Malibu Nails And Spa

I would give zero stars if possible. When my girlfriends and I walked in around 2 we were told it would be about 5 – 10 minutes before we could get our nails done. It actually took almost 45 minutes for them to get to two of my friends, one of whom they cut multiple times with the tools. They had no apologies for the long wait and just told us to make an appointment next time. Out of the four of us we only had time for the first two to even get serviced because they never got to me or my other friend before we had to leave. WOULD NOT RECOMMEND.

I called to see what kind of glue they use to put on the eye lashes with and they tell me, oh it’s top of the line, best stuff. That doesn’t tell me what brand it is. So then he goes and gets someone else and she gets on the phone and I asked her, so then she proceeds to tell me that they order it special. So I say, so you don’t know what type of glue you use or what brand it is? She said oh yeah we do but we’re just not allowed to say… what the actual#*$@… um, no. I didn’t even bother. People, be ware of this place. I’m just sayin

Worth the stop. I am sure the past reviews were accurate for the other people but I will say I enjoyed my experience here. Long massage, good chairs, very clean, professional. Being from out of town I would say I would come back again.

Great place to get pedicure. Very nice people. Been going there for awhile now & same every time!

My name is Hannah and I was in the salon yesterday around 4:00pm 11−24−15. I asked to get my eyebrows cleaned up and my acrylic nails off. I’m not sure who did it, because she wasn’t wearing a name tag. I believe she was Hispanic. Not that it matters but I would like for her to know that this review is about her. She was in a complete rush, being so aggressive with me and the wax. Not even examining my eyebrows first she just stared putting the wax on. She got wax all in my hair and COMPLETELY changed the look of my eyebrows. I had thick eyebrows and I simply wanted a clean up, now I my eyebrows look different from one another. When I got my nails taken off she was still rushing through the process. She cut one of my cuticles and the filing job is uneven. At the end when she was putting the clear nail polish on she was in such a rush she wasn’t even putting it on my nail… She was painting my finger??? I usually go to NT NAILS in Conroe, because they value their customers and take there time to make sure you are 100% satisfied with your experience. I’ve had terrible experiences at Malibu nails before and stopped going to them for a long time, but it is close to my house and I thought. How bad could it be this time. It WAS TERRIBLE. I almost wanted to walk out and not pay! I tipped two dollars. I usually tip the ladies at NT NAILS 10+ because I am in the service industry as well. She did not deserve that two dollars. She didn’t deserve any of my time or money. This place SUCKS.
I posted a picture of my eyebrows for you to see.

I’ve been to this salon several times. I can’t say that I have ever been 100% satisfied. As other reviewers have stated, they do not allow tips on credit cards. You must tip in cash. I forgot once and the owner/​manager was rude about it but eventually allowed me to overpay on the card and give the difference in cash to his employee. He said that would be the only time he would allow it. On that same visit, the technician working with me suggested and offered about 10 – 15 different services that I should try. I understand one and maybe two but at some point you have to just be quiet! I was trying to sit back and relax with my eyes closed and she just kept going on and on. On top of these things, the quality of the pedicures is always so-​so. Although the salon is very convenient to my home, I will not be returning. There are quite a few other salons just a little further west on 105…

I’m updating my review because a nail technician named Tanner listened to everything I said and he did my nails exactly how I requested. I explained how Cindi made them a little thick even after asking for thin natural looking nails. So he told me he’d dip my ANC nails only twice instead of the usual 3 dips. Then do 2 top coats to make them extra shiny. :) He filed the sides of my nails so they had a natural curve like the natural shape of a nail. Since I like my nails short they always look like little chunky square blobs if they make them too thick. I am very pleased with the way Tanner did my nails and I will 100% be coming back here with appointments for him only. :) happy customer. Pictures attached to show how thin he made them. Oh and the nail color I used was number 101.

Worst pedicure Iv ever had. Also, the manager (owner?) said he expects the customer to go pulse out cash for tips because it’s easier for him to not accept tips on the credit card machine. He doesn’t care if his employees get tips. This place is awful!!!

Jessie Does a great Job on both. I love her nail art that she does. she also helped me pick a great color for my nails and I loved the color. She listens to what you want and does not do anything you do not want. I only will go to her from now on just because of how good she is.

Cindy put on a full set and they are great. The designs that you have to chose are more than most salons. Great Job, Cindy.

DO NOT GO TO THIS SALON!!!
My mom had warned me about this place, but suggested I try one specific technician as he was decent.
I called the night before, scheduled the next morning appointment, and requested the technician. I was told «ok, we’ll see you tomorrow!». I think all is great.
I show up the next morning and I am NOT greeted when I walk in. My mom again, had warned me that the front desk guy was a total jerk, so I was not surprised. I gave my name and appt time as well. He looks around and calls for Jessie. I tell him that I had requested a specific technician. He says they don’t have a person there by that name, even though the night before I told him who I wanted and he said ok. There was a girl at the front desk, so she chimes in and says, «oh you’ll love Jessie.» Me loving Jessie is not the point. I asked for a specific person the night before and you said «ok» instead of telling me at the time that you didn’t have someone by that name!
Since Im already there, I decide to just go with it and see how much I will love Jessie.
Well, let me tell you… I did not love her. From the minute I sat down in the chair, she was very rough and kind of ordering me around. She had my nails soaking in a bowl between my legs while I was getting a pedicure, to remove the previous Shellac, and when she took one hand out the bowl tipped and some of the liquid spilled onto my shorts. Because I was already aware of her «I don’t want to be here» attitude, I was trying to check out my shorts before I said anything, but I wanted to make sure and tilt the bowl back lever before I did. As I was doing all of this, she says «oh no, you spilled» and I let her know that when she took my hand out the first time is when it spilled. She counters me and says, «no, I just saw you moving the bowl and it spilled when you moved your other hand». Are you kidding me?! I’m not a child, do not treat the customer like an idiot!!!
So then she proceeds to finish my pedicure and applies the paraffin wax to my feet. After letting it sit for a few minutes, she then massages my feet WITH the paraffin wax bags wrapped around my feet. That was all of the massage my feet got, and it was not relaxing at all.
She asked me if I wanted her to even out the length of my nails, since a few of them had broken off and were very short. I did want them to look more even. Instead, she just cut them all down as short as possible to match my shortest nail. Wonderful.
The WORST part of the entire thing was when she trimmed my cuticles and cut my on 5 of my fingers. Yes, FIVE of my fingers. She apologized after each one, but continued to do the rough and painful task.
When I went to check out, she stood by the front desk the entire time which made me pretty uncomfortable, as I wanted to tell the guy to add the tip. When she finally walked away, I asked if he could and his response was, «no no, I don’t add tip anymore. It’s whatever cash you have.» SERIOUSLY?! So once I manage to find some cash in my wallet (I really don’t know why as she did not deserve a tip at all), I go to find her to hand it to her and she LOOKS AT THE MONEY I AM HANDING HER, takes it, and walks away!
Please, save yourself time, money, and pain. DO NOT GO TO THIS SALON.

Not impressed! Came in for a manicure and it was a very quick job, I would say 10 minutes or just shy of. 16 for a clear coat that didn’t last a week… Won’t be back.

The receptionist (guy) at the front desk is not friendly and doesn’t seem to appreciate my business. I walked in and the nail tech (guy) did my pedicure, but wasn’t thorough and did a quick job. The nail tech was friendly, but IF I decide to try this place again, I’ll get a different tech.

I have been a loyal customer since this place opened. But recently something has a changed and it is the guy who runs the front. I think he is an ass. They do a wonderful job if you can wait 3 days for an appointment. The arrogance alone is a turn off.