Quality Inn Near City of Hope

This place is so disgusting. Hair on the toilet, no fire alarm, toilet lid fell off, broken drawer handles, gang writing on the tv and air conditioner, tv channels are all static. Whomever owns this place should be ashamed.

I stayed one night at this hotel after my husband’s visit to City of Hope Hospital for his cancer treatment and it was the worst hotel I have ever stayed at. I am writing today to warn you that this hotel in Monrovia fails miserably when it comes to standards and should not be operating under the name of Quality Hotel nor Choice Hotels. After check in my husband and I went to our room and everything was so dirty it was obvious that housekeeping has not serviced the room in a long time. The microwave was dirty with syrup sticking to it, the coffee pot was dusty and not rinsed, and dust on ice container. Even though the room had not been serviced, we spent the night anyways because my husband was worn from his cancer treatment and we just wanted to sleep. The next morning I get up to take a shower and when I pulled the towel off the rack to dry myself, there was someone else’s hair in the towels (2 towels). I was so disgusted by this point that I went to the front desk to complain and the guy at the counter told me that the supervisor was not working that day and he would forward my complaint to him. I located a maintenance guy working in the hallway and had asked him to follow me to my room so that they can see the condition the room was in and how clearly the hair in the towel did not belong to me because the hair was a black color and my hair is grey. It has been 2 months now and I was told that the supervisor would follow up with my complaint and to this day I have yet to receive any information back from this hotel.
Please save yourself the headaches and find another hotel to stay at.

Basically a trap house with a nice bathroom. I can’t make this up. We pulled up and it look like a circle of mob bosses just finished a drug deal and loaded a few bodies in the trunk. They choppin up bodies in this motel like that scene from Scarface. Very scary stay for us. Then they say they have free internet aka no wifi. It’s 2015, come on my guy! So we had to buy an ethernet cord and the internet was sooooo slow, I’ve had faster speeds on dial-​up. Don’t stay here unless you’re mob affiliated.

I dunno. My last stay here was pretty disgustingly scary and uncomfortable. Got the honeymoon suite which initially looked nice and roomy, but upon further inspection we found a silverfish in the romantic heart shaped jacuzzi. The electric fire place would stay buzzing loudly as soon as you turn it on, so we didnt really use it because we didnt know if it was safe. So I walk away from the fire place n sat on a well positioned sofa infront of the tv (which most all channels had static, n channels become limited depending on which room you get) but anyways. I sat down and felt something in the sofa cushion, and found a syringe… yeah. A syringe. Still tryin to make the best of it I throw it away and wash my hands. But when bed time came I was tired and hot (its been hot!) Even with the air conditioning running at its max it seemed cooler outside than inside, and the hot blanket and comforters werent helping. Neither were the pillows that held very little support. So that was my experience at the quality inn im sorry to say.

I really enjoyed my stay. Hotel has many updates, very clean rooms, bathrooms. Continental breakfast is really good. Front office staff is very helpful and friendly… Very welcoming atmosphere. Cleaning lady is very pleasant and hard working. Makes sure you have a very clean place to relax. Will considering staying here, and recommending this location. Hotel is surrounded by banks, restaurants, supermarkets, everything just a very short walk.

The hotel is old but that is to be expected in that area. It is quaint but inside is nice and clean. They have nice rooms and totally adequate for your needs. The office staff were nice and pleasant to talk to! It was nice and quiet too. mad they serve a free breakfast. We enjoyed our stay although we only stayed 1 night.

The receptionist is very friendly, I’m really bad with names but you’ll know who she is because she’s very courteous. The hotel is easy to find with close access to the freeway. The rooms were very clean and well appointed, it’s rated 2 stars but I’ve been to many hotels and would put this place to 3 at least. It’s rare I give a positive review, but I give this place a perfect 5 stars.

Worth $ 62 a night. Indian cultural smell in room!?! See photos! Clock radio-​dusty. Doors need paint (inexpensive fix), hair on blankets, yuck! Bathroom updated, nice. Small pool (looks inviting, but short stay). So MANY inexpensive fixes needed:(check in desk you can see back room where family was listening to TV, but MESSY (packrat paper stacks, etc). Friendly check in

This Is a very nice hotel doubletree was booked so we stayed here the front desk is first class the room was very nice microwave refrigerator even a iron everything you need also right next to a supermarket I would highly recommend this hotel ther are keeping with highest standards of a hotel we had a great time

This place is about 4.5 stars. But you guys know in math, you should round up haha. So this place gets a 5 :) The stay here was pleasant and nice and for a last minute trip to LA, this place did the job perfectly.
The pros:
–Clean, non-​smelly room (we booked a smoking room and surprise – it didn’t stink!)
–Cheap price considering it was a weekend stay
–Literally right next to shops and restaurants (within walking distance)
–Hotel owners were very polite and friendly
–Free breakfast that was good ***they had a waffle maker (that’s at least one extra star in my book lol)***
The cons:
–Cleaning staff seemed to have no fresh towels
–For all you tall people, apparently the shower head is really low
–Free wifi, but it’s really slow if you intend on using the internet a lot
That’s pretty much it. If you’re looking for something cheap, peaceful, and decent, I would definitely recommend this place. If you’re looking for a top-​of-​the-​line, luxurious hotel, then well, have fun spending money haha. I’ll most likely come back here if I make another mini LA trip :)
(In fact, my sister went back again to LA a few weeks ago and she stayed at this place again! Had the same pleasant experience)

Yes, I am giving 4 stars to a Quality Inn motel.
First of all, this is in Duarte, not Monrovia. Not to say it’s in a bad neighborhood. it’s pretty much on the border. But it’s a little misleading that the address says Monrovia…
Why I liked it?
— CLEAN and comfortable rooms!
— Didn’t smell weird!
— The TV worked!
— It wasn’t tiny!
— They serve a small continental breakfast which is actually very good!
— It’s next to Starbucks, Ralph’s, Dollar store, restaurants, Target…
Improvements could be made…
— Staff was friendly, but very quiet. Didn’t give us basic info, like check out time, when breakfast was served, etc.
— It rained the days we were there and there was a leak in our room, which we discovered at 5 am the day we left. When I complained to staff, I was offered no compensation.
— The cleaning staff never replaced our toiletries so we had to use 1 tiny bottle of shampoo for all 3 days (split among 2 people)
I generally hate hotels/​motels because they are uncomfortable, stuffy, and smell weird. This is the first one where I actually slept. The price was amazing and I would stay here again. Yes there were some cons to staying there… you are not going to be pampered, it doesn’t look that nice, and there’s no lobby. You are not going to want to hang out in your room a lot. But I think this was way better than the Marriott on Huntington, which we stayed at last year. If you are on a budget, looking for a place to sleep, this is a great choice.

Heading south for vacay and stayed here. I really enjoyed my stay here. It’s within walking distance to the restaurants, banks, stores. Literally in the middle of everything. So great. And Starbucks is 2 steps away.
First morning there for breakfast and deee-yammmm…there were a flock of chinese men in the lobby pushing everyone in sight out of the way so they can eat everything that was put out. Obnoxious, stinky, smelly, and loud as they were, I have my breakfast after they leave.
The alarm from the next room kept going off (vacant room), told the manager and he took care of it right away. The shower head in my room was kind broken, but I didn’t sweat it. I told him it was okay, but he will need to fix it for the next guest.
The lady working there and her husband are so nice.
Other than the chinese men and the shower head… I will be back when in town!