The UPS Store

Is anything lower than star. This location services and policies were unacceptable, unprofessional and unorganized. Throw all boxes on the ground at entrance. This owner was so rude and having a negative attitude in custmers. This UPS store should be closed forever.

The customer service is terrible. The lady working there is always in a bad mood. I went there to open a ups box u see a company name. She hates her job or something. She makes it really difficult to pick up your own shipment. The store is a mess and unorganized. If there was an option to rate this ups store zero, I would. don’t come here

Horrible customer service!
This location does not accept bill to receiver packages.
He was rude and straight up lied to me saying that no store could do that, when according to the UPS website they do.
It was a package whose shipment was about $ 300 that was going to be charged to a large corporate account. I had all the paperwork etc staying that they would accept it.

Can I give no star for this place … I wish I could. Rude rude rude rude rude customer service. I feel like I ask them a favor to ship my items for free or something. Wth? Attitudes and the lady yelled at me because I was «supposed» to buy the shipping bag from them but I didn’t because I had one already. I strongly recommend for people who have never experienced the worst customer service in the states to come here to get one of a kind exprience services, you won’t regret after joining this one time in life time experience.

Quick and easy, this was for returning amazon books, I literally went in and left within a minute! Didn’t have to do anything but give the worker the return slip and books!

Store is actually located on Baltimore Street. Once I found it, I was in and out quickly.

Wasted half an hour for the owner to open the store. It should have been open at 9.30, but the owner shows up at 10.00am with no f**ks given.

I’ve never check Unilocal for the store, just suddenly saw it and the bad reviews. Actually I was shocked about the super low rate. I went to the store several times, including dropping off and sending packages. All the service experience was good. My dropping off receipts didn’t get charged (I dropped packages twice, they were all free with receipts). My sending packages experience were good too. I didn’t wait that long and got my thing done very quickly. The old man was really nice and patient, at least based on my experience.
The only bad experience here actually was from a customer in front of me. It’s about half year ago. That guy was very rude, angry, kept yelling and speaking bad words to the old man. I didn’t know what’s happening before I went into the store, but the thing I saw was that the old man and a woman worker next to him didn’t say anything rude but ask the man if he could go to another store. I didn’t see anything from the service unreasonable.
I would not say their service is the best, but just not as low as it shows up on Unilocal

Ok so usually, I wouldn’t give a ehh review, but dude this place is a joke.
I usually come here to drop off prepaid ups boxes and have had no problems prior.
I came here and was dropping off packages and the guy stops me to tell me that I can’t drop off today. I asked why not? He just pointed at ll the boxes around and said look. too many. Umm that’s not my problem that is your problem. You are a ups store and should accept all ups drop offs. He said no.
So I had to leave to try to find a place to accept this dang package.
Turns out that staples will drop off for you, cool! I headed over to my local staples and they were able to accept the package and give me a receipt. They also accept usps drop off too!
Anyways! Long story short, maybe ship at a different location cause Everytime I have been here the lines are crazy long

The service is very no good! Another place is not on charge the label ! I just ask the old man that another ups is not charge me , the old man became angry! Oh bad! Go! He said ! So I am not happy! Please chose another ups place!

Went here over the weekend to drop off a package. The only person working there was an old guy that just told me to drop off the package on the floor where there was a pile of unorganized packages. I had to ask for a receipt or else he wouldn’t have given me one. He took my package to reluctantly process my receipt and afterwards he tossed my package onto pile on the ground without a care in the world. This guy doesn’t give a crap about your package so I hope you don’t send anything that’s fragile to this location.

please close your store
the person who work here (dont know if its a man or a woman) is really really try not to help anyone at all. all charge me $ 2 to print a lable another 2 to get a recive.
please just close this store.

This is the closest location to home. I came by in the afternoon to drop off a package. This store is located right across the back entrance of Hong Kong Supermarket. There is street parking right in front, or a small parking lot in the back. The store was empty except for the girl working. I was in and out within two minutes, since the shipping has been already been paid for. Basically, she just placed my small box on the scale, scanned the bar code, and printed me a receipt. I wish all my errands were this easy.
The reason for three stars being that I believe there can be improvements made at this location. The girl hardly spoke to me when I came in and I imagine I would hate to be stuck waiting in the store if there are customers in front of me.

Close your business please! Waste my time! I was there at 10.00 and waiting for someone who can help me!

Absolutely the worst managed ups I’ve ever had the misfortune of doing business with.
Unilocal indicates they open at 9 the store window states 9:30 and the management opens whenever they want. It’s now9:40, people are waiting and they are still not open for business.

Dad service. And not helpful. I won’t go there store anymore. I want to mail my shoes to China and she keep asking me how much the shoes cost. And she didn’t tell me why she ask that. And actually is really expensive mail to China. She Charge me $ 250 dollar. WOW!!! And when she tell me that she just stay quiet. Not even explain why? Is that. Guys if u have stuff to mail. Don’t mail that store. Really expensive.

This store hours is wrong, no one was here at 9:30 am. Even though it said 9:30 am it is open

Customer service is not great. It took 20 minutes for the person in front of me to finish. They are slow to get customers out quickly. Parking was no problem, I parked in the front né

Don’t come here. They charge me for giving me a receipt! Seriously I doubt giving someone proof of drop-​off will put them out of business. also the associate there were rude and manner. is a Asian girl wearing glasses. the store # 5051. is pathetic. I call the head quarter office # 1−800−742−5877
(1−800-PICK-UPS®) to complain and it take forever and the rep doesn’t seem to care and ask me to call the local store. No wonder UPS customer are declining.

By far the worst UPS store I’ve ever visited!
I went to drop off my package at this Garvey/​Garfield location. After the guy (around 50 years old, probably the owner???) gave me the receipt, he literally «THREW» my package to the top of a huge pile (6 – 7 feet height) of packages in front of me.
I don’t mind you doing it after I left as long you don’t break it, but throwing customer’s package in front of the customer just makes me «WOW», WTF! & good job UPS!
WON’T COME BACK AGAIN!