Walgreens

This location has always been well-​stocked and clean during each of my stops. I also like that it has a Redbox and it is conveniently located by chez moi (my place).
Each cashier has been friendly and helpful that I’ve encountered. Not sure sure that there’s much to complain about.

I live very close to this location. Due to convenience, I overlooked how rude the workers were for 2 years. It was not until the pharmacy department left me waiting with a sick baby in the car for an hour, that I made up my mind to never shop here again.
I dropped off a prescription and was told it would be ready in 15 minutes. Upon my arrival for pickup, I gave them my name and after 15 minutes of waiting, I was asked to send my ID and insurance card in, even though I filled prescriptions there many times in the past.
15 minutes later, someone came to the window and asked me if I had ever filled a prescription there before. This was annoying to say the least! They had all of my information on the cards they requested and could easily pull up all my family’s previous transactions! After I answered them, they again left to speak to the other people at the 2^nd drive-​thru lane. I still had no medicine for my son, an infant, who was crying this whole time.
15 minutes later, they sent back my drivers license only and told me they would not be able to fill my prescription. They didn’t even give me the option to speak before going back to talk to the other drive-​thru line. So there I was, no medicine for a sick kid, no explanation as to why they would not fill it, no prescription and no insurance card. I sat patiently waiting for someone to come back to the window so I could get them to send me back out my insurance card and the prescription for me to take elsewhere. Being that my son was so sick, I did not want to take him inside.
After another 15 minutes, and 1 hour total… the pharmacist came back to me saying, «Look. You’ve been told that we can’t help you. I am shutting off the intercom and if you’re still sitting there in 3 minutes we will call the police to have you removed.»
I tried to explain I was waiting for my insurance card and my prescription, but they had already shut off the intercom and couldn’t hear me. I ended up calling the pharmacy from my cell phone while sitting in the drive-​thru line and told them they still had my stuff. They sent it out to me. No apology. And still no explanation as to what was going on.
I actually went a mile down the road to a CVS, where they were super friendly… and told me that my insurance & Wal-​Greens had both made some changes, and so Wal-​Greens no longer filled for my insurance. How simple that would’ve been for them to tell me, had they wanted to. Instead, I was treated like some crazy criminal!
I tell everyone I know to steer clear of this particular branch!

I always have to wait for cashier service. This is probably why I prefer to go to the CVS down the street.
There have been times when I receive the message that my photo order is ready yet it is not when I go to the store and have to wait an hour.