directly even though we live in Seattle and this was my first time at Monroe’s location. I’m hoping my suspicions are incorrect but I am almost positive they spit in my food. I’ve never had a slimy burrito until today :(

Wow.
I think this is the first fast food review I’ve done. Since fast food isn’t really «great» (well, except that All Natural burger from Carl’s Junior, that was a pleasant surprise) it’s really the exceptionally bad experiences that stand out. And so far, I’ve only had the run-​of-​the-​mill disappointment that comes with a typical sub-​par burger or unsatisfying french fries. But nothing that made me start plotting to track down the general manager of the store.
Until now. And maybe it’s because I worked at one when I was a teenager that I have a bit of a higher standard. But in all my years of frequenting Taco Bell (yes, even after having worked there) it hasn’t been this bad.
It all started out well, but then most stories do. The cashier was very friendly. We ordered two Sriracha Beef Quasaritos, a soft taco, two hard tacos, a Doritos Locos Taco Supreme, and a bean burrito. We sat and waited, and waited, and waited. It took 15 minutes to finally get our order. 15 minutes seems like an eternity at a fast food joint. Most Mexican restaurants are faster than this. Back in my day we had orders out in a few minutes! /​old man mode
When I looked over the order, I see they had forgotten the soft taco (the only thing my younger son ordered). I went back up to the counter and informed them of the mistake, and they produced a soft taco very quickly.
I sat back down, and then saw that one of the Quesaritos was not the new Sriracha one that my other son and I wanted to try. I checked the receipt and saw that she had punched in the order that way, so I chalked it up to our mistake for not confirming our order correctly. See, I’m really not much of a whiner. To alleviate the problem of us both wanting to try the Sriracha one though, we decided to cut each burrito in half and swap one half.
Imagine my surprise when the sole ingredient inside each Quesarito seemed to be rice. Where’s the beef??? We specifically ordered them with beef. The Sriracha Quesarito also had Sriracha sauce in addition to the rice. After unfolding the tortilla, I was able to find a couple specs of beef, but they seemed to have gotten there by accident.
I decided to just eat the burritos as-​is instead of complaining. But I grumbled as I did it, so I didn’t seem like too much of a pushover. Halfway through my disappointing burrito, my son points out that his DLC Supreme taco supreme was not, in fact, supreme. In Taco Bell land «Supreme» means sour cream and tomatoes, and both were missing. Now this was getting out of hand, so I went back up to the counter and asked for a real supreme taco, not the inferior one I was given. They fairly quickly made a new one and I was back at our table for more disappointment.
I gave up on the Quesaritos and decided to just eat my two hard shell tacos. I always order these every time I go to a Taco Bell and they are good the vast majority of the time. At least I would be able to enjoy «the usual»… but after the first bite, I felt like one of those kids that got an empty Playstation «box» for Christmas because Jimmy Kimmel told his parents to do it.
They were the two worst hard tacos I’ve ever had at Taco Bell. Stale shells, almost no meat, almost no cheese, but stuffed liberally with lettuce. So basically lettuce tacos.
On the way out, I noticed the floor didn’t appear to have been swept recently, which normally would not bother me but after everything else it stood out like bad breath on a bad date.
You let me down Taco Bell, you let me down. :(

During my visit earlier in the week I overheard what I believe to be the manager yelling at employees it was very unnerving and uncomfortable plus my order was terribly wrong. In my opinion the place is horribly mismanaged, and the service is horrific

Taco Bell is terrible. Gross

I agree, they still do a decent job of keeping the place clean. I usually use the drive-​through though and out of any drive-​through, this takes the longest time to give you your order, second to Taco Time. The crew are more friendly than most so I give them props on that, too.

Good olé Taco Bell. Got to had it to PepsiCo/​Frito Lay/​KFC. They know how to tie their brands together. This store is always spotless and has friendly service. Always.

Did our dirty, unfriendly local Taco smell turn into a clean, friendly place to eat? My thoughts are yes they did :) I quit coming to this location because it was a nasty environment to eat in, the employees were too busy chatting it up with their visiting friends, and the food was disgusting. Tonight that wasn’t the case. The employees were all super friendly and the food was what you’d expect at taco bell :) new management? If so, thanks for cleaning the place up.