Jiffy Lube

Do not go here. They are con-​artists. I went there on a Wednesday and got an oil and filter change. I parked my car in my garage. There was a pool of oil in my garage the next morning. Also, they said they filled the window fluid reservoir. My light for the low reservoir came on. I returned the car and they said that the leak came from the oil filter area and they will fix it. They also said they simply overlooked the window fluid and mistakenly said they filled it. When I checked my car after coming home, it turned out they put back my old oil filter instead of replacing a new one. My guess is that originally they didn’t have one for my car so they put the next closest size. That caused the leak. When I brought it back, they simply put back my old oil filter. I posted a picture of the oil filter. As you can see, it is used instead of a new one. They also said the cleaned the car from all the oil, however, the oil is still all over.

Always fast and always nice. John does a great job checking in customers and cashing them out. He also makes my little dog feel welcomed as well. We are coming back here for our future car care.

I had car problems that ended up being out of their control, but the staff was SO friendly and helped me not only figure out what the issue was, but recommended me to an auto repair shop that could handle my car’s repairs.

I’ve gone to Jiffy Lube about 3x now. Right away they assist you, and are always helpful/​polite. It has never been too busy when i go too; if i go in during late morning i only wait less than an hour till my car is completely done. I’ve never waited long. Recently i went at 4:00pm and there was absolutely no one there! Only one customer ahead of me but he was gone like 5mins into me being there. So i was in and out fast! :)

Took my still-​under-​warranty car to the dealership to get an oil change last week and then (idiotically not checking the oil level) drove on a road trip out to Monterey, CA. Once I was in Monterey I finally checked the oil only to find that the dealership had overfilled it by one quart. Even the invoice showed that they had overfilled it.
So I dove over to Jiffy Lube on Abrego Street. Not only did they take me right away, they drained the extra quart without even charging me. They were super nice, super professional, and very careful with the oil level. I double checked afterwards (because now I’ve learned to do that) and they had it nailed dead on.
There was no need for them to be so helpful since the original problem was the cause of the dealership. But they went above and beyond the basics of good service and really helped me out and then didn’t even charge. If I lived here I would go there for any of their services without hesitation. Great group of guys.

Avoid this place if possible. Went in to get a basic oil change and it took over forever. There were a few cars ahead of me so I knew there would be a wait but man it was bad. Once I got there no one greeted or told me that they would help so I walked inside and waited for over 40 minutes until they finally pulled my car in. I didn’t even know if they were going to work on the car as 3 cars came in after me and the tech told them something and then they left. Once I got to the tech, he was a joy to talk to. He asked me if my car needed synthetic or regular. Aren’t you suppose to know that as a tech? I already knew what my car needed and told him just the regular oil but he didn’t believe me and gave me a speech about if I use the wrong oil that it will void my warranty even though my manual says conventional oil. After getting my car back I get a call about 30 minutes later from a random number so I answered it and it was from another tech that worked on my car at the shop. She asked if I could check under my hood as they think they left a wrench under my hood and sure enough they did. How do you forget your tools under someones hood? definitely avoiding this shop again and I am glad I was able to find the tool before it did any damage to my car. STAY AWAY!

It has been the best, most curious and consistently complete service I have experienced. Exceeded my expectation. They have a customer for life.

I’m fairly dissatisfied with my service here. I paid $ 80 for an oil change on my van, over $ 40 more than I usually pay but I figured it’d be worth it. First off nobody told me how long it would take at all, I don’t mind waiting but if it is going to take over an hour I would have liked a heads up at some point. The big reason for my review is the additional service. I expect if I pay that much they’d clean my windows and vacuum my carpet like usual. They did not. And I would not be so upset if they did not explicitly mark «Windows cleaned/​carpet vacuumed» on the receipt. I don’t think I’ll come back to this jiffy lube.

Fast service, friendly and courteous staff. Person came in off the street to use their bathroom and plugged up the toilet. Desk person was kind, helpful, and respectful to them when they reported the problem. Definately coming back!

Great place. Went in to get an oil change and the staff was extremely friendly. The whole process took about 20 minutes and they told us our options for oil and the prices of each so we could choose. It’s a very clean place and very trustworthy as they gave us a good price for the whole process.
They checked a few things as well and put more windshield wiper fluid in and let us know when we should get the other fluids checked out and replenished.
They did more than what was expected for a great price with great service. We were back on the road in no time.
We will surely return here for our car needs. I definitely recommend!

Had my car oil changed here for the second time two weeks ago, and the oil still looks like it hasn’t been changed not even during the first time. I had to have it done again with a private mechanic and he showed me how dirty and black my engine oil was. :(I also took my brother’s car here a month ago and i highly doubt his oil was changed. So never again. I’ve lost almost $ 150 on this place and I’m definitely not coming back. Please check your deep sticks right after your service if you do come to this place. I got jipped at jiffy lube!

Service was fast and efficient. However, when I got in my car to leave, I noticed a message of «Change Oil». They had no idea how to reset it. They tried several times, but I guess they never have seen a BMW before. After watching them flounder for 15 minutes, they finally told me «We don’t do that. Take it to the dealer»!
Virtually all newer cars have these digital readouts. Why didn’t they tell me before I spent $ 100, that resetting this message was not something they know how to do?
Never again.

So nice! I went there with a noisy belt and it turned out all I had to do was get it tightened. They didn’t try to sell me anything extra or get it replaced. They tightened the belt pretty quickly and let me go– no charge! I recommend this place to anyone, especially if you are worried about getting screwed over or tricked (I always am, I have in the past)

We came here for an oil change from a long road trip. We had a small 13 ft travel trailer in tow. When we arrived there were no other customers. Two guys came out and told us we couldn’t pull the trailer through (it would’ve worked just fine) and did not offer any close location to drop our trailer. My husband had to back out onto the street. They didn’t even offer to spot him. We choose to go elsewhere. Big waste of time.

What happened? Change of ownership? Service and quality is right down there with dinosaur bones. Always out of one or another key elements for a standard service.

My wife came down first, and was told «It’ll be about 45 minutes.» She responded that she was dropping it off anyway, and that was fine, but they said «No, it’ll be 45 minutes before we can check you in.»
So we came back this afternoon, thinking it would be easier. It was, but it still took 15 minutes just to sign the work order and get out of the office.
One star because they left my keys in the door of the car when it was in the lot out front, right in front of the sidewalk on Abrego. That level of incompetence makes me question whether or not they even did the oil change, or if they left something in the car (or took something out). I thought it would be nice to try this place, since it’s so convenient to other things if you want to walk, but I won’t be back. You should stay away also. There are too many places offering overpriced oil changes in the MP region to accept this.

I was a little wary going to Jiffy Lube. I hate getting car stuff taken care of on my own. My dad always made sure I got the best deal and wasn’t being ripped off. Unfortunately for me, I had to grow up and learn how to deal with car stuff on my own since daddy is a 6 hour drive away. On my first visit, there was a long list of things I had to get fixed aside from the simple oil change. I was skeptical, but they showed proof that these were things that needed to be done. I visited a few days ago for another oil change and they helped me see that I needed some new filters (again they didn’t just say it, they showed proof. and wow was the filter bad!). I feel confident that I’m getting good service here and that I’m not being up-​charged for anything because I’m a girl. There are windows into the work area so you can see exactly what they’re doing.
I trust what they tell me and hey! There are coupons! You can check in for a deal, or if you live in the area, they’re sending home coupons all the time.
While I was there, this girl came back with a coupon that she forgot to bring during her service and they were so kind to go back, void the previous transaction, and ring everything up again with the discount. I have NEVER seen that happen before!
Awesome and friendly service! They also have a nice waiting area with a tv, restroom, and a Keurig coffee maker with Starbucks coffee.

I pulled into Jiffy Lube and was met with a friendly face before I even had a chance to get out of the car. Went into the clean, well maintained office. They pulled my car right in, asked what I wanted done, no up sell, no hassles.
I made a cup of Star Bucks coffee and before I could finish the cup my car was sitting in the driveway waiting for me. Biggest downside to the place was I had to drive away holding a ½ full cup of coffee because I couldn’t drink it fast enough.
I didn’t catch the name of the crew that helped me out, but two thumbs up to the whole team.

Staying at a hotel this week and my car badly needs an oil change, so since this place was just across the street, I had it done here. Quick and friendly service. They explained the different grades of oil and their cost so I could choose. It’s my first time ever at a Jiffy Lube and I see they do much more than just an oil change.
They described recommendations for the future, and changed a license plate bulb that I didn’t know was out.
Go to their website and download a discount coupon.

Greeted professionally.
Very clean garage/​work space.
Nice lobby, clean.
Polite service attendants.
Lightning quick service and no high pressure upsell attempts.