Risher Mortuary and Cremation Service

RISHER MORTUARY IS A BLESSING DURING STRESSFUL CIRCUMSTANCES.
My 37 yr old cousin unexpectedly passed away from an unknown health condition and our family was emotional, financially unprepared, and not familiar with the process of funeral arrangements in dealing with his death. Gregory Welch walked my family through all of the technical parts of the situation. Barbara Risher Welch was AMAZING with our family in making the arrangements for the services. She treated us as family or old friends and she was patient and helped guide us through the services process with understanding and empathy even when the service plans suddenly changed. Barbara and Greg worked with our financial situation in order to give my cousin a beautiful goodbye. They also connected us with a local cemetery to make sure that part of the process was handled as easily as possible. I just want to thank Barbara and Gregory for their service and being someone that my family and I can trust.

My fiancée’s dad passed away a couple of days ago and while the family was grieving, I started to plan the services but didn’t know where to start. I began googling and calling places but there was something about this place that caught my eye. Little did I know the blessing that that call was. Barbara Risher answered the phone and has been going above and beyond for our family ever since. She took the time to explain every step and every option while remaining flexible, kind, and concerned about the wellbeing of the family. She has been so helpful and understanding that words can’t describe. They’re prices are fair, they have access to quality American made caskets that they can have customized for people of all sizes, beautiful urns and access to cremation services and works with and for you! The location is clean, well kept, and organized inside, with a comforting and welcoming staff. This family owned business has made this process easier on the family. We are not well-​off so having a business care more for the people than just making a dollar is rare nowadays. Barbara has just gone above and beyond the call of duty for us, thank you Barbara.

My dad passed away not too long ago and we decided to go with Risher Mortuary.
They did a fantastic job and I hope they see this review because I cannot thank them enough.
They went above and beyond with attention to details and respect and I never had an interaction with them that was unkind. They are truly very compassionate.

My dad passed away suddenly and my sister and brother in law had to arrange everything from out of state. Barbara and her staff were wonderful through the entire process. We are so grateful for the care and sensitivity from these nice people. They are true professionals and I would definitely recommend Risher Mortuary to anyone.

Risher Mortuary is highly recommended, their attentive manner was very caring, sensitive, and professional all at the same time. Risher took care of everything smoothly from start to finish. Nancy the director of the mortuary was very hands on, caring, and understanding. She made sure we were comfortable with the process and was sensitive to our loss while ensuring all of our needs and visions for the service was taken care of. She gave amazing advice to our family as we had not directly had use this type of service before for the loss of a loved one. Delvi was very caring and extremely helpful as well throughout the process. As it was my first experience losing someone very dear to my heart, I would invite others to use Risher Montebello Mortuary to handle any loss whether friend or family and I would use their services again in the future, as they handled everything with the upmost care and delicacy and really showed compassion especially at a time like losing someone when it is needed the most. Thank You Risher Montebello Mortuary, for providing such a positive experience during a tragic event. Special thanks to Nancy for being so caring and sensitive and treating us like we were her own family. Thank you to Delvi for also being so caring and working with us and capturing moments that are irreplaceable at the service.

Thank you, Risher Mortuary for all your wonderful service. Barbara was 5 stars alone. She was caring, understanding, patient and answered all our questions perfectly. My grandma looked very pretty during the veiwing. Risher Mortuary took good care of my grandma and made her funeral beautiful. The moturary doesn’t look too wonderful from the outside, but from the inside it is welcoming, comfortable and pleasant.

I cannot even begin to tell you how wonderful Nancy and Barbara were to my kids and I regarding the burial of my husband David. They were so comforting, sympathetic and they literally took so much of the pressure of planning the services for my husband whose death occurred so unexpectedly. They were professional but caring: business like but it was like doing business with your best friend. Thank you so much Barbara and Nancy. everything was beautiful, thank you also for all of your prayers and sincerity. God Bless you all.

4 years ago, the time was nearing close that we’d be losing my grandmother. The Saturday before she passed away my parents spent the day visiting different local mortuaries, speaking with directors getting information. It all seemed so cut and dry.business. No care, no empathy or compassion until they walked through the doors of Risher Mortuary and were greeted by Ms. Nancy Valdez. They knew our search was over. Nancy, along with everyone Risher took such care and sensitivity in handling and meeting our needs during such a difficult time in our lives. When I had the opportunity to meet Nancy when we finalized the arrangements the morning after my grandmother passed I knew exactly what my parents were talking about. Though I still have a knot in my throat to speak of it, the day came where we knew my «lil dad» wasn’t going to be here very much longer. There was no doubt in our minds that Nancy would be our go to person to help us send Dad home. That she most definitely did. I had contacted her a couple months prior to his passing and we discussed options and set soft plans so that when the time came it wouldn’t be so overwhelming. She listened to my millions of questions and answered each and every one of them thoroughly and lovingly giving me all the time that I needed. My grandfather, my lil dad passed away the 28^th of June. He was a proud WWII veteran. When Risher came to receive my lil dad that night he was draped in the American Flag. That was the most painfully beautiful moment I have ever experienced. He definitely was taken with honor. All of the little touches, the Navy emblems on each side of the coach, providing us the information to contact the Patriot Riders to honor my lil Dad on his final ride to his resting place, every and anything we needed. Nancy went above and beyond. We put our trust in her hands. I put the man that I loved more than anything in her hands and she did not let me down. She kept in contact with me and continued to go over things with me, knowing my mind was in a fog. just so that I wouldn’t forget. His visitation went well. My lil dad looked rested. Not sick, not in pain. His hair and mustache looked wonderful. He would have loved it. My 5 year old and I were the first to see him. I was skeptical of letting my little boy see him because I know that it can be difficult to meet likeness 100%, especially knowing that when my lil Dad passed he was so ill and thin. My son looked at him and turned to me and said.“mommy you were right, old grandpa isn’t sick anymore! He is all better and happy again!” That made my heart smile. Knowing my son looked at him and saw him well again. Thank you for that, Risher! Thank you for letting my son’s final memory be a good one. At the visitation, Nancy eased my nerves, helped me keep composure. (I made a slideshow which I had turned in to be tested days prior as she did inform me that sometimes some discs were not compatible. Nancy took the time to sit in the chapel and watch the whole thing to make sure it played through properly so that we’d have no problem the day of the visitation. I really appreciated that.) After my eulogy, Nancy spoke and her words truly touched us. Her personal touches, you don’t find at other mortuaries. It’s very business like and not very comforting during a time like this. That I have witnessed attending many viewings and funerals through the years. That’s nothing I’d want for myself, let alone someone who I love. At my lil Dad’s viewing, every time I needed Nancy I’d turn to look for her and she was always in my sight. Whatever we needed she accommodated immediately. We brought refreshments for afterward and coffee. She had everything ready and set up nicely so that our guests could say their final goodbyes and go next door to talk and have coffee and sweetbread. Without even asking her, she had it all set up. She incorporated my 5 year old son as much as possible knowing how close he was to my lil dad. Those little things, I will NEVER forget. Location wise, the mortuary is nice and quaint. Welcoming and home-​like. The carpets were just cleaned and the overall appearance was very satisfying and welcoming. Risher Mortuary definitely makes you feel like family and I would highly recommend them to anyone who is looking for honesty, sincerity, and support during such a difficult time. Thank you Nancy, and everyone at Risher. from the bottom of my heart for making this heartbreaking time so much easier. We could never thank you enough for taking such good care of my grandmother four years ago. and now my lil Dad.

This was our family’s first experience with a mortuary and from the beginning to the end, the service was excellent. From the first phone call I made to ask questions, Nancy answered them delicately and very lovingly. Our family already had a church in mind and she went out of her way to call them and call me back regarding questions I had. This was all before meeting! She immediately gave me her cell phone number and said I could call her anytime day/​night and that she would always answer. After that conversation I knew I wouldn’t need to find another mortuary. We later met in person with my mom and uncle because my Grandma was already in her last week before «going home» as Nancy says. She was very kind, understanding, and answered every question we could possibly think of, no matter how silly it sounded. We were impressed with the service most. During a difficult time like that, no matter how beautiful a mortuary is, service is what the grieving family members ultimately need. Needless to say we signed the contract and her and I kept in touch on almost a daily basis. Fortunately I’m very organized and I took it upon myself to make sure that everything our family wanted was communicated to her and she made it happen. I asked about every single detail and she kindly went through it all with me. I even warned her about overbearing family members and how to deal with them! lol Sadly the time came when my Grandma went home and the final details were put in place. We went with our own casket because ones online were cheaper than the ones they offered and the graciously accepted it. The dates were finally set for the rosary/​viewing and then the funeral and burial. EVERYTHING went soooo smoothly! My family and I couldn’t have asked for anything more. We were encouraged to bring many pictures of my grandma to fill the hallway for the rosary/​viewing. Nancy offered a remembrance table and we filled it with little mementos that reminded us of her life and she even told us to bring a cd of the music my grandma loved so that as people walked in, they didn’t feel the cold/​sadness but felt who my Grandma was. We went through the process of greeting guests, the rosary, our eulogys and lastly played the video of her life. Nancy made sure to introduce us and thank everyone in English and in Spanish that had attended. She also made sure that my Grandma’s immediate family had the chance to say our final good bye. How do you do that? We didn’t know? She so graciously walked us through it. We let her go home with some of her personal belongings with a very beautiful good bye.
The following day was the mass and the burial. We had hired a limo so that the immediate family could ride together and everything was already set up for us. All we had to worry about was allowing ourselves to go through it all with love and respect for my Grandma. She made sure everything was under control and it was. After the mass we went to the burial and everything was already prepared there as well. The mariachi was there, the gentleman to release the doves was there as well as all of her flowers. There was one thing she did that was a pleasant surprise… she gave a final speech to my mom and uncle that was so beautiful. She reminded them how my Grandma left them two important gifts… each other. And how the best way to honor my Grandma would be for them to always stay close. That speech hit home. Afterwards, we drove the limo back to the mortuary (where it had picked us up) and we said good bye to Nancy. She gave us all big hugs and thanked us for allowing to be part of our family event. My aunt was so impressed with her that she offered her a tip and Nancy refused to take it!
A few days later Nancy called me to see how we were doing. I thought it was nice of her to check in. About a month after the services, Nancy brought to my attention that we had a balance (nothing unexpected) and she was nice enough to allow us more time to pay it. She wasn’t pushy as most people would have been especially after a service had been provided, on the contrary she was understanding.
I can only say good things of the service and I will definitely recommend Risher to everyone I know. Thank you Nancy for making those difficult days run so smoothly!

This review is based on the overall planning. The staff is definitely 5 stars, they were all helpful, attentive from Gloria which help me a lot. I created a slide show of my mom because I wanted everyone to see how amazing she was and we were having difficulties playing it on their tv and sound system but this gentlemen witch I don’t remember his name was patient and kept trying until we figured it out. Kuddos to him for not giving up, great job! Nancy was very nice and comforting but this was just in the beginning when we are signing the contract and paying. After that I didn’t hear from her at all, nothing. If it wasn’t me asking the questions which were other stuff she never picked up the phone to make sure we are both on the same page. Until the day of the memorial I only saw her once! The guy that help me with the slide show was the one around which I didn’t mind him he was good but if they would have told me just so I know who to go to. I’ve never had a situation like this in my family so I’m unfamiliar with everything that goes into a memorial service. In a time like this it’s hard for one to be the host for all the guest, you just lost a loved one and I can’t imagine directing everyone to the location of the restroom, area of food/​snacks ect. I felt that the staff for this lacked because there was no one doing this. At the burial Nancy told me last minute, literally while we all arrive to the cemerary and I’m with my family, comes up to me and says who’s gonna do the blessing? Are you kidding me? That’s exactly what I said in my head, like what? Then she says yes remember the father from your church doesn’t travel. I was so upset I can’t believe that she was asking me this. Nancy did not do her job I bet you She didn’t even look for anyone because if she had she would have communicated this with us. The conversation she communicated with me when we made the purchase was that the father from our selected church did not travel so far for a burial, but that she was going to find out what other father may attend and notify me. With everything that is going on one can’t remember if everything has been checked off the to do list that’s where I feel is their responsibility that is why we are paying for a service. So she tells me at the burial and expects me to just grab anyone that can do it? Wow. She never followed up to tell me hey I didn’t find one what would you like to do? The place needs a little updating, afresh paint job can make miracles and it’s pretty small if you have a big family expect it to be very crowded. The eating area is separate and also small it was chaos when at the end of the rosary everyone was sent to grab something to eat. I wished someone was in control of the service and sent groups of people at a time because it was so overwhelming and no staff around. I usually shop around for any purchase that I make but it this situation I was so broken for the death of my mother that I couldn’t do it. I was crying the whole time while making all these decisions like selecting the coffin, music ect. But I honestly recommend shopping around different mortuaries to see what can best accommodate you and your family. And most importantly do they seem organized? Would I recommend this place? My honest option is Most likely not. Like I said staff was great but they need to be more organized and maybe setting 1 person as your planner the whole time. Not different faces because then it turns out to be all over the place.

This place is the place to go when that time comes with a loved one. Barb and the staff are amazing, warm, comforting, loving and patient.

honesty, patience, and friendship is what you’ll recieve. death is not easy and the staff here are with you every step of the way. we have had my grandmothers and just recently my grandfathers services here. nancy, helped my mom with all the arraignments and in the end was more like family. words cannot express how grateful we are to not just nancy, but to the entire staff.