Bonefish Grill

We had a party of 10 last night at Bonefish. The service was amazing. We had two waitresses serving our table the entire time. We ordered lots of drinks, several appetizers and of course our main courses. Everything was delicious and brought out to us quickly by their very friendly staff. The food was good but I can’t say enough good things about the service. We will be back.

So, I’ll just start by saying we had two very nice servers, so that definitely wasn’t the problem. However, it was so slow, I was literally ready to leave before we even ordered! I can’t count how many times someone in our party mentioned the amount of time this meal took, and in the end, we were in the restaurant for over three hours. We arrived at 7 and were one of the last tables in the restaurant on a Friday night. Also, the food seemed to be pretty small portions for the amount we paid and I only heard one person even comment that their meal was good (she got the sea bass– they let her try all of the sauces because she couldn’t choose!).
Vegetarian tip: nearly impossible to eat here, but our servers were willing to turn the shrimp pad thai into a veggie pad thai with broccoli. They told me there’s also be string beans… Buuuuut I guess that just didn’t happen. I also found it strange that the one meal without meat happened to come out significantly later than every other meal. Not a fan…

I like bonefish restaurant very clean restaurant very polite servers the food is very good only thing I didn’t like there was a long wait other than that very nice restaurant

This Bonefish really leaves something to be desired. We are from Huntsville, so when a friend suggested brunch here I thought, sure, why not? The Bonefish in Huntsville is much much better. The staff didn’t seem to know what they were doing. My friend had fish and chips and it was so greasy she couldn’t finish it. The grease was leaking through the paper and onto the table… disgusting. I had eggs benedict (my fav). guess I should have known better than to order this at Bonefish. I was just so suprised to see it on their brunch menu! It really left something to be desired. not to mention it came out cold. My other friend had some sort of tacos that were ridiculously huge. She barley finished one taco. Anyway. Montgomery. better luck next time.

Always like to visit this place although the waiting time can be excessive. However, you can make reservation online which does reduce the wait time, especially when coming in during rush hour. The service is usually good although can be slower during the evening hours. The appetizer is very good and Mussel Josephine may at times be adequate as the main meal.

Great service, food, and people! Bang bang shrimp are awesome! I would recommend this place to anyone of my friends. Wish we had one in Prattville! …

Not horrible, not great, just ok. The calamari appetizer was good, but I’ve definitely had better at most other restaurants. The grilled snapper entrée was dry (extremely dried out and tough on the outside), and my wife’s filet mignon was just ok. The crab cakes were decent, as were the sides. Overall, the food and quality were acceptable but not anything to rave about. We arrived for an early dinner this past Friday at 5 p.m., so there wasn’t a crowd or wait, and the service was very good. Bonefish is a good «backup plan» restaurant but wouldn’t be my first choice.

Everything was spectacular, as I would expect from any franchise Bonefish restaurant. I like consistency & this venue was right in line. It was super busy however, around the 6pm hour on a Wednesday. This could also be due in part to the sudden coupons Bonefish has been shelling out online recently.
The lighting in the restaurant is really, really dim. So much so that I heard another customer complaining about it. Maybe it’s some kind of physiological ambience, «people order more when it’s dark» type of thing. Who knows.
Anyway I ordered the Rockefeller Oysters, as an appetizer, and the Boat Scallops entrée. The oysters were a bit overcooked but the Scallops were delicious, albeit way overpriced for the size and quantity. The bartender (I dined at the bar) was very absent-​minded and more concerned about when his shift ended, especially when a friend of his came inside the establishment. He did not receive a tip.
I definitely had a great time and will continue to support the Bonefish establishments!

I have the scallop and shrimp with the lobster thermidor sauce. The smell of food is absolute horrible. The taste of the food is weird. My suggestion is that do not try it. However, my boyfriend gets the rainbow trout with carb fried rice. The carb fired rice is amazing.

Dirtiest Bonefish I have ever been to.
Staff was rude.
Waitress left our dirty dishes on the table so long we made a game out of stacking them up at the edge of the table to see if we could get her to remove them (Not until she brought the check).
Not what u expect of u hav been to other Bonefish Grills. Skip this one for sure!

Thanks for fielding my order so late! Great grey goose martini with Apple pucker mmmmm plus to go sock eye salmon!!! Thx Brandon!!!

Had a great weekday lunch here. I had the shrimp tacos with the house salad on the side, and my sister had a salad. Service was excellent.
Last time I was at this restaurant was in 2012, and I remember enjoying the dinner experience then.

Shrimp Pad Thai. Poor taste. Poor presentation. Boring waiter. Bland. No development of flavors or color on the plate.

Not returning. Bang bang chicken was chicken drenched in mayo. No thank you. So gross. Pad Thai was too sweet and salty.

My husband and I placed an order to go. He ordered the Chilean sea bass with mango salsa. I desperately wanted the Fontina pork chop… The hostess informed me they were out. I picked the Lilly’s Chicken instead. Also we ordered bang bang shrimp for my husband. I am allergic to shellfish so, I decided on the Tuna Sashimi. It has yet to disappoint, until last night. The lettuce was brown. The $ 28 sea bass was burned and barely even resembled a piece of fish. VERY DISAPPOINTED!!! Called them, spoke to a manager he was very understanding. He took my name and told me the next time we come in, we would have a complimentary meal. I was not looking for a free meal. It was important that the management know the issues. I have no intention of ever visiting that store again.

Great place! Great staff and food! There is a new managing partner who is really making strides.

Perhaps I expected more because of my past experiences with this chain. I have had VERY good meals at Bonefish in more than one location. This is my first experience in Montgomery, and sadly, I will not be back. My arrival was past the dinner rush, so the kitchen should not have been stressed.
I don’t know what was going on in the back of the house … but the kitchen underperformed in almost every way. The first plate of Calamari that arrived was dry, tough, rubbery and should not have been served. The second try, was only slightly better than the first and I realized they had an ingredient problem. No matter, I figured the remainder of the meal would have been as good as previous experiences. Sadly, no.
FIrst off, my meal arrived long before I would have been done with the calamari had it been good. Instead, I looked at the early arrival of the main course of Oscar Turbo as another sign I should skip the last half of the calamari to focus on the main course, however, this was another disappointment. The Tubo was ‘Oscar’ style with crab and asparagus with lemon caper sauce. The only bright spot was that the turbo was almost cooked properly; the asparagus was dull green, limp and slightly mushy. The crab seemed fake. The lemon caper sauce was not finished properly and thus broke leaving a pool of butter on the bottom of the plate. The plating, with the odd exception of the the calamari was sloppy. The green bean side was piled on the side of the fish plate while the mushroom ravioli was completely buried in a bowl under some spring veggies.
Has the chain deteriorated or is the local management not up to standards? Based on Taylor N review, which I didn’t read ahead of time, I would have to believe the management in this location is due for a change.

Very disappointing dinner. There weren’t enough waiters I guess, my soup was cold. We waited a long time just to get water. They changed the au gratin potatoes, very yellow and cheezy more like macaroni and cheese. No bread for a long while we were told it was still baking. We have been going here for years, but not again! I think one star for Bonefish is generous.

A disaster from start to finish. It took 20 minutes for the waitress to acknowledge our presence and 10 more minutes to get a drink, even after we’d politely asked the hostess about it and the oblivious manager had walked by us three times. They forgot the starter we ordered. They also ran out of bread so we didn’t get any, and didn’t get us silverware until after I’d received my (very small) salad. By the time we’d waited another 20 minutes for our entrees to come out, we were starving. The steak half of my entrée was ordered rare, but came overcooked and cold; the lobster was also overcooked. There was apparently no toilet paper in the ladies’ room, so my pregnant wife had to ask the hostess for it. As an apology, the manager told us they’d comp a dessert, but didn’t. I would’ve argued, but I was just ready to leave.
This was actually my third visit to this location, and the service, which was not good to begin with, has gotten worse each time. Never again.

Four of us had dinner at the Montgomery bonefish Friday night. The food was fine but the service was at best poor
I ordered a wedge salad and pad Thai bowl. After a while the waiter returned and said that they were out of pad Thai (he was very nice by the way). I then ordered shrimp tacos. He returned again and said they were out of tomatoes for my salad. After a long while 3 of the dinners were brought to us. Much later the 4^th arrived. When we were nearly finished the waiter came by and told us the chef was going to come talk to us about the time it took to deliver our dinner. He never did come to our table.
This is the kind of service that will close a restaurant even in Montgomery Alabama.