Foothill Towing

Towed my car because it was parked near Monrovia Street fair and the dude that answers the phone said it was 329 to get out. I got my Honda Prelude after a couple of hours and paid 279. What a joke! Whoever came up with Tow companies and profiting from small mistakes, suck it!

My mother was in a traffic accident in a quiet residential neighborhood. I assume the Monrovia PD summoned these guys, for they showed up and towed the car to our house 0.3 miles away. Cost: $ 186.

They are the rudest people on earth!!! Answers questions with smart a** remarks like, «Well I know my VIN number by heart!» or with a simple «Nope» without extensive explanation. They really need to work on their customer service (if they even know what that means)! Avoid if you can at all possibly do so! There are better tow places in the area!

Knuckle dragging Neanderthals. Got there to pick up my car just before 6. Ruben was moving cars around so I said hello through the gate. Some other redneckity type was just standing around so I thought they didn’t hear me. I called out a gain and redneck screams back at me. So I wait for Ruben to finish, heads up to the office and tells me, oh yeah, there’s an after hour fee of an additional $ 93! 6 minutes after 6! Don’t get your car towed! Use Über!

if you have the choice in towing services, DO NOT use this one. it’s a week before Christmas, and my car was towed for expired registration. yes, that’s my fault; I’ve been broke this year, and it finally caught up with me. so, I didn’t cop an attitude with the dmv, Monrovia PD or even this A**HOLE when dealing with them. I smiled throughout the ordeal, although I was crying on the inside because Christmas is now nonexistent for me (along with food and necessities till next paycheck). maybe he deals with angry jerks all the time; i would like to give him the benefit of the doubt. but really, there is NO EXCUSE for treating people like crap when they don’t deserve it. a very difficult ordeal was made even worse by this guy’s attitude, and complete lack of compassion and respect. DON’T WILLINGLY GO TO THIS PLACE. you can’t split payments between card and cash, can’t use a card that’s under someone’s name (even if they’re standing right there next to you when paying), and the guy doesn’t even bother to warn you that using a credit/​debit card comes at an additional 2% charge. I can’t tell you how many trips back and forth I had to take to move funds around and make it work. you’re towing the cars of poor people, who often have to gather the help of family and friends to get their car out of impound. why make it so difficult for them to make payment? maybe because it’s an extra $ 50 per day charge, and the more they d*ck you around, the more money they make. it’s sad and predatory, and no human being deserves to have to deal with this business. if at all possible, AVOID THIS PLACE. I’m disgusted that Monrovia PD even contracts with such vile people.

I used Foothill towing recently and cant thank them enough. They were courteous and showed up when they said they would. The driver was clean and very helpful.

I have dealt with these guys in the past and they seem to be up to no good as always. I get it that they are called upon to tow cars by the city but come on… they damage vehicles and don’t take ownership of their mistakes. They have always had zero class customer service with whoever they deal with. I have dealt with them many years ago and they treat you like garbage in which this place is garbage. Don’t worry they’ll have what’s coming to them with all the angry customers they deal with.

Complete lying, cheating dicks. DO NOT LET THEM TOUCH YOUR CAR! The amount of horror stories of perfectly fine cars being thrashed in the hands of this company is ridiculous, not to mention the fact that the owner and employees deny any fault on their part!
If anything happens with them, document document DOCUMENT! They will actively try to screw you over.
If I could give zero stars I would.

I am really sorry for the people that have had bad experiences with this company. I did not have to get my car out of the tow yard, I just needed a tow to an auto shop. When I called the man was pleasant and the truck got there in the quoted time. But the driver Ruben is the nicest man. Ask for him if he is available. So helpful and nice, took really good care of me.

Get ready to screwed! If zero stars was an option I’d choose that!
Just left the tow yard about an hour ago… What a horrible start to our Monday. My husband’s NEW car was towed yesterday morning from an (unmarked) event parking area on Myrtle. We go to pick up the vehicle this morning from **Foothill Towing** and there are THOUSANDS of dollars in damage to the vehicle… bumper paint ripped and scratched from end to end, the side panel by the drivers side is ripped and hanging off the vehicle, and the undercarriage is mangled. The owner GREG was a complete ass-wouldn’t come out or look at the vehicle, yelled and was completely belligerent and one of his employees closed the gate on me. Police vehicle report shows NO damage to the car prior to towing. Furious doesn’t even begin to cover it. Only recourse is to notify our insurance which means paying our huge deductible and hope that there’s a way to hold this jerk responsible. Can anyone say Joel Grover from NBC 4?!

So. If you want to experience the joy of someone screaming at you for no reason, enjoy the inauthentic ZZTop atmosphere, or just generally need to see someone act like a jerk, definitely go here.
If you want to have the owner of this company treat you disrespectfully and ignore you for the first five minutes you are standing in the tiny room filled with cheap cigar smoke trying to speak to him, please definitely have your car towed here after an accident.
If you want to spend weeks with the owner, Greg, yelling at you, at the insurance company, and generally being a giant douche, really, this is your best bet.
If you don’t like those things, as the sane among us do not, RUN AWAY FROM HERE AS FAST AS YOU CAN. If they show up to tow your car at an accident, tell them that you have someone else. Then, get someone else. Seriously. Because, yikes, no.
It’s too bad the guy who did the actual towing was so nice. He needs to find work somewhere else, because his boss is a creep.
To the other guy reviewing on here: Good luck with your lawsuit. I totally believe it happened.

In simple words Greg is an arrogant-​big mouth-​lying-​cheat. Towed my friends car last Friday evening from the accident spot in Monrovia. Said to me that it will cost us a total of $ 186 to store it overnight and tow it to the body shop next morning. Guess what the next time we call him he said it will cost us $ 50+ for every mile from his storage to the body shop. ****!! Please stay away from these folks. We are planning to take legal action against them.