My experience with this dealer was awful! The customer service by the Manager«Bob Cheney» was horrible! Just becaused I had parked the tow dolley I rented on a parking space and then was told to hook it back up to my truck and then parked my truck in front of the entrance gate I was told to leave that«He didn’t want to do business with me» he told me to go somewhere else! This made my day a really bad one specially because I had to drive all the way to Simi Valley which made me late for work and wasted my time! I called the the costumer service hotline and they got ahold of him and he told them that I was swearing lol. That was just to cover his own butt. Now I know why he didn’t want my business. I came to find out by another dealer that he wasn’t going to make any profit on my business because it was just a drop off matter. Anyways when I asked this guy who was in charge of him he said no one and gave me his card because he was the owner! It’s funny because I filed a complain and will be receiving a call from the District manager. Little did BOB know that when you own a franchise there is always someone above you! This was my experience here at A-Z Storage! I hope this does not happen to anyone else!
Jeffrey S.
Évaluation du lieu : 5 Moorpark, CA
Most personable staff members I’ve ever encountered at a Storage facility. Also check out all the homemade products in the office. High quality all the way around!
Rich P.
Évaluation du lieu : 4 Antioch, CA
Nice people. Returned the truck early, they opened up while on their lunch and helped us out. Highly recommend!
Jon P.
Évaluation du lieu : 5 Simi Valley, CA
These are good olé mom and pop people who treat me like the person I am. When I’m in a hurry they hurry. When I have questions they give me answers. When I’m leaving past closing on a Sunday they wave. We researched prices all over Simi, T.O. and Moorepark. A to Z beat em all. Always clean, very helpful, not grumpy ATALL when we’re late paying(of course theres a FEE) but their attitude is Ehh times are tuff all around. The world needs more mom and pop type places like this.
Christian F.
Évaluation du lieu : 1 Moorpark, CA
I vacated the premise, and under advisement from an employee, my credit card was removed from their system and I was moved out — employee never gave receipt of vacation, even after multiple attempts to receive one, I was assured I did not need one. I was then charged for the next 6 months without my knowledge because of an employee who has since been fired. A-Z would not help me resolve the issue or give any credit knowing full well they fired that employee because of errors like this. This merchant is dishonest and I highly do not recommend them. Avoid.
Jillian A.
Évaluation du lieu : 1 Camarillo, CA
Not impressed with the service here. The lady working was not very helpful and rude. I will not be returning here.