I did receive a call from the store and they did send me my receipt by mail. I appreciated the fact that they reached out to me after they clearly saw my review. I do really like my blinds. They are vey good quality and the Hirshfields Top Scrub paint are some of the best, easiest to clean paint that I’ve ever had. I’d shop here again but I still stand behind my first review. They really need to work on customer service but I’d be willing to give them a second chance.