Marlen Motors

Oil is now leaking from under the car into the garage floor. Never had that before. Never again!

Friendly, Lots of return customers, weak reception area, reasonable price quote, Able to handle a variety of work.
This was my first visit at the shop after being burned somewhere else.. . so I can not comment on quality of work yet. My review is based on my first visit and first impressions.
I went around back because the front lot was full.
Going around back can feel a little like trespassing for the first time customer. I pulled up in the back and paused to see if a mechanic had anything to say to me then I yelled out, «Is this Marlen Auto?» They said yes and I asked where to park. Unsure if I should enter the garage work area I asked where to go. When I walked in I felt confused about if I had entered the right door. I landed straight in the office area, the reception was on the other side. The workers were all friendly and Oz and Claudia were good listeners, got my requests right, and used specific accurate language. Oz pulled out a chair at the desk and made me feel right at home. They improved on the price I had gotten from 2 other shops for labor charge.
They do exhaust and smog on site which was just what I needed. They seem to handle all types of jobs and all types of vehicles including RVs.
I saw a lot of happy returning customers while I was there.
The shop is small. The reception are had coffee and water. The waiting room could be nicer and really needs decorative polished cement floors not stained carpet.
The price quote was specific and the work is under a warranty for 12 000 miles or 1 year for non AAA members or twice that for members. You can show your card and save.
Ill review again when my work is done with the quality.

I had horrible service. Well lets put it this way, they made it seem like they were being nice and legit, and I got scammed big time.
I had a broken Valve spring, but the owner said it was the exhaust pip, I not knowing what it was, I said, OK, after I stated, if its not the problem, I can’t afford to fix it. Low and behold, it wasn’t the problem, they charged me 500 for one exhaust pipe. They said it was another problem, I didn’t agree this time, they finally came to therms that it was the Valve spring. 1800 dollars later.
And to top of this situation, they drove my car around town, and got me a Parking Ticket! How fucken bad is that? The owner claims he wrote the check, I saw him write the check for the parking ticket, and as soon as I left he canceled the check. (I found out with some research) What kind of fucken family business is this? I have been so scared to go to another automotive shop because these lying douchbags! I believe their karma will come to them, sooner than later

Its hard to find friendly honest service these days, but Oz definitely pulls that off.
Car repairs are never fun, but what you want is the truth and some options. Oz is very knowledgeable and can work with you if the repairs are above your means.
A+

Oz is the best, that’s all there is to it. His business has grown so much over the nearly twenty years he’s been my mechanic and that doesn’t happen without incredible quality of service, every time. Even with the high volume of cars going in and out at Marlen Motors, you’re going to feel like their most valued customer and Oz will make sure you’re satisfied with everything. It seems too good to be true, but it’s for real. This is an honest, expert business.

Yes, I have to say that Marlen Motors is the best. I always felt robbed after leaving mechanics, in the past. Not with Oz. He is upfront and honest. This is something you don’t find to often. He stands by his work.
Now that I have moved from Monrovia to Rancho Cucamonga, I still take the time to drive my SUV back to Monrovia. Oz even offered to let me drop my truck off at his house, which is in between. A testament of his character. Claudia, his wife is super nice, as well. Great business, great people!

I drive the same car (1968 Mustang, stock 289) I had in high school. It is a gas guzzler. In my defense, I take public transportation often. But sometimes I need to get on the freeway fast. You might think I would know how to adjust the carburetor as it tends to run rich. I don’t. That’s why Oz Marlen is my mechanic.
Oz is a big man. I would not want to fight him. Luckily, he is nice to me, my mom and dad, and my friends. He is a madd scientist when it comes to Fords– he builds them, fixes them, races them. Even more lucky, I produce reality show pilots and he wants to make a car-​reality show. We watched hours of car reality shows a while back and he has to think of something they haven’t done yet. Then we are going to be richer than my carburetor.
His wife Claudia is very nice. She is the only one that can fight Oz and win. Do not mess with her, either.