Mr Tire Auto Service Centers

Local Goodyear in Alpharetta, GA sold to Mr Tire recently. Beware of unspecified SHOP SUPPLY FEES in the fine print up to $ 39! I just gave them $ 550 worth of business buying new front struts & alignment only to find I was additionally charged a $ 39 shop supply fee… for what? This is a deal breaker for me. Pure GREED & no one advises you of this at front desk prior to work or when giving you estimate. It’s just added as a standard percentage of the work you’ve had done. Curiously then the more you spend, the more you’ll pay for this shop supply fee as a percentage of the total. After over ten years service on three vehicles while the shop was Goodyear, I am outta here. I will return to complain to the mgr and begin looking for another auto service shop. Marketing 101: It is easier to keep the customer you have than to get a new one. When will businesses learn?

The owner is a scam artist. They have a horrible selection and up sell you on everything. If you don’t no anything about cars do not go there or you will lose money. Mike is a shady person. i asked him to do a little thing to one of my rims and he said some bull answer. Very rude. Don’t go here. I meant to go across the street. Total rip off. It says all about free alignment and I got charged 80. mine is a complete
not go to them. they messed my car up more than when o brought it on. Mike is the manager. He has a bum leg, he’s fat, stupid looking and arrogant. He’s an alcoholic for sure I could smell the alcohol

I have been going to Mr. Tire for at least 15 years. They are super and I have never had a problem. They worked on my Toyota and now my mini cooper. I have had absolutely no problems and would recommend them to anyone, domestic or foreign cars. They have been fair and honest. I once took my mini to the dealer and then said i needed extensive work on my Sadie (mini’s name). When I then went to Mr. Tire they said Sadie needed minor repairs. PLEASE take your car to them. You won’t me sorry.
Esther N.

Horrible experience. Cross threaded my lug nuts. Had to get a whole new hub assembly. Cost $ 500. They had put tires on previously. They said of course it was the dealer who was fixing brakes that did it and couldn’t have been them. Would never go back or recommend.

I don’t get all the bad reviews.
This Mr. Tire location has handled my tire installation and rotation needs on both my Lexus and Porsche for years and I have never had a issue other than that fact that at times the wait can be long even with an appointment.
I usually buy my tires from
and take them to this location to be installed. They always fit me in even when they are really busy.
Now granted I have never let them do any mechanical work on my vehicles but, for installing, rotating and removing tires they are just fine.
Insider tip: Be sure to go on
for money saving coupons like $ 20 off your next bill of $ 50 of more.

Currently having an issue here…
Brought my car in about a month ago for a torn CV boot replacement and tires. They informed me that both front wheel bearings also needed replaced. They weren’t making any noise but… Ok. $ 1000 later, I pick up my car and it’s making a terrible squealing noise. I take it back, and Mike tells me «I think you need new wheel bearings.» I just got them replaced…
I come back again a few days later and the manager Otis is there. He and a tech find that a rubber part near the wheel became loose after wheel bearing replacement, clamp it down, no more noise, no charge. They were friendly and helpful.
Unfortunately, about a week later, I start getting the typical grinding wheel bearing noise in my freshly replaced bearing. I stop by again, Mike is there and tells me they are fine. I drive away discouraged in my extremely noisy car.
I make an appointment to see Otis as he is much more helpful, and they can’t seem to find anything wrong with my car. I dropped it off again this morning so they can take another look, but I informed them that if what they want to do is not covered in my parts and labor warranty, don’t do it.
In summary, the manager, Otis, is very friendly and helpful, and I’m sure my car is an exception, but I don’t feel I should have to bring my car back 4 times after a $ 1000 job. Their customer service is fine (if you avoid Mike), but the quality of work is seriously lacking. My car seems worse off now than before I brought it in.

Do not come here. Bad service. Unreasonable prices. Not our taste. That’s all. Happy hunting :-).

Mike & crew do a great job. Mike tells it like it is. Comfortable waiting area. Less expensive some places like NTB but you need to make an appointment or wait a little longer at busy times. This is the Mr. Tire location next to King’s — not the other Mr. Tire location across the highway closer to Putt-​Putt golf.

I wish I would have checked Unilocal before I had my oil change done here. The service manager, Mike is a very deceptive person. I would not recommend going here for any reason based on my experience with him. The service techs may be fine, but this guy is not trustworthy.

Greed has replaced honesty.
On an $ 800+ invoice I was charged $ 19.99 for an upgraded oil change not requested, $ 50.36 for tire road hazzard coverage not requested, and a $ 20.00 coupon was not applied to a service charge of $ 259.98. The «unspecified shop supply fee» of $ 14.99
is excessive. That «fee» covers rags and cleanup materials. Other costs are part of the store’s overhead, not a «let’s get a bit more money from the customer.»
Service was good. No issues.
Pricing was reviewed at the store the next business day, and I was advised that the manager would call me the following day on how the refund would be handled.
Hmmmmm, no phone call or chargeback to my credit card.
Not saying much for customer service!