Park Avenue True Value Hardware

Not happy with their customer service, a few of the employees there are not very fun to work with.

I have used true value for party rentals for my wedding and that was excellent but what I really want to talk about is the awesome hardware store itself. great customer service by people who actually know what they are talking about when it comes to repairs, service etc. They rent all kinds of tools and equipment and they keep them in great condition they do not have truck rental though but I think the insurance for them would be too high. Are their prices higher yes yes they are but if you want your equipment, hose, trash can, repair part etc to work you pay more it lasts forever and actually works over the long haul. They only thing I don’t buy are cleaning supplies that are name brand as they are too pricey but from contractor bags, hoses, trashcans, toilet seats etc everything we buy is from here. If you watch HGTV they are like the Holmes on Holmes Hardware store and they make it right :)
Anytime we go to the big box store to save money on something that we think we can get away with saving money on like lawn and garden bags we end up kicking ourselves for not going here even if its getting a key made, I usually have to return the item to the big box item store, have leaves all over my lawn am unhappy at my husband because he made me get cheaper bags or we got the key made at the dumb big box store and it doesn’t work so Im locked out and very upset, because its crucial I get inside so I end up going to true value and getting it remade anyway. If these guys mess up at true value they are always so apologetic go out of their way to fix the problem contact the owner, manufacturer etc and solve it on the spot.
they hire people who know their stuff and they may not always be the happiest crew because they are working repairing etc aka doing their jobs that often involve elbow grease but to me they are always super nice, knowledgeable and helpful and I am a woman at a hardware store. They never oversell me just tell me why certain items are better/​pricier or maybe why my plan might not work or they just sell me what I need. What more do you want. Buy everything here keys, vacuums, gardening, housewares etc. They stand by their products and only get the best, hire the best and they usually have lived in the area forever so they know all the ins and outs of the weather and needs of people here. Support this great store that is as local as you get and you will be happy your house, repair, party rental, garden, grill, tool etc went smoothly, worked and will last forever.

If you’re looking for a reliable place to rent party equipment on the Western Slope, look no farther than Montrose. I am extremely satisfied with how Park Avenue Parties helped my wedding in Ouray come together!
Chris and Celeste were both undisputedly organized and competent in their jobs, helping us feel reassured and outlining what we’d need to successfully pull off the event. I was pleased with the selection and options they had in tablecloths, napkins, table sizes, chairs, etc, and we ended up choosing some beautiful combinations.
The event was on a Saturday: they delivered Friday morning as promised with everything we needed, and it was all set up by 1PM. Celeste and her team hung all 63 our Japanese lanterns and 6 parasols on the tent ceiling and showed me how the lantern LED system and remote worked — it was GORGEOUS.
Our credit card was charged that same day and we didn’t need to worry about payment on the day of the wedding. Park Ave is very reasonably priced and has a great reservations & contracts system that made things easy to change. As we were doing all the planning long-​distance (we live on the Front Range), Chris and Celeste were both also very nice and patient whenever we stopped by in person a couple times to discuss final decisions. Their e-​mail response time was always within 24 business hours, and it was easy to get ahold of them on the phone.

If you’re holding a large party in the area, give them a call!