Brian and Sons, Inc.

Called Brian and sons on a Sunday morning and talked to an answering service. Brian and sons called back within 10 minutes and were at the house in a half an hour, gave me the assessment that I needed a new furnace. Competed installing the new unit within 4 hours and were very professional. Great company to work with and highly recommend them.

Extremely satisfied with the service, professionalism and overall quality of the work Brian’s and Sons did on our house. We were in a bit of a bind with our furnace and their team was quick to act for us. We ended up needing a replacement and within a week everything was taken care of. There were no hidden surprises with their service/​fees, they were very thorough with installation/​cleanup, and they took the time to educate us on how to properly operate the unit. We also bundled in a duct cleaning, which turned out great. Price-​wise, we were quoted lower than what we expected to pay, so that was a plus in my books.
As someone who turns to review sites like Unilocal for a little background on hiring a contractor, I tend to brush off those silly ‘opinionated’ claims and focus on the factual posts, which has once again, worked in my favor — no issues with Brian’s and Sons. Definitely recommend this company to others.

Reminded of this place due to a recent call asking if I wanted them to come out to service my A/​C unit at the start of the season. Didn’t know who was calling so I quickly Googled the phone number and wound up here. I didn’t leave a Unilocal review when they serviced my furnace, but my experience was pretty similar to the people here so I probably should have checked here first.
I had two things I wanted them to do: 1. Clean and service the furnace, 2. Assist in setting up a Nest thermostat with the existing on-​furnace humidifier, as it’s outside of the standard super-​basic Nest install and I didn’t want to mess anything up wiring it myself. I looked at a few different wiring diagrams online, and didn’t find anything that seemed to match what I had 100%, so I figured I’d let a professional do it.
So the cleaning went fine, that seemed pretty simple and standard. Dude got his camera out, inspected stuff, brushed it off, and that all seemed OK I guess. First time home owner, so I didn’t know what to expect. My furnace made it through the winter, so that’s alright. The whole time he was there he was trying to sell me on a new one though, as «You never know with these.»
The major disappointment came from the Nest side of things. The guy not only didn’t know what it was and had never seen it before, but also flat out ridiculed me for buying a $ 250 thermostat. I figured, whatever, I don’t care what he thinks I just want it installed. Pulled up the wiring diagrams I found, but he didn’t seem to know what he was looking at. I was hoping to get it hooked up, instead he just clipped the existing wires off the humidifier, told me to call an electrician, but would be more than happy to install a new humidifier for me.
Overall would not recommend these guys to anyone, and certainly won’t be using them for A/​C servicing.

Because if my OPINION about the price charged for an igniter I have changed my reive stars to one. I would not recommend to anyone. Not because of the service or the price but because this behavior from the owner is unprofessional.

I’ve always found that getting a contractor to do something on your home is one of the hardest things about being a home owner. You never know who to trust or if you’re getting a good deal. I’m happy to say I was very please with Brian and Sons Inc.
A year ago, my wife and I bought our home. The furnace was 22 years old and the A/​C was 15. We knew that we would need to replace it. They got us through the first summer and winter, but when we heard about the federal tax credit, we decided this was the year. We found Brian and Sons through the Home Show in St. Charles. After doing research and making calls, we hired them.
We got the 96% efficient variable speed gas furnace and a 13 SEER A/​C. The install was fast (1 ½ days), the techs were very friendly, and because we had a coupon we got the free duct cleaning and whole home humidifier. All told it was about $ 7000. Of all the price quotes we got, it was about in the middle, but for the trustworthiness, helpfulness, and friendliness of the staff at Brian and Sons, it was worth the little extra.