I have purchased two pairs of glasses here in the last eight months — new Prada eyglasses at the end of the year and new Ray Ban sunglasses just a few months ago. My eyeglass experience was OK. The sales associate was a bit rude and abrupt and made me feel very rushed to make a decision. However, I absolutely loved my eyeglasses, and when it came time to purchase new sunglasses before a beach trip this spring, I went back to this convenient location. I had a different sales associate who was much more helpful and even helped me fine some frames that weren’t easily accessible in the display case. However, keep in mind when shopping at LensCrafters that the company carries high end products that they quickly make for you on site. This is not the place to find a good deal on eyewear! If you’re looking for a good price, make sure to check out Target optical, my other go-to eyewear destination.
Angie F.
Évaluation du lieu : 2 Williamsburg, VA
Bad service. Seem overworked and disinterested. Want one hour glasses? Good luck… one hour to be helped maybe if you’re lucky… then God knows when you’ll actually get your overpriced glasses.
T. C.
Évaluation du lieu : 1 Pittsburgh, PA
Horrible experience. I got new glasses, and one lens had a tiny scratch. I went back, and they said they would order a new lens and replace the damaged one when it came in. A few days later, they called, said the new lens was in, so I went to the store. They took my glasses into the back, and a little while later brought them back out and said they had replaced the lens. Except they didn’t! They buffed a part of the lens where they thought the scratch was, thinking I would think they have given me a new lens. But they worked on the wrong part of the lens, so the scratch was still there. They lied, and they committed fraud.