I had to call the company back as two stains seemed worse… they returned to treat the areas again(no charge and stains are gone). Apparently the dirt below the surface came to the top. Also, I forgot to mention I asked Tony the owner the first time he was here to see if the sectional sofa could be re-attached so it didn’t move around. Totally outside the scope of his job and he gladly did this favor for me. Yay!
Becka H.
Évaluation du lieu : 5 Arlington, VA
These guys were absolutely incredible! We were about to replace our carpet, but thought we better try cleaning it first since it was so much less costly. I am so glad we did. We have two cats and a dog and there was a lot of «spot treatment» going on, that just didn’t do the job. I thought there was no way the stains would come out. Our carpet looks brand new again — I can’t believe it. Incredibly timely: They gave an hour window for when they would show up, and notified me an hour before they arrived of their exact time of arrival. They took less than two hours to do the whole upstairs. Thorough: They moved small pieces of furniture(nightstands, coffee tables, ottomans) to be sure they cleaned as much as possible in each room. Detail oriented: they put the chair and large mirror i had on the bed back where they went in the room. I had already picked them up before I got here, and I couldn’t believe they knew where stuff went. They also put little pieces of plastic under the furniture they replaced to keep it from indenting the freshly cleaned carpet. Courteous: They were extremely professional, introduced themselves as soon as they came in. Gave us plastic covers for our shoes to wear on the carpeted areas, and had all of the ceiling fans running when they left. They thought of everything and just took care of it. I couldn’t say enough nice things about these guys and there are absolutely 0 complaints. Terrific job guys, we will see you again next year!