National Cleaners-Tailors-Furriers

i brought in a long skirt to to be shortened by 10″ inches and they ended up shortening it by 20″. i understand errors happen, and it was pretty clear from the unevenness of the hem and stitching that they likely had to redo the hem more than once, leading to the miniskirt that was returned to me. not only was the hem much shorter than requested, they entirely replaced the wide waistband with a narrow elastic piece stitched to the interior.
when i confronted the tailor with the error of the hem + elastic, she told me i must be crazy and she did not do anything to the waistband. for a simple cotton skirt hem, i was charged $ 25 and then called crazy when i confronted them with the error. based on the quality of customer service and the tailoring service, i would not recommend using them.