Tallahassee East / Monticello KOA

Many improvements have been made over the past year but the staff remains wonderful. The tv in the clubhouse could use a few more channels but it’s not the end of the world.

No longer a KOA. Could not give a no star rating. Did not stay here.
KOA pulled their association about 6 months ago.
Still a campground, but not a KOA.

For an overnight stay it would have been okay, but it turned out to be longer for us. They only have a nightly rate and monthly rate, there are for more permanent residents than overnighters.
The road is just sand and far from level. The spaces are close together. They say they have a free breakfast, but that is one serious joke.
The staff are hit and miss. When we first arrived, the owner’s son waited on us, but we had to wait for him to get off the phone. Then he did not know how to type or wait on us well. The next day we got to deal with another lady that was not so nice either. Told me we could have old space back and I told her we were being towed back in, instead she put us in a small space.
So not the greatest representation for a KOA. My husband said they are considering not being a KOA anymore which is probably a good idea because they are not making a good representation for the brand.

Stopped here for a one night stay.
Check in was a bit rough. Poor guy at the counter was standing in for someone who didn’t show up. He had no idea how to use the computer.
Luckily I had reserved and paid online. He was able to pull up a main screen where I saw my name and sight number.
Pointed that out to him and told him we would just go to that site and come back later for our receipt.
Went back to the office later and Mary was there. She was very pleasant and apologetic about the earlier situation.
Asked how our site was, told her fine, but we were having issues getting our satellite signal. She promptly offered to move us to a different site.
We went ahead and moved. Very much appreciated it.
Bath and shower rooms are very nice and clean. They have a small loung area with tv, free wifi, book exchange. Very homey feeling.
They also have a laundry room, pool and playground.
Sites are close, but not on top of each other. Roads in the park are dirt/​sand and sites are dirt with grass in between.
Disappointed with the whole look and feel of this place. The price is pretty high for what you get.
Okay for a one night stay, in your own RV.
Pretty warm night tonight, so will be running the AC. So highway noise won’t be an issue.
They do offer a bit of a breakfast. They had an egg casserole, Belgian toaster waffles, Danishes and coffee.

I reserved well in advance for a planned five day stay, upon arrival on 3÷29÷2015 I was told that my reserved cabin was not available. As a result I was assigned to cabin 7. We set up the cabin shortly after arrival and ventured out. We returned in time for bed, shortly after laying down I woke itching. Upon inspection we found the cabin to be infested with BEDBUGS. I called the office and left a voice mail around 130 am. I called again around 730 and spoke with Katherine, she told me that the office opened at 8:00 am and that she would refund my stay when the office opened. No sign of Katherine at 8:00, she sent a staff member to open the office and set up breakfast, gave him zero information about my situation. He called her and was told to refund my stay, he had no idea how to perform the refund. Katherine’s husband Dick came into the office and told that staff that Katherine was in the shower and would be over when she got out. The staff tries to call Katherine several times to ask for assistance but his calls go unanswered. Eventually (1 ½ hours later) Katherine called the office to give refund instructions via telephone. I would suggest that you contact Jefferson County Department of Health (I filed a formal complaint) to see if their bedbug problem has been rectified before spending your money here. The pool was scheduled to open on ⁴⁄₁ according to the website but was empty and in poor repair. The website indicates that there is wifi and cable but these accommodations are only available in the Rec room. The heat source was not working in cabin 7 so they placed a random space heater in the cabin. The front window of the cabin was in need of maintenance, it was very difficult to close (had to be pushed from the outside).

This has to be one of the worse KOA’s that we have visited. Our site was not level and on sand so we were not able to put down our leveling jacks. Tallahassee is the states capital and home to Florida State, it is not just a wide spot in the road. This campground is a disgrace to KOA.

I wish I could give it a 0. You can see that they took their KOA official reviews down. We stayed there a few months ago to find bed bugs and absolutely terrible customer service after finding these nasty creatures in our cabin. We were told we would get a check for our bedding as we weren’t going to take a chance at bringing them home with us. The worst part was that they took ZERO ownership of the issue and blamed their exterminating company. BE WARNED this place is poorly kept, dirty, unsanitary, and has some very poor customer handling skills.

This «could» be a great KOA. Love the tall trees; however,
The pool is green/​black and stagnant. «West Nile» must not be a problem here. It is just beside the children’s playground and it seems more people live here than RV ers.
A suggestion would be, fill the pool and make a sandy volleyball court.

I had heard great things about KOAs and was sadly disappointed. The tent sites are right next to the interstate and it’s very loud. Had to go buy earplugs to get any sleep while we were there. Stayed at the campground for a FSU game. Served it’s purpose for a 2 night stay but I wouldn’t stay there again.

This place is a DUMP! Dusty dirt roads in the park!
We were located in the back near the park models where the full-​time residents are and it was total trash back there! They drove fast kicking up dust, and one of them drove their Mule cart around the first night from 5 – 9:30 pm all around the park. The mule sounded like a big bumble bee buzzing around…
The only reason we stayed is because it was last minute and there were no other openings at the other parks… Dog poop everywhere!
The people that worked there were nice but kinda strange… the Wi-​Fi was only at the front office area and we had no consistent channels. They would fade in and out. We had about 4 channels during the day but they would freeze up and had about 2 channels at night…
This place needs to kick out the permanent residents and clean the place up. very weird experience.

Ok for one night stay